Homewood Suites by Hilton Syracuse - Carrier Circle

4.3
618 reviews

About

Extended Stay Hotel
Welcome to Homewood Suites Syracuse. This modern, all-suite hotel offers the perfect home away from home, ideal for short business trips or extended stays in Syracuse, NY. We are conveniently situated off NYS Thruway I-90, in the campus like setting of the Pioneer Business Park, providing easy access to all that the local area has to offer, including Syracuse Hancock International Airport just a short 7 miles away. Visit popular attractions such as Destiny USA, Syracuse University and the Carrier Dome or take the whole family for a meal to remember at Dinosaur Barbeque. Our welcoming staff will make you feel at home from the moment you arrive. Indulge in a full hot breakfast every morning and complimentary evening social and drinks* on Wednesdays. Our spacious studio, and one or two bedroom suites feature all the comforts of home including a fully equipped kitchenette, 42-inch TV, work space, and complimentary WiFi. Keep up your fitness routine with a workout in the large fitness center or relax with a swim in the indoor heated pool. Business travelers will appreciate our flexible meeting room which can accommodate events with up to 75 guests. *Subject to state and local laws. Must be of legal drinking age.

Location

Homewood Suites by Hilton Syracuse - Carrier Circle
6006 Fair Lakes Road, East Syracuse, NY
13057, United States

Hours

Reviews

4.3
618 reviews
5 stars
379
4 stars
131
3 stars
41
2 stars
24
1 star
43

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, hair in beds, and unsanitary conditions.

Staff Performance

While some guests praised the staff for being friendly and helpful, others reported rude or inattentive service, particularly at the front desk.

Room Quality

Guests appreciated the spaciousness and comfort of the rooms, but many noted that the rooms showed signs of wear and needed maintenance.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly managed.

Amenities Availability

Several guests expressed disappointment over unavailable amenities such as the pool and gym, as well as issues with room supplies.
  • RA
    Rajeev Ahooja
    Nov 11, 2025
    3.0
    We stayed here for the night on our way from Mississauga to New York. The rooms were spacious and clean. They offer good parking. Beyond that the service offered was minimal. Also, only breakfast is served in the morning and after that the kitchen is closed. Also, there is no bar service.
  • LP
    Lee P
    Nov 10, 2025
    5.0
    Overall, a very well-kept facility. A very large area to eat a nice breakfast. A nice outdoor seating area with heaters! Nice pool too.
  • MM
    Mike
    Nov 8, 2025
    3.0
    The rooms were clean but the bathroom sink was clogged took a long time to drain. Front desk was helpful and polite.In the morning I was getting breakfast at 9 am( breakfast til 10 am on the wall ) the attendant walked over and turned the light off while I was getting food and started taking food back into the kitchen and throwing pans. It was intentional, unwelcoming and rude. Location is quiet,clean,all security locks work and it is about 10-15 mins away from several dining options.
  • DB
    Dennis Barker
    Oct 14, 2025
    4.0
    The room itself was 5 stars, even though there was a missing light bulb from 1 of the lamps by the bed. Also, the door to the shower/toilet area had to be pushed with force to get past the halfway open/closed point. The breakfast was a disappointment. While we arrived an hour+ before it closed, the waffle mix container was empty with no measuring cups in sight. The other offerings were bare. This area needed more people to give the proper attention for guest needs.
  • DM
    Daniel McNally
    Oct 12, 2025
    5.0
    Room was clean and comfortable. The staff was helpful Couldn't ask for more.

Frequently Asked Questions About Homewood Suites by Hilton Syracuse - Carrier Circle

What types of suites does Homewood Suites by Hilton Syracuse - Carrier Circle offer?

The hotel offers spacious studio, one-bedroom, and two-bedroom suites with fully equipped kitchenettes, 42-inch TVs, workspaces, and complimentary WiFi.

Is breakfast included at Homewood Suites by Hilton Syracuse - Carrier Circle?

Yes, a full hot breakfast is available for free every morning.