Hampton Inn Syracuse Clay

4.3
638 reviews

About

HotelHampton Inn
At the Hampton Inn Syracuse Clay New York hotel, you'll find exactly what you need. Whether you're traveling for business or pleasure, in our spacious rooms and one room suites you'll enjoy all the extras our hotel has to offer. Along with earning Hilton Honors points and miles, here at our Syracuse Clay New York hotel you will enjoy a complimentary On the House hot breakfast, free stay for children under 18 accompanied by parents, exercise facilities and the 100 Hampton Guarantee. You can start your weekday morning with a complimentary cup of coffee or tea, offered 24 hours a day at our hotel. The Hampton Inn Syracuse Clay New York hotels' elegantly appointed rooms feature all the amenities that will make your stay enjoyable. Rooms include 55-inch flat screen LED televisions, microwave, refrigerator, a phone with data port access, complimentary high-speed internet access and clock radios, local calls, no surcharge for using a calling card, a coffee maker, an iron and ironing board, in-room movie channel, and the Cloud 9 bed-the Hampton Experience. We look forward to seeing you here at the Hampton Inn Syracuse Clay New York hotel We love having you at the Hampton Inn Syracuse Clay in New York.

Location

Hampton Inn Syracuse Clay
3948 State Route 31, Liverpool, NY
13090, United States

Hours

Reviews

4.3
638 reviews
5 stars
385
4 stars
147
3 stars
52
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the friendly and accommodating staff, highlighting individuals like Tamika and Ian for their exceptional service.

Cleanliness

While many guests noted clean rooms and common areas, there were several complaints about housekeeping issues, including unclean bathrooms and lingering odors.

Amenities

The hotel offers a variety of amenities, including a pool and breakfast options, but some guests reported issues with the gym equipment and hot tub.

Room Condition

Several reviews mentioned that the rooms are dated and in need of updates, with some guests experiencing maintenance issues.

Customer Service Issues

A few guests reported negative experiences with customer service, particularly regarding reservation issues and handling of complaints.
  • CS
    Crystal Schyff
    1 day ago
    5.0
    The hotel way really clean, the staff so nice and helpful. Pool area very clean and the pool was warm. Breakfast was excellent. A good selection and very clean and tidy. Juice wasn’t watered down, waffle station excellent. Highly recommend.
  • TM
    Terri Lynn Miner
    Dec 21, 2025
    4.0
    cozy
  • RC
    rafa c
    Dec 9, 2025
    5.0
    Rooms were clean. Front desk was friendly! Waffles were good!
  • JR
    John Roden
    Nov 7, 2025
    5.0
    Staff here are so far pretty good
  • JB
    Johann Bass
    Oct 15, 2025
    4.0
    We went to a cooking show there which was great, the Hampton was clean and the customer service was great!!

Frequently Asked Questions About Hampton Inn Syracuse Clay

What are the check-in and check-out times at Hampton Inn Syracuse Clay?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel allow pets?

Yes, both cats and dogs are welcome at the Hampton Inn Syracuse Clay.