Business Details
About
Hotel
`Welcome to the Hilton Garden Inn Riverhead NY, at the East End of Long Island. We have everything right where you need it.
We are across the street from Tanger Outlets and only three miles from Splish Splash Water Park. Plenty of wineries are within a half an hour drive and the charm of The Hamptons is just as close.
Take your family to the Splish Splash Water Park and experience the most exciting water park in the northeast or swim with sharks at Atlantis Marine World. Pumpkin picking and corn mazes at local farms or Christmas tree hunting no matter the season the Hilton Garden Inn Riverhead to close to it all in Long Island.
For those sightseers of the sea visit the famous Orient Point Montauk and Fire Island Lighthouses.
If you would like to see a Broadway show or simply enjoy the hustle and bustle of the city, then New York City is only a 90-minute drive away.
The beautiful Hilton Garden Inn Riverhead features 114 rooms with all the comfort and amenities of home including microwaves and refrigerators as well as coffee makes and hair dryers and ironing boards. Guests will enjoy an oversized desk in their room as well as complimentary internet access.
We also offer a restaurant and 24-hour snack shop. Our patio with whirlpool and fire pit as well as an indoor pool and fitness center will complete your stay.
With 1000 square feet of flexible meeting space, we can also accommodate groups and corporate events with our four state of the art meeting rooms. Our sales and catering team can assist with all of your needs and arrangements.
Come and enjoy the Hilton Garden Inn Riverhead. Everything. Right where you need it.
Location
Hours
Reviews
4.1
1,019 reviews
5 stars
550
4 stars
253
3 stars
93
2 stars
51
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported rudeness and unprofessional behavior, particularly at the front desk.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, hair in bathrooms, and unpleasant odors.
Amenities and Facilities
Guests appreciated the amenities like the pool and restaurant, but many noted that the hot tubs were out of service during their stay.
Room Quality
Several customers expressed dissatisfaction with room conditions, mentioning issues like musty smells, outdated decor, and uncomfortable beds.
Customer Service
There were complaints about poor customer service, including difficulty in reaching staff for reservations and lack of responsiveness to issues.
- HWHerola WoleNov 11, 20253.0Not impressed. It's an hostel called hotel. No wardrobe, no drawer for clothes . One night stay.
- SMScott MariniOct 17, 20253.0Hot tubs down while wedding is in town ...no bueno
- MHMatt HarrisOct 6, 20255.0LONG ISLAND IS A GREAT PLACE TO VISIT! ESPECIALLY, HEADING TOWARDS THE HAMPTONS! BUT! MAKE SURE!! YOUR GAS TANK IS FULL! BECAUSE, TRAFFIC IS NO JOKE! STILL WORTH THE VISIT!
- ATAlex ThomsonSep 25, 20251.0Good location, but almost impossible to contact staff to ask for a reservation cancellation/adjustment, even when Hilton corporate tried to connect with them. They only reached back out to see if they could sell my unused room to somebody else since I wasn't there. Still charged me the same amount anyway. I won't be booking here again. There's a nice Marriott next door.
- ARAnnette RaySep 22, 20255.0I love the people that work here and I definitely feel safe! Its clean...not problematic...i would definitely recommend it as a good place to stay!
Frequently Asked Questions About Hilton Garden Inn Riverhead
What are the check-in and check-out times at Hilton Garden Inn Riverhead?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Riverhead allow pets?
Yes, both cats and dogs are allowed, welcoming pets during your stay.
Is parking available at the Hilton Garden Inn Riverhead?
Yes, free self-parking is available for guests.
Are there any fitness or recreational facilities at the hotel?
Yes, the hotel features a free fitness center, an indoor pool, and a hot tub for guests' enjoyment.
What dining options are available at Hilton Garden Inn Riverhead?
The hotel has two restaurants, including the Garden Grille & Bar and Long Island Fork, offering a variety of dining choices. There is also a 24-hour snack shop and vending machines.
Is Hilton Garden Inn Riverhead accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible throughout the property.
What eco-friendly practices does the Hilton Garden Inn Riverhead follow?
The hotel holds eco-certifications such as ISO14001 and ISO50001, uses eco-friendly toiletries, has an energy conservation program, and promotes a food waste reduction program.
Are there any nearby shopping destinations close to Hilton Garden Inn Riverhead?
Yes, the hotel is located across from Tanger Outlets, featuring stores like Lucky Brand Tanger Factory Outlet Center, Armani Outlet Tanger Center, and various retailers such as Victoria's Secret and Tommy Hilfiger.
What nearby attractions can guests visit during their stay?
Guests can visit Splish Splash Water Park, only three miles away, and Atlantis Marine World for unique marine experiences. The Hamptons and local wineries are within a half hour's drive.
Is public Wi-Fi available at Hilton Garden Inn Riverhead?
Yes, complimentary Wi-Fi is available throughout public areas and guest rooms.