Numerous reviews highlighted unsanitary conditions in rooms and bathrooms, including mold, dirty carpets, and uncleaned surfaces.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported rude behavior and poor customer service experiences.
Room Conditions
Many guests noted that the rooms were outdated, with issues such as malfunctioning air conditioning, broken fixtures, and general disrepair.
Value for Money
Several customers felt that the hotel was overpriced given the quality of the accommodations and services provided.
Positive Dining Experience
Some guests enjoyed the on-site dining options, particularly praising the breakfast service and the quality of food.
DD
Dom
1 day ago
1.0
The rooms are disgusting, people that work there are nasty. I switched rooms because there was hair and crumbs in the bed, and that room was worse. rust all over the place in the bathroom, the toilet was leaking as well as the shower. Hair was in the sheets when we got there and there was crumbs all over the couch. Don’t recommend the stay. Also, if your breakfast is not complementary, they will try to charge you $30 per person, with an automatic gratuity charge FOR A BUFFET. Big scam, horrible staff, disgusting rooms
LL
Lily
3 days ago
1.0
Omg are these walls made of paper? I actually feel like I’m sharing a room with the guy next door to me. Can hear EVERYTHING. Will not be staying here again
RN
Roberto Carlos Nabor
5 days ago
1.0
Ésta noche visite el atrium lounge con altas expectativas ya que es un lugar elegante, confortable y ameno sin embargo el servicio fue de pésima calidad, nuestra mesera se acercó a atendernos dos veces solamente, esperaba consumir más y tener un rato agradable pero me fué imposible por su ausencia en Hinton el cliente es prioridad y no me sentí prioridad incluso tuve que buscar a alguien que pudiera cobrar mi cuenta; soy un cliente que ama todas las marcas de Hilton pero esta noche me voy más que decepcionado.
JB
Jake Bowman
Dec 28, 2025
2.0
I stayed here one and a half nights with my wife and young daughter. The first night, the water pump ran nonstop and seemed to increase in volume through the night.
The second night a vehicle crashed into a powerline down the road, knocking out all power to the facility.
This hotel, housing hundreds of guests in the middle of winter, had no backup generator or emergency lighting. There were no emergency exit maps. The stairwell that we finally found in the dark, had no stairwell lighting. They had no workers or damage control on scene to explain what was happening. Calling the Hiltons number gave no answer. This was below 20 degrees Fahrenheit and it was getting very cold fast, so we left after about 1.5hrs.
After calling for a refund, we were met with very defensive and combative customer service who said we were in the wrong for leaving. We could not even find the hotel front desk in the pitch black, no workers visible, carrying all of our luggage and young daughter - but to them we did not "properly" check out, so we arent entitled to a refund? What? Lol.
RS
Ray Saccaro
Dec 18, 2025
1.0
This once iconic venue has deteriorated beyond belief. The floors are worn and dated and are not regularly cleaned or vacuumed.
The rooms don’t fare any better and probably haven’t been renovated in decades.
Also, do they charge extra for toilet paper? There wasn’t any in the room.
I’m s anyone in charge of this place???
I wish I could post pictures as a picture says a thousand words.
Frequently Asked Questions About Hilton Long Island/Huntington
What are the check-in and check-out times at Hilton Long Island/Huntington?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton Long Island/Huntington offer free parking for guests?
Yes, self-parking is available for free at the hotel.
Are there any pools available at the Hilton Long Island/Huntington hotel?
Yes, the hotel has both an indoor heated pool and an outdoor pool for guests to enjoy.
Is the Hilton Long Island/Huntington hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
What dining options are available at Hilton Long Island/Huntington?
The hotel has two restaurants including Basil's Bistro, serving Mediterranean-style meals with fresh, local ingredients, and offers room service. There is also a bar and an atrium lounge nearby.
Are pets allowed at Hilton Long Island/Huntington?
No, pets, including cats and dogs, are not allowed at the hotel.
Does the hotel provide shuttle or car rental services?
Yes, there is a local shuttle service within a five-mile radius of the 110 Corridor and car rental services are available.
What fitness and wellness facilities does Hilton Long Island/Huntington offer?
What nearby transportation options can help guests reach Hilton Long Island/Huntington?
Nearby options include the Melville Taxi and Airport Service for airport shuttles, Avis and Budget Car Rental agencies for vehicle rentals, making it easy for guests to access the hotel.
Are there any nearby restaurants or bars where guests can dine or relax outside the hotel?
Yes, nearby dining options include Nisi cocktail bar, Tamra bar, Watercolors breakfast and brunch restaurant, Basil's Bistro, Atrium Lounge, and Fuse American restaurant for diverse meal and drink experiences.