Business Details
About
Extended Stay HotelHomewood Suites
Welcome to Homewood Suites Syracuse. This modern, all-suite hotel offers the perfect home away from home, ideal for short business trips or extended stays in Syracuse, NY. We are conveniently situated off NYS Thruway I-90, in the campus like setting of the Pioneer Business Park, providing easy access to all that the local area has to offer, including Syracuse Hancock International Airport just a short 7 miles away. Visit popular attractions such as Destiny USA, Syracuse University and the Carrier Dome or take the whole family for a meal to remember at Dinosaur Barbeque.
Our welcoming staff will make you feel at home from the moment you arrive. Indulge in a full hot breakfast every morning and complimentary evening social and drinks* on Wednesdays. Our spacious studio, and one or two bedroom suites feature all the comforts of home including a fully equipped kitchenette, 42-inch TV, work space, and complimentary WiFi.
Keep up your fitness routine with a workout in the large fitness center or relax with a swim in the indoor heated pool. Business travelers will appreciate our flexible meeting room which can accommodate events with up to 75 guests.
*Subject to state and local laws. Must be of legal drinking age.
Location
Homewood Suites by Hilton Syracuse - Carrier Circle
6006 Fair Lakes Road, East Syracuse, NY
13057, United States
Hours
Reviews
4.3
622 reviews
5 stars
381
4 stars
133
3 stars
41
2 stars
24
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, stained bedding, and unkempt bathrooms.
Staff Performance
Customer service experiences varied widely; while some staff were praised for their friendliness and helpfulness, others were described as rude and inattentive.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests expressing disappointment in the quality and variety of food available.
Room Condition
Several guests noted that rooms were in need of maintenance and updates, with issues such as broken fixtures and outdated decor.
Amenities Availability
Guests reported that many advertised amenities, such as the pool and gym, were unavailable during their stay, leading to dissatisfaction.
- MMMikkel Malham2 days ago4.0Perfect for one night - excellent for families. Breakfast, however, leaves room for improvement.
- MKmark kizerDec 17, 20255.0Great place
- MRMichael RallisDec 10, 20255.0I had an issue with my key. Guillermo was a great help. Great guy
- RARajeev AhoojaNov 11, 20253.0We stayed here for the night on our way from Mississauga to New York. The rooms were spacious and clean. They offer good parking. Beyond that the service offered was minimal. Also, only breakfast is served in the morning and after that the kitchen is closed. Also, there is no bar service.
- MMMikeNov 8, 20253.0The rooms were clean but the bathroom sink was clogged took a long time to drain. Front desk was helpful and polite.In the morning I was getting breakfast at 9 am( breakfast til 10 am on the wall ) the attendant walked over and turned the light off while I was getting food and started taking food back into the kitchen and throwing pans. It was intentional, unwelcoming and rude. Location is quiet,clean,all security locks work and it is about 10-15 mins away from several dining options.
Frequently Asked Questions About Homewood Suites by Hilton Syracuse - Carrier Circle
What types of suites does Homewood Suites by Hilton Syracuse - Carrier Circle offer?
The hotel offers spacious studio, one-bedroom, and two-bedroom suites with fully equipped kitchenettes, 42-inch TVs, workspaces, and complimentary WiFi.
Is breakfast included at Homewood Suites by Hilton Syracuse - Carrier Circle?
Yes, a full hot breakfast is available for free every morning.
Does the hotel provide free WiFi access?
Yes, complimentary WiFi is available throughout the hotel, including public areas and guest rooms.
What are the check-in and check-out times at this hotel?
Check-in time is 3:00 PM, and check-out time is 11:00 AM.
Are pets allowed at Homewood Suites by Hilton Syracuse - Carrier Circle?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and elevators and is mobility accessible to guests with disabilities.
Does Homewood Suites provide airport shuttle services?
Yes, the hotel offers a free airport shuttle service to Syracuse Hancock International Airport, which is about 7 miles away.
What fitness and recreational facilities are available at the hotel?
Guests can use the free fitness center and enjoy swimming in the two indoor heated pools.
Are there any nearby dining options around Homewood Suites?
Yes, guests can dine at nearby places like Wild Goose Pub and also explore the Dinosaur Barbeque for an enjoyable meal experience.
What nearby attractions can guests visit when staying at Homewood Suites by Hilton Syracuse - Carrier Circle?
Guests can visit popular locations such as Destiny USA shopping mall, Syracuse University, and the Carrier Dome, all easily accessible from the hotel.