DoubleTree by Hilton Hotel Binghamton

Reviews

• MS

  Melissa V Schmidt

  Jan 4, 2026
  5.0
  Had a staycation at a suite there last night to celebrate a friend's birthday! We had the best time! The suite had 2 Q-beds, and 2 bathrooms, and 2 large rooms: bedroom/ bathroom; and living/ dining/bathroom + sink/fridge. There was a TV in each area also. Someone even commented, "This is bigger than my first apartment!" It was so clean and the beds were VERY comfortable! They have easy, secure parking, also. What a beautiful lobby and the warm cookies are so welcoming on a cold day! What more could you ask for?!
• JK

  Jack K

  Jan 1, 2026
  1.0
  1. There were bullet holes in my windows. 2. There was obvious missing furniture and decor, room was cold and empty 3. As a diamond member, I was charged $10 for internet. 4. The staff didnt have any effort to help when I called and talked with them AVOID THIS HOTEL AT ALL COSTS
• MB

  m brown

  Dec 31, 2025
  1.0
  Zero stars! Told them I needed to cancel due to Covid, and they said to bad! Guess they want me to spread Covid to everyone there! I’ve stayed at a lot of hotels and they have always been accommodating! Stay clear from here! Would never stay again! Very unprofessional way to run a business, put your employees and guest at risk!!!
• YG

  Yuan Ge

  Dec 31, 2025
  1.0
  Verdict: Not recommended. Safety notice: If they offer you an eighth-floor room, decline immediately—unless you enjoy being part of the demolition. We arrived at this hotel at roughly 2 a.m. We stayed here one night for road trip, arrived at almost 2am. The hour when only the desperate, the delusional, and people on long road trips willingly check into anything with a functioning door. All seemed calm. Too calm. At 8 a.m. sharp—because of course it was 8 a.m.—the ceiling above us detonated. What followed was not “construction noise.” No, that would be far too polite. This was a full-scale industrial assault, a Wagnerian symphony of drills, jackhammers, and vibrations so violent I briefly wondered whether the hotel had been built on an undisclosed fault line. The walls shook. The bed trembled. My soul left my body. It felt less like a hotel stay and more like being strapped into the front row of an IMAX + Dolby + Laser Light experience in New York City—the kind that charges you $40 and still leaves you with tinnitus. A true earth-shattering event. One moment I was awake; the next, I was convinced someone was about to drill directly into my skull for science. Naturally, I called the front desk. Their response was magnificent in its simplicity: nothing could be done, and “everyone knows about it.” Everyone, apparently, except me. Silly me—for not being part of the hotel’s secret inner circle of people who are aware the eighth floor doubles as a live construction zone. I must have missed the memo. Possibly because it was not given to me. So now comes the philosophical part. What advice should I give my fellow travelers? Should I suggest they avoid staying here until the renovations are complete, so they can enjoy the sort of aggressively mediocre DoubleTree experience available literally everywhere else on Earth? Or should I say nothing—allowing them to discover, as I did, the same IMAX 3D Construction Simulator™, so that together, in the same room, on the same floor, at the same ungodly hour, we may all arrive at the same existential conclusions in this increasingly divided world? I don’t know. It’s a question I will continue to ponder during my upcoming six-hour drive, powered entirely by insufficient sleep, mild rage, and the faint ringing in my ears. Bring earplugs. Or better yet—don’t come.
• LO

  Lance O’Hara

  Dec 6, 2025
  2.0
  We’ve been loyal Hilton customers for years and exclusively stay in Hilton-branded hotels. This experience was incredibly disappointing. Upon checking in, the young woman who greeted us was extremely rude. She appeared annoyed that she had to assist us and never acknowledged our presence with a simple hello. When I expressed my desire to check in, she acted rudely and, without a word, set up our keys and tossed them on the counter before walking away. I had waited because I needed information about parking and was hoping to receive the delicious cookies that DoubleTree hotels are known for. However, she had no intention of fulfilling this promise. When she returned and noticed me still there, she rudely said, “You’re all done,” as if she was annoyed to see me lingering. When I asked for parking, she was equally as annoyed. I was completely baffled by her behavior. We spoke with a manager and shared our feedback, but while she apologized, she didn’t seem overly concerned about the terrible experience. She didn’t even offer to rectify the situation. I doubt we’ll be returning to this hotel, which is unfortunate because the location is ideal for our travel to this area.

Frequently Asked Questions About DoubleTree by Hilton Hotel Binghamton