Business Details
About
Hotel
The DoubleTree is located in the heart of historic downtown Jamestown and just steps from the Lucy Desi Museum, National Comedy Center, Northwest Arena and the growing local craft brewery scene. There’s recreation for every season, from boating at Chautauqua Lake to cross-country skiing at Allegany State Park. With an on-site restaurant and the incredible service you’ve come to expect from a DoubleTree, it’s the perfect location to take advantage of all this growing region has to offer – any time of year.
A warm welcome awaits you with a DoubleTree Chocolate Chip Cookie at check-in. Relax in one of our guest rooms featuring Sweet Dreams beds, a 55-inch HDTV, complimentary WiFi, mini-fridge, coffee maker and work desk. Suites are perfect for family stays and long weekends, providing extra space and a living area with sofa bed.
Dine with us at Pearl City Hops, a lively gastropub serving tasty food and drink from morning ‘til night. For added convenience, our lobby market is available 24 hours.
Go for a swim in the indoor pool or work out anytime in the complimentary fitness center. Print service is complimentary in the business center, and we offer beautiful ballroom space for meetings and receptions of up to 180 guests. Our friendly staff and wedding planners can help with all the details of your event in Jamestown. To make your stay extraordinary, we have an amazing package with National Comedy Center.
Location
Hours
Reviews
4.3
684 reviews
5 stars
419
4 stars
148
3 stars
65
2 stars
23
1 star
29
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is well-located near attractions like the National Comedy Center and Lucille Ball Museum, making it convenient for guests.
Staff Service
Many guests praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Amber and Carly.
Cleanliness
While some guests found the rooms clean and well-maintained, others reported issues with cleanliness, including hair and trash in bathrooms.
Dining Experience
The on-site restaurant received mixed reviews; while some enjoyed the food and service, others experienced slow service and unsatisfactory meals.
Parking
Parking availability was noted as limited, with some guests needing to use a nearby garage, but it was generally considered manageable.
- KBKaren BayasOct 26, 20254.0DoubleTree is well located in Jamestown, two blocks from the town's main draw ... The very cool National Comedy Center. Lucille Ball museum and various bars, restaurants and coffee shops also 1-2 blocks away. Parking is easy and free, coffee is provided and beds are comfortable. Staff were gracious and helpful. We were disappointed that the bar was not open while we were there (in our opinion if you say it's open till 10, it shouldn't be closed at 8:30). But overall it met our needs for this short weekend visit.
- HSHoward SandersOct 20, 20251.0If you are looking for a hotel with poor service, hard beds, water that initially comes out brown from the taps, unwashed glasses next to the ice bucket and loud engine sounds all night then this is your place. Jamestown's irregular one-way streets make the hotel hard to get to. Parking was okay.
- KPKc PerkinsOct 7, 20251.0Do not honor military discount. No parking
- MVMiss ValOct 4, 20253.0We stayed here for one night at the end of September for a weekend trip. We booked online through the Hilton app using points. We did I quite about adding a second night when we arrived but they were sold out. The room was clean. This was a double room and the night stand was between the two beds so if you are here as a couple and you both need an outlet near you to sleep, you probably are going to need both beds u less you bring an extension cord. The pillows were not comfortable for me. The room was spacious enough for one night. We ended up parking on the street in front of the hotel because there were no spots open in the flat lot. There is a parking garage next door. The front desk staff we interacted with at check in was professional. She gave us all the standard info. She talked fast and was very matter of fact about it. I would not have been surprised if she told us “drop and give me 20” - very drill sargent vibes. No cookie for us and I wasn’t going to ask. We got breakfast before we checked out in the morning. The food was ok. I had some from the buffet. They do offer freshly made omelets. The dining room staff were friendly and personable. The location is good. We walked around town and over to the comedy center and Lucy/Desi museum. Parking in the street is free on weekends.
- JJjSep 20, 20251.0We booked a room for Friday night and Saturday night. We chose this hotel because it had a bar and restaurant on site, as well as room service. The bar is to be open until 11:00 PM. We tried to order room service at 9:00 PM…it was done for the night. Tried to order online at the restaurant. Not able to place order, so we called the front desk. Restaurant closed at 9:00. Went to bar to grab a drink to do with the Door Dash that we ordered. Bar is also closed. EXTREMELY disappointing for a Hilton property. We will not be back.
Frequently Asked Questions About DoubleTree by Hilton Jamestown
What types of accessibility features are available at DoubleTree by Hilton Jamestown?
The hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast available at the hotel?
Yes, the hotel offers buffet breakfast options to guests.
Does the hotel provide free WiFi?
Yes, complimentary WiFi is available in public areas, including public internet terminals.
What dining options does DoubleTree by Hilton Jamestown have on-site?
The hotel features two restaurants, including Pearl City Hops, a lively gastropub serving food and drinks from morning until night, and room service is also available.
Is parking available and is there a fee?
Self-parking is available for free at the hotel.
Are pets allowed at DoubleTree by Hilton Jamestown?
No, pets including cats and dogs are not allowed at the property.
What fitness and recreational facilities does the hotel offer?
The hotel has an indoor pool, a fitness center accessible for free with equipment including treadmills, elliptical machines, and free weights.
How can guests access nearby attractions from the hotel?
Guests can easily visit local attractions such as the Lucy Desi Museum, National Comedy Center, and Northwest Arena, which are within walking distance. These sites offer cultural and entertainment options before or after your stay.
Where can guests find convenient shopping and dining options near the hotel?
Nearby, guests can visit places like UptwnKix for shopping, Brick City Cherry convenience store, and restaurants such as Rincon Colombiano and El Jarocho for dining variety.
Are there venues for events or entertainment close to DoubleTree by Hilton Jamestown?
Yes, the Crystal Ballroom and Rose & Grace Studio nearby offer space for concerts, events, and photography services, making them ideal for guests attending or hosting events.