Business Details
About
HotelHampton Inn
Stay at the Hampton Inn Rochester-Greece hotel for a refreshing and rewarding stay. This convenient hotel in Rochester, NY is located just ten minutes from downtown Rochester, five minutes from Lake Ontario and seven miles from Rochester Airport.
Spend the day at a choice of fascinating museums including the Rochester Museum and Science Center, The National Museum of Play, The Strong Museum or the Strasenburgh Planetarium. Entertain the family with a show by the Rochester Broadway Theatre League. Discover the George Eastman House International Museum of Photography and Film, and view a stunning collection of photographs and equipment. Take a tour of New York's vineyards in the Finger Lakes region, only minutes from our Rochester, NY hotel.
Relax in a comfortable guest room with all the amenities you need for a relaxing stay. Unwind on a clean and fresh Hampton bed®, and stay entertained with a selection of premium channels and free WiFi access. Start the day with Hampton's free hot breakfast® including waffles and other breakfast favorites. Stay in shape during your stay with a workout in the fitness center, on the nearby jogging trail or with a refreshing swim in the heated, indoor pool. Stay connected in the business center, and hold meetings and business events for up to 40 guests in our 800 sq. ft. of flexible meeting space.
Location
Hampton Inn Rochester-Greece
500 Center Place Drive, Rochester, NY
14615, United States
Hours
Reviews
4.0
1,032 reviews
5 stars
506
4 stars
268
3 stars
102
2 stars
60
1 star
96
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were several reports of unprofessional behavior and inadequate service, particularly at the front desk.
Room Cleanliness
Numerous reviews highlighted issues with room cleanliness, including dirty linens, unclean bathrooms, and maintenance problems such as broken appliances.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the selection while others noted a lack of variety and issues with food quality.
Customer Service Issues
Several customers reported poor customer service experiences, including unresponsive management and mishandling of reservations and billing.
Facility Maintenance
Guests frequently mentioned maintenance issues, such as malfunctioning air conditioning, broken elevators, and unclean pool areas.
- DSDaniel SmithJan 1, 20261.0We stayed for 3 days the maintenance guy was supposed to come and fix problems in the room but never showed up. The man the runs the place just said he will take care of it but never did the day shift people are cold and very dismissive the only one that seemed to care was the night shift gentleman Jay .
- IIIanDec 25, 20254.0Stayed here for work. Room was very nice. Bed was comfortable. Breakfast area was not very good. Not much of a selection to choose from. Overall decent stay.
- EOEmil OkanovicDec 22, 20254.0Very good
- JSJ.C. SmallDec 15, 20254.0Decent hotel with good prices and really friendly staff.
- JMJuan MarinesDec 7, 20255.0The staff is Amazing.
Frequently Asked Questions About Hampton Inn Rochester-Greece
What are the check-in and check-out times at Hampton Inn Rochester-Greece?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included in the stay at Hampton Inn Rochester-Greece?
Yes, a free buffet breakfast is available for guests.
Are pets allowed at Hampton Inn Rochester-Greece?
Yes, both cats and dogs are welcome at this hotel.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and a public internet terminal is provided.
What accessibility features does Hampton Inn Rochester-Greece provide?
The hotel has accessible parking, an accessible elevator, and is mobility accessible.
Is there parking available for guests at the hotel?
Yes, free self-parking is available for guests at the hotel.
What recreational facilities are available at Hampton Inn Rochester-Greece?
Guests can enjoy the free fitness center, including free weights, an elliptical machine, treadmill, a hot tub and an indoor pool.
Are there dining options within walking distance of Hampton Inn Rochester-Greece?
Yes, nearby dining options include MacGregor's Grill & Tap Room, Mi Rancho Alegre, Zebb's Deluxe Grill & Bar, Famous Dave's, TC Hooligans, Applebee's Grill + Bar, Olive Garden, Silo Brunch Bar, and The Distillery.
What hotels are near Hampton Inn Rochester-Greece for additional accommodation options?
Nearby hotels include Hampton by Hilton, Hilton, Extended Stay America, Homewood Suites by Hilton Rochester/Greece, NY, Marriott, and Rochester Airport Marriott.
Are there any nearby recreational or attraction spots for guests to visit?
Guests can visit Lake Ontario Charlotte Beach to enjoy outdoor activities and the surrounding natural scenery.