DoubleTree by Hilton Hotel Binghamton

4.3
2150 reviews

About

Hotel
At DoubleTree by Hilton, we believe the little things mean everything when it comes to a great travel experience. An oven-fresh cookie is just the first of many welcome treats . Our in-room collection of CITRON by Crabtree & Evelyn products (available at many locations) is a great way to unwind after a long day. Our meeting spaces and staff are perfectly equipped to handle your business gathering. It will be a success from start to finish.

Location

DoubleTree by Hilton Hotel Binghamton
225 Water Street, Binghamton, NY
13901, United States

Hours

Reviews

4.3
2,150 reviews
5 stars
1,239
4 stars
586
3 stars
179
2 stars
61
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported issues with specific staff members.

Room Condition

Several reviews noted that rooms were clean but showed signs of wear and could benefit from updates.

Service Issues

Customers experienced significant delays and issues with room service and maintenance, leading to dissatisfaction.

Location Concerns

While the hotel is conveniently located near attractions, some guests expressed concerns about the safety of the surrounding area.

Bathroom Cleanliness

Multiple reviews highlighted cleanliness issues in bathrooms, including mold and poor maintenance.
  • TD
    Tom Drumsta
    1 day ago
    5.0
    Very accomodating...right across the street from the Forum. The restaurant has very good food. Construction going on, barely heard it. Check-in and out very helpful with questions. Asked for a microwave and it was promptly placed in our room. Definitely would stay here again.
  • DH
    david howell
    1 day ago
    2.0
    Rooms are clean but had signs of use and neglect like toilet paper holder falling off the wall and stains. The front desk lady was rude and unhelpful to numerous guests. Food at the bistro was great and bar tender was friendly.
  • PB
    Peter Brusoe
    Nov 1, 2025
    5.0
    The Doubletree at Binghamton is the nicest hotel in all of Broome county all the elevators are finally working making it easy to get from your room to the ballroom and conference center. The staff is superb and very attentive parking is a bit of a challenge but I found a paid garage not too far away. The dog Cafe across the street provides a nice option and boscov's is a nice place to shop. However the economic depression in Binghamton make safety in around the hotel a bit of a concern. It'll be great if there are more police patrols and if the city were invest some resources in downtown
  • CT
    Christine Tucker
    Oct 29, 2025
    5.0
    The staff here is so professional and friendly! The rooms are super clean and the best part....only heard our neighbors once when he was on a very loud zoom call. Rooms are very well insulated so no hallway noise. The gym was such a nice addition to our weeklong stay for work and we used the hot tub and gym multiple times. Breakfast at the restaurant looked good but we were too early heading into work to try it out. Loved the Tuesday meet and great and would have loved to have also had one also on Thursday to socialize a bit. We also enjoyed walking the river trail but early morning and dusk it got a little sketchy so I'd go only during the day. Sure wish there was more stuff to do and see within walking distance but otherwise a great stay. I'm super picky and I'd definitely stay here again!
  • NN
    Nathan
    Oct 28, 2025
    4.0
    I stay here when I go to Bing. The staff have always been amazing and go above and beyond every time I've stayed here. If you don't want to eat at the on site restaurant the staff have always been happy to give suggestions if I have asked. The guy is top of the line. They have just about everything you'd need to keep up with your routine while on the road. They have a very nice indoor pool right by the gym. This is a busy hotel and if you'd like to stay here on you next trip to Bing you should book early as I have seen it sold out many times.

Frequently Asked Questions About DoubleTree by Hilton Hotel Binghamton

What are the check-in and check-out times at DoubleTree by Hilton Hotel Binghamton?

Check-in time is at 16:00 and check-out time is at 11:00.

Does DoubleTree by Hilton Hotel Binghamton allow pets?

Yes, the hotel welcomes both cats and dogs as pets.