Business Details
About
Hotel
Minutes from Tarrytown and Yonkers, enjoy our modern hotel for business or pleasure. Designed with comfort and productivity in mind, our lobby and terrace offer the perfect space for working or just lounging. We offer a comfortable living space to help you stay focused and relaxed. The Garden Bar and Grille is located off the main lobby and serves buffet breakfast each day as well as cocktails and dinner each evening. Nestled in Rivertown Square, the hotel is surrounded by LOOK dine-in cinema and Starbucks.
It's only a 15-minute drive from Westchester County Airport and minutes from major corporate offices such as Regeneron and Siemens. Hilton Garden Inn is surrounded by some of the area's top health-care facilities, such as NY Presbyterian and St. John's Riverside. The hotel is central to colleges such as Mercy University and Iona University. If you are visiting our area to attend a wedding or social function, we are close to LIFE The Place to Be and Westchester Manor.
There are lots of fun activities and places to explore in the Hudson Valley, so make some time to visit the upscale Westchester Mall or Ridge Hill featuring Legoland and iFly virtual skydiving - along with lots of fabulous restaurants and shops.
Location
Hilton Garden Inn Westchester Dobbs Ferry
201 Ogden Avenue, Dobbs Ferry, NY
10522, United States
Hours
Reviews
4.0
670 reviews
5 stars
361
4 stars
136
3 stars
54
2 stars
36
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the hotel rooms and common areas were clean, but some reported issues with specific rooms being dirty or poorly maintained.
Customer Service
Feedback on customer service was mixed; while some staff members were praised for their friendliness and helpfulness, others were criticized for being rude or unresponsive.
Reservation Issues
Several customers experienced problems with reservations, including overbooking, incorrect charges, and unhelpful front desk staff.
Breakfast Quality
Many guests were disappointed with the breakfast offerings, citing high prices and limited options, with some feeling misled about the cost.
Facilities Maintenance
Guests reported issues with various hotel facilities, including a closed pool, malfunctioning elevators, and poorly functioning room amenities.
- MJMelanie Judge1 day ago3.0extremely disappointed to learn upon check-in that the pool was sold to a swimming school and was not accessible to guests.
- JCJes CaylorNov 17, 20253.0Pros: very clean, walkable grocery store, walkable Starbucks Cons: rooms are in poor repair (such as the broken blinds I reported but which weren't addressed), odd furniture selection/use of space, rooms somewhat... Tacky. There was an off center canvas print of a dandelion over the bed and that same print as a framed picture in the bathroom. The night desk guy Johnathan is very nice.
- ATAllison TrnkaNov 11, 20251.0I booked my hotel stay on Priceline for a king room, when arriving at the hotel we checked in and after going to our room found we were given a queen room instead which was at a lower rate. We immediately went back to the check in location and were told there were no King rooms available and we would need to call Priceline for a credit for the difference in room charge. We contacted Priceline who informed us they would need to contact the hotel directly and after being on hold for 10 minutes they advised that no one was answering the phone at our hotel to verify the issue and they would get back to us after speaking to an agent. The reception desk at the hotel called us about an hour later saying we could get free breakfast and free parking, but would not credit us for the over charge room rate even though our room rate already included free breakfast and parking. Will not book here again and do not recommend staying here. There are many other hotels in the area at a much better rate.
- AAAnthony (AVL)Nov 2, 20251.0One of the worst Hilton Hotels I have ever stayed in, avoid at all cost. I have a gold status at Hilton and when I checked in was told breakfest was not included and would cost $19.00 per person, strange but OK, maybe the selection would be more costly then the usual fare...boy was I wrong, it was substandard by any measure and not worth $1.00, in addition the room was dirty, floors had dust and hair in the shower, elevator was dirty and needles in the parking lot...which they have a nightly charge for, AVOID THIS HOTEL, there are many others close bt.
- NCNeal CohenOct 28, 20253.0This hotel was disappointing for the following reasons. The front desk was always crowded with a line, felt understaffed. Trying to change my reservation took 5 calls. The blinds in both of our rooms were broken and had to be manually tied up in a very messy and inconvenient manner. The shower floor in one of our rooms was damaged. The rest of it was fine. The bed was comfortable, the gym was clean and adequate, and it is really the only choice in Dobbs Ferry so that location was good. Breakfast was not included in our rate and the breakfast was not particularly appealing in any event. Went to Starbucks downstairs.
Frequently Asked Questions About Hilton Garden Inn Westchester Dobbs Ferry
What time can I check in and check out at Hilton Garden Inn Westchester Dobbs Ferry?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free parking?
Yes, free self-parking is available at the hotel.
Are pets allowed at Hilton Garden Inn Westchester Dobbs Ferry?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center and pool at the hotel?
Yes, there is a free fitness center and a salt-water heated indoor pool available for guests.
What dining options are available at the hotel?
The hotel features one restaurant, The Garden Grille & Bar, serving full service breakfast and dinner, along with evening room service.
Does the hotel provide Wi-Fi and digital check-in services?
Yes, free Wi-Fi is available in public areas and there is contactless check-in and digital guest room keys.
What accessibility features does the hotel offer?
The hotel has accessible parking, elevators, and is mobility accessible.
Are there nearby shopping and dining options around the hotel?
Yes, the hotel is in the heart of Rivertowns Square Complex, with various shopping, dining, and entertainment options including Rivertowns Square shopping center and nearby restaurants like Buddha Asian Bistro and Lombardo's Pizza.
How can I get to Hilton Garden Inn Westchester Dobbs Ferry using public transportation?
Dobbs Ferry train station is just two miles away and offers express train service to NYC’s midtown in 40 minutes, making it convenient for travelers using public transit.
What leisure and wellness services are available nearby?
Guests can enjoy nearby wellness and beauty services such as VIO Med Spa, Dryluxe Beauty Bar, The Lash Lounge, Oasis Day Spa, and fitness facilities like My Gym and Pure Barre.