Business Details
About
Hotel
The Hampton Inn Long Island/Commack hotel is conveniently located at exit 52 of the Long Island Expressway, between Hauppauge and Melville Industrial Parks. The hotel is close to Long Island Sound, Atlantic Ocean beaches and Fire Island ferries.
Location
Hours
Reviews
4.1
1,027 reviews
5 stars
509
4 stars
290
3 stars
138
2 stars
40
1 star
50
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, noting that the hotel is well-kept and free of bugs.
Staff Performance
The staff received numerous compliments for being friendly, helpful, and accommodating, with specific mentions of individuals like Judy and Maryann.
Breakfast Quality
Feedback on the complimentary breakfast was mixed; while some enjoyed it, others found it lacking variety and quality, with specific requests for more meat alternatives.
Room Issues
Several guests reported issues with room maintenance, including problems with air conditioning, clogged toilets, and cleanliness concerns like blood stains.
Location
The hotel is conveniently located near various dining options and attractions, making it a favorable choice for many guests.
- MWMaKayla WatsonNov 11, 20253.0My partner and I stayed at the Hampton Inn in Commack for one night, and overall it was a decent experience. The room was comfortable, clean, and the hotel itself seemed well-kept and quiet — great for a short stay. However, check-in was not as smooth as it should have been. The front desk associate, an older lady named Judy, seemed impatient and somewhat dismissive. When I asked to change the card on file for my stay, it felt like an inconvenience rather than a simple request. Instead of reassuring us or kindly walking us through the process, she appeared frustrated and even made comments about the pin pad timing out while my partner was transferring funds to the correct card — which took less than three minutes. Unfortunately, the card on file was never updated correctly, and my original card was charged instead of the new one I provided. It seemed like Judy either didn’t know how to make the change or didn’t take the time to ask for help from another staff member. Aside from that hiccup, the rest of our stay was fine. The staff during checkout were friendly, professional, and made up for the rough start. Overall, this was a decent stay for one night, but customer service at check-in could definitely be improved to match the Hampton Inn brand’s usual warmth and professionalism.
- MRMichael RogersNov 4, 20254.0It’s about what you’d expect. Nothing fancy but also nothing surprisingly impressive. Everyone was kind, room was clean (but felt a little lived in - especially the bathroom), and breakfast was sufficient. Would stay there again.
- TTTiyah ThompsonOct 29, 20251.0The manager Ben is anything but hospitable. Very arrogant and rude. I am a diamond member and spend numerous months in hotels and will not be back here. He grew very disrespectful because my food was delivered to the lobby rather than my door? His staff has displayed inconsistencies in their handling of a food policy and when I asked when was this in place he told me he “is not arguing with me” and it’s been a policy “since he said so”
- JFJohn FettOct 28, 20255.0Diane was great at check in. Very helpful in getting my colleague and myself out of a messing situation! Cheers!!
- RPRoy PaganOct 28, 20255.0Perfect spot to check into for a quick business trip. We were happy greeted by Diane!!😊
Frequently Asked Questions About Hampton Inn Long Island/Commack
Is parking available at Hampton Inn Long Island/Commack, and is it free?
Yes, free parking is available at Hampton Inn Long Island/Commack.
What are the check-in and check-out times at Hampton Inn Long Island/Commack?
Check-in time is at 2:00 PM, and check-out time is at 12:00 PM.
Does Hampton Inn Long Island/Commack offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Is Hampton Inn Long Island/Commack pet-friendly?
Yes, both cats and dogs are welcome at Hampton Inn Long Island/Commack.
Are there any fitness facilities available at the hotel?
Yes, there is a free fitness center with equipment including ellipticals, treadmills, and free weights.
Is breakfast included during the stay at Hampton Inn Long Island/Commack?
Yes, a complimentary buffet breakfast is available for guests.
Does Hampton Inn Long Island/Commack provide airport shuttle services?
Yes, free airport shuttle service is available and the hotel offers airport transfer options.
What nearby dining options are available around Hampton Inn Long Island/Commack?
Nearby dining options include Premier Diner, Filetto's Italian Restaurant, Chipotle Mexican Grill, Conca D'oro Restaurant & Pizzeria, Chick-fil-A, Red Robin Gourmet Burgers and Brews, Ara Greek Kitchen & Bar, and Starbucks.
Are there convenience stores near the hotel for quick shopping needs?
Yes, nearby convenience stores include 52 Quick Stop, Cumberland Farms, Minit Mart, and 7-Eleven, all within close proximity to the hotel.
What transportation options are available near Hampton Inn Long Island/Commack?
Guests can find a Park & Ride nearby for travel convenience, and the hotel also offers local shuttle services. Additionally, the location at Exit 52 of the Long Island Expressway provides easy access to Hauppauge and Melville Industrial Parks.