Business Details
About
Hotel
Situated amid a corporate park just off the New York Thruway, the Doubletree Hotel Syracuse offers superb accommodations in a serene and suburban setting, just minutes away from Downtown Syracuse.
Our hotel guest rooms display the perfect blend of contemporary and colonial features, offering luxurious beds, WiFi access and ergonomic comfort. After a day of business meetings, skiing or sightseeing in Syracuse, Doubletree Hotel Syracuse guests can recharge at the hotel's Precor USA Fitness Center or relax at the indoor pool, whirlpool, or our spacious sundeck. You'll also enjoy upscale dining in a casual yet elegant atmosphere at the Seasons Tavern, serving fine American cuisine, steaks, chops, seafood and more.
Location
DoubleTree by Hilton Hotel Syracuse
6301 State Route 298, East Syracuse, NY
13057, United States
Hours
Reviews
4.2
1,888 reviews
5 stars
990
4 stars
554
3 stars
168
2 stars
91
1 star
85
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty bathrooms, unclean carpets, and used items left in rooms.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also complaints about unprofessional behavior and poor service in food areas.
Room Condition
Numerous guests noted that the rooms felt dated and in need of renovation, with issues such as broken air conditioning and uncomfortable beds.
Breakfast Experience
Guests expressed dissatisfaction with the breakfast options, including high prices and lack of clarity regarding included meals.
Location and Amenities
The hotel is conveniently located near the airport and offers amenities like a pool and bar, but some guests found the surrounding area lacking in dining options.
- BCBoston Chic4 days ago5.0The staff here are always friendly and helpful. The rooms are a bit dated but they are comfortable.I wish it was easier to control the climate in the room. They have it set either to heat or air conditioning and I was cold and couldn’t get the room to warm up. It is surrounded with green area outside so that makes it nicer. The van driver is very nice and punctual. The cookies are good.
- MPMarilou PerrerasNov 9, 20255.0The hotel is clean and tidy. Staff was very helpful and friendly. Ease on checking in and out. Very comfortable with our stay. Will book again
- DMDale MonroeOct 30, 20253.0A very average hotel. Nice beds, slept great. Infrastructure is aging. Dog friendly
- FPFranco PacificOct 21, 20255.0This is a nice hotel. Inside was clean. Staff was friendly. Rooms were updated. I even went inside their fitness center and had breakfast there. No complaints. Definitely recommend this place if you’re staying in the East Syracuse location.
- BHBlade HerreraOct 20, 20252.0Very punctual I will give them that. Rooms are to be ready at 10a for our group but not a one was ready until 10a when our group arrived a little early at 9:45a so I cannot really complain there. The breakfast is very mediocre for 17.99 eggs sausage bacon and pancakes just like anything else. My room had torn curtains and the A/C wasn’t working after a long drive. No cookies were offered for my stay. Probably the worst double tree I’ve had the displeasure of staying at.
Frequently Asked Questions About DoubleTree by Hilton Hotel Syracuse
What are the check-in and check-out times at DoubleTree by Hilton Hotel Syracuse?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does DoubleTree by Hilton Hotel Syracuse offer free WiFi?
Yes, free WiFi is available in public areas and through a public internet terminal.
Are pets allowed at DoubleTree by Hilton Hotel Syracuse?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Is there an airport shuttle service at DoubleTree by Hilton Hotel Syracuse?
Yes, a free airport shuttle service is available for guests.
What fitness and recreational facilities does the hotel provide?
The hotel offers a free fitness center, an indoor pool, hot tub, and a spacious sundeck for relaxation.
Are there dining options available at DoubleTree by Hilton Hotel Syracuse?
Yes, there are 5 restaurants including the Seasons Tavern, which serves fine American cuisine, steaks, chops, and seafood in an elegant atmosphere.
Does the hotel provide parking facilities?
Yes, self-parking is available for free to guests.
Are the hotel facilities accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and elevators, ensuring mobility accessibility.
What nearby restaurants can guests visit for additional dining options?
Guests can visit nearby Regatta Bar & Grille for American cuisine or Lucy's Lounge for an American bar and grill experience.
Which hotels are located near DoubleTree by Hilton Hotel Syracuse that guests might consider?
Nearby hotels include Wyndham Hotels, Ramada by Wyndham East Syracuse Carrier Circle, and Best Western Plus Carrier Circle Syracuse.
Are there any educational institutions near DoubleTree by Hilton Hotel Syracuse?
Yes, guests can find the Carrier Training Center and SUNY Empire State College Central NY Campus nearby, which may be of interest to students or visiting academics.