Hampton Inn Batavia

Reviews

• AG

  Athena Green

  3 days ago
  1.0
  Stayed at this hotel many times over the years and so far day 1 this was not to standard. Been a hilton honors member for years and usually try to stay with hilton brand. This was not that. First room we were put in the bed had been slept in and never made or cleaned. Second room we got moved to the beds were made but not clean, dried snot and hair on one of the pillows. (We always bring our own so I set them all aside). There was no toilet paper in the bathroom so had to to down again to get toilet paper. The tub has pieces peeling off, rust and hair by the drain and the no slip mat stuck to the bottoms looks nasty. As a nurse I can only think of the bacteria that is holding underneath. The stools are supposed to have wheels on them and instead of fixing them they just tossed them in the corner. It is always a flip of a coin if the pool will be working. As of right now it is, so we'll check that out tomorrow. The breakfast is usually pretty good, so hoping that doesnt disappoint in the morning. This will be the last time we book at this hotel. All issues listed above are in the pictures below.
• MK

  Mike Knelsen

  Jan 3, 2026
  5.0
  Nice place, great staff, great breakfast. Pool and hot tub. Close to everything
• JA

  Jorge Antonetti

  Dec 19, 2025
  3.0
  My room smells like cigarettes, however very clean and comfortable
• AW

  Alton Walker

  Dec 6, 2025
  2.0
  Room not in good shape. Rust around tub drain, closet door rigged to stay shut and cover fallen off the wall heater unit. In addition, the water continued to run from the faucet when the shower was turned on which reduced the shower pressure. The room was clean and bed comfortable but this hotel definitely needs a remodel.
• TH

  Tim Haffner

  Nov 11, 2025
  2.0
  I usually stay exclusively at Hilton properties during my work travels as in my experience they generally seem to be held to a higher standard and meet my expectations well. This was not the case at this location. My room was freezing and the thermostat was completely dead (no remote or alternative way to control HVAC either). In addition the entire third floor smelled of something gone bad from the elevator up until my room. I’d booked a room with a tub as I was doing outdoor work in during a very cold week and was disappointed by the lack of cleanliness in the bathroom. There were a multitude of long black hairs in the tub itself as well as over the counter and walls that were present upon my arrival. The cleaning lady definitely didn’t forget to leave her card to ask for a tip though… Since I wasn’t feeling up to cleaning the bathroom myself in a hotel room I’d booked and expected to be clean, I ended up foregoing using it. In addition the electrical setup is odd to say the least, a lot of dated light fixtures that hum loudly and a switch just to control the microwave outlet. Sad to say it was my first disappointing experience at a Hilton property and I won’t be returning and instead will be recommending to any of our construction crew or subcontractors that they avoid this location. Last time I visited this area for work I stayed at the Brockport Hampton Inn and had a much more pleasant experience. I’ll be returning there even if it means a 30 minute commute to the site rather than a two minute one. It’s worth the drive to not have to deal with the sub par standards.

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