Business Details
About
Hotel
Discover comfort and convenience at Hilton Garden Inn Rochester/Pittsford, nestled in historic Bushnell's Basin, near the charming Village of Pittsford. Just minutes from downtown Rochester and the Greater Rochester International Airport our hotel is easily accessible via Route 96 and Route 490 as well as Route I-90.
Our four-story non-smoking hotel offers 107 rooms and suites including accessible options and five spacious suites. Each room features the Hilton Garden Sleep System and a 55-inch flat-screen TV and flexible workspaces. Stay connected with complimentary WiFi available throughout the hotel and 24-hour business center.
Start your day with a cooked-to-order breakfast or buffet at The Garden Grille and Bar and join us for dinner daily with Happy Hour from 5:00 - 7:00 pm and live music on Fridays, or grab a quick snack from the 24-hour Pavilion Pantry. Keep up with your fitness in our 24-hour gym or unwind in our indoor pool and hot tub.
Host your next event in our versatile meeting spaces that are perfect for social or business gatherings with expert planning support. And enjoy the convenience of complimentary on-site parking.
Our prime location makes exploring local attractions easy. Stroll to nearby dining and Aurora Brewery or drive to the George Eastman Museum and Locust Hill Country Club. Families can enjoy The Strong National Museum of Play and the Rochester Museum and Science Center both downtown off Route 490. For shopping Eastview Mall offers upscale stores and valet parking. As the gateway to the Finger Lakes Wine Trail we provide access to vineyards and wineries including Casa Larga, only six minutes away and close to Canandaigua Wine Trail, NY Wine, and Culinary Center. We're five miles from St. John Fisher and Nazareth Colleges, and 15 minutes from the Eastman Scholl of Music, making us ideal for visitors to the University of Rochester and more.
Location
Hilton Garden Inn Rochester/Pittsford
800 Pittsford-Victor Road, Pittsford, NY
14534, United States
Hours
Reviews
4.4
742 reviews
5 stars
452
4 stars
189
3 stars
52
2 stars
19
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the staff for being friendly, helpful, and attentive, enhancing their overall experience.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including mold in bathrooms and dirty carpets, indicating a need for better housekeeping.
Dated Decor
Many guests noted that the hotel is outdated, with worn furnishings and decor that require updating.
Comfortable Rooms
Despite some complaints about cleanliness and decor, many guests found the rooms spacious and comfortable.
Dining Experience
The on-site restaurant received mixed reviews; while some enjoyed the food, others found it overpriced and disappointing.
- DYDennis YoderNov 3, 20252.0It was very dirty, the hallways look like they have not been swept for a year, it felt unclean. Continental breakfast was $17.00 per person, this is the same breakfast that is free in most other motels. The Hilton we stayed at the week before was totally opposite, it was all 5 stars for us. Not sure why this one was so different.
- KPKyle PalmerNov 1, 20251.0Large amount of black mold in the bathroom. Shower did not drain. Front desk said was no help. Rooms are very outdated
- KPKatherine PriceOct 18, 20255.0The hotel was absolutely STUNNING! If there is anyone who is planning their wedding, you NEED to book here. The suite we stayed in the night before and the night of our wedding was absolutely beautiful. It was truly a home away from home and we were able to bring our two pups! The food was incredible, the service, the décor, the staff, everything was perfect. If you want a stress free day where you can truly show up and just enjoy the absolute bliss of your wedding, this is the venue for you!
- GOGM O'KeeffeOct 13, 20255.0There is mold in the shower The bed is worn out
- JMJohn MooreOct 10, 20255.0We thoroughly enjoyed our stay here for three nights. The room was clean, large, and comfortable. Loved the bed and the bathroom was fantastic, especially the hot shower with great water pressure! Breakfast was one of the best I've ever had in a hotel. And the water and hot beverage stations in the lobby were always well stocked. I would absolutely stay here again!
Frequently Asked Questions About Hilton Garden Inn Rochester/Pittsford
What accessibility features does Hilton Garden Inn Rochester/Pittsford offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Does Hilton Garden Inn Rochester/Pittsford allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast provided at the hotel?
Yes, Hilton Garden Inn Rochester/Pittsford offers breakfast options including cooked-to-order meals and buffet service.
What are the check-in and check-out times at Hilton Garden Inn Rochester/Pittsford?
Check-in begins at 3:00 PM and check-out is at 11:00 AM.
Are there fitness facilities available for guests?
Yes, the hotel features a fitness center available for free 24 hours a day.
Is WiFi available throughout the hotel?
Yes, complimentary WiFi is available in public areas and there is a public internet terminal for guests.
Can guests park their vehicles at Hilton Garden Inn Rochester/Pittsford?
Yes, free self-parking is available on-site for guests.
What nearby dining options can guests explore around Hilton Garden Inn Rochester/Pittsford?
Guests can enjoy dining at The Garden Grille and Bar and Peter Geyer Steakhouse, both close to the hotel. The Garden Grille and Lounge also offers American cuisine and a bar setting.
Are there any local attractions guests might visit before or after staying at Hilton Garden Inn Rochester/Pittsford?
Guests can explore nearby attractions such as the George Eastman Museum, Locust Hill Country Club, The Strong National Museum of Play, and the Rochester Museum and Science Center. Eastview Mall is also close by for upscale shopping.
How can guests reach Hilton Garden Inn Rochester/Pittsford using local transportation?
The hotel is conveniently accessible via Route 96, Route 490, and I-90, and offers a local shuttle service to help guests get around the area easily.