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Frequently Asked Questions About The Inn at Silver Maple Farm
What is your check-in and check-out time?
Check- in time is between 3:00 pm and 6:00 pm. Late check-ins are always accommodated as "self check-ins". Guests are asked to contact us the day before their arrival to confirm their check-in time.
Check-out is 11:00 am.
What is your cancellation policy?
Due to the size of the Inn and the seasonality of our business, cancellations affect us greatly. Should you wish to cancel or change your reservation for any reason, we ask that you do so at least 14 days prior to your scheduled arrival date. At that point we will refund your deposit less a service charge of $50 per room. Cancellations made within the 14-day period will be charged the full amount of the reservation.
Are pets allowed?
We allow pets in two of our rooms that have their own dedicated entrance for the safety and convenience of our guests. There is a $100 per pet fee (plus applicable taxes) and the maximum number of pets allowed is 2 per room. Reservations must be notified if you are traveling with a pet at the time of booking to ensure that you are in a pet-friendly accommodation, and so that we can make sure to have a care package ready for your beloved four-legged friend upon arrival.
What are the check-in and check-out times at The Inn at Silver Maple Farm?
Check-in is between 3:00 pm and 6:00 pm, with late check-ins accommodated as self check-ins upon prior contact. Check-out time is 11:00 am.
What is the cancellation policy for reservations?
Cancellations made at least 14 days before arrival are refunded minus a $50 service charge per room. Cancellations within 14 days of arrival are charged the full reservation amount.
Are pets allowed at The Inn at Silver Maple Farm?
Yes, pets are allowed in two rooms with dedicated entrances. A $100 fee per pet applies, and a maximum of two pets per room is allowed. Please notify the Inn at booking.
What payment methods are accepted at the Inn?
The Inn accepts American Express, Cash, Discover, Mastercard, and Visa.
What amenities and services does The Inn at Silver Maple Farm offer?
They offer outdoor seating with heating, wifi, a 24-hour tea and coffee station, complimentary beverages in the lobby, a lending library of curated books and games, and breakfast included. The Inn is dog friendly, family friendly, LGBTQ friendly, and a transgender safe space.
Is The Inn at Silver Maple Farm open all day?
Yes, The Inn operates 24 hours a day, seven days a week, with continuous service every day.
How can guests contact The Inn at Silver Maple Farm?
Guests can reach the Inn by phone at +1 518-781-3600 or via email at info@silvermaplefarm.com.
What nearby government facilities are close to The Inn at Silver Maple Farm?
The Canaan Highway Department and Post Office-Canaan are nearby, which guests can visit for local government or postal services.
Are there any nearby places for outdoor activities or fitness near The Inn?
Yes, Supersoul Farm, a yoga studio and sports recreation venue, is close by for guests interested in fitness and wellness activities.
What local shops can guests find near The Inn at Silver Maple Farm?
DAJ Repair LLC is nearby, a store offering outdoor gear, sporting goods, and shoe services which guests might find useful during their stay.