Business Details
About
HotelExtended Stay Hotel
The Home2 Suites by Hilton Middletown is conveniently located in the heart of the beautiful Hudson Valley. Whether visiting for a fun-filled weekend at LEGOLAND NY or a week long business trip, our travelers prefer our extra spacious all-suite accommodations. Shoppers can enjoy the Galleria at Crystal Run, located within walking distance, or Woodbury Common Premium Outlet Center. Those seeking to experience the taste of the Hudson Valley should visit Brotherhood Winery, Angry Orchard, or the Shawangunk Wine Trail. Looking for more entertainment in the area? See what's going on at Orange County Fair Speedway or visit Bethel Woods Center for the Arts for a live Concert. With kayaking, rafting, hiking, and boat tours nearby, you'll find plenty of adventures all located in one great area.
Location
Home2 Suites by Hilton Middletown
600 Route 211 East, Middletown, NY
10941, United States
Hours
Reviews
4.3
827 reviews
5 stars
521
4 stars
176
3 stars
58
2 stars
20
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms were clean and well-maintained, although some reported issues with specific areas like bathrooms and common spaces.
Staff Attitude
While several reviews praised the friendliness and helpfulness of the staff, there were multiple complaints about rude or unprofessional behavior from certain employees, particularly management.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety, while others found it lacking in quality and freshness.
Location
The hotel is conveniently located near Legoland and other amenities, making it a popular choice for families.
Customer Service Issues
Several guests reported poor customer service experiences, including unhelpful staff and issues with management's handling of complaints.
- SSScott SmithNov 1, 20253.0Beds were the worst and pillows were horrible
- PLPablo LumbsdenOct 22, 20255.0Ok.
- NRNerissa RSep 23, 20255.0Rooms were nice and clean
- RHRoger HawkinSep 7, 20251.0Would not stay here again. The experience was very unpleasant — displayed rude behavior, profiling, and hostility toward guests of color. The food was overpriced, and the property had bugs throughout the building
- BFBetty FisherSep 7, 20251.0The owner is extremely rude and unprofessional. He will aggressively yell at you if you charge your Tesla, show racist behavior, and even get hostile toward women. He is not reasonable or communicative, and there are no posted signs saying you can’t charge — yet they choose who can and cannot charge based on profiling. Avoid this place at all costs.
Frequently Asked Questions About Home2 Suites by Hilton Middletown
What are the check-in and check-out times at Home2 Suites by Hilton Middletown?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Home2 Suites by Hilton Middletown.
Is breakfast included when I stay at Home2 Suites by Hilton Middletown?
Yes, free breakfast is available for guests at Home2 Suites by Hilton Middletown.
Are pets allowed at Home2 Suites by Hilton Middletown?
Yes, both cats and dogs are welcome at Home2 Suites by Hilton Middletown.
Does Home2 Suites by Hilton Middletown offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Is parking available for guests at Home2 Suites by Hilton Middletown?
Yes, free self-parking is available for guests at Home2 Suites by Hilton Middletown.
What accessibility features does Home2 Suites by Hilton Middletown offer?
The hotel provides accessible parking, accessible elevators, and is mobility accessible.
Are there any fitness facilities at Home2 Suites by Hilton Middletown?
Yes, there is a free fitness center available for guests.
Can guests use digital keys to check in or access rooms at Home2 Suites by Hilton Middletown?
Yes, digital guest room keys are available and contactless check-in and checkout are supported.
What nearby attractions can guests visit while staying at Home2 Suites by Hilton Middletown?
Guests can visit LEGOLAND NY, Galleria at Crystal Run (within walking distance), Woodbury Common Premium Outlet Center, Brotherhood Winery, Angry Orchard, Shawangunk Wine Trail, Orange County Fair Speedway, and Bethel Woods Center for the Arts.
Are there any breweries or bars near Home2 Suites by Hilton Middletown where guests can enjoy a drink?
Yes, guests can visit Beer World, Beer World Middletown, and Aspire Brewing, all nearby and popular spots for beer and drinks.
What nearby services are available for guests looking for pet care or supplies near Home2 Suites by Hilton Middletown?
Petco and Vetco Vaccination Clinic are nearby, offering pet supplies and veterinary services for guests with pets.