Business Details
About
HotelExtended Stay HotelHome2 Suites
Discover all the comforts of home at Home2 Suites by Hilton® Albany Wolf Rd. We are just 5 minutes from Albany International Airport, and are conveniently close to major highways (I-90, I-87). Our extended-stay Albany hotel is a smart choice if you are relocating to the Capital Region, working on a long or short term project, or just visiting Upstate New York. We are walking distance to shops, restaurants and the Crossings of Colonie - a tranquil park with woodland trails and playgrounds. We are also only minutes from a variety of entertainment venues including the Times Union Center and the Saratoga Performing Arts Center.
Enjoy free breakfast at our Inspired Table™, which features a selection of healthy options. The Home2 MKT® stocks all the snacks and sundries you’ll need. Settle into a comfortable studio or one-bedroom suite at this extended-stay Albany hotel. Customize your space to fit your needs with the flexible “Working Wall”. Feel at home with free WiFi, a media hub and a moveable work/dining table. Your full kitchen comes complete with an induction cooktop, microwave, refrigerator and more. Don’t leave your pet at home – they are more than welcome at Home2™. The hotel features two outdoor areas: one with a cozy fire pit and the other with two gas cooking grills. Refresh in the saline swimming pool and multitask in our integrated laundry/fitness facility, Spin2Cycle, where you can run a load of washing while you exercise.
Location
Home2 Suites by Hilton Albany Wolf Rd
10 Metro Park Road, Albany, NY
12205, United States
Hours
Reviews
4.2
581 reviews
5 stars
316
4 stars
142
3 stars
57
2 stars
27
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also reports of rude and unprofessional behavior from some employees.
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including stained carpets, unclean rooms, and inadequate housekeeping services.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others criticized the quality and freshness of the food.
Room Maintenance
Several guests reported issues with room maintenance, including malfunctioning appliances, noise from HVAC units, and inadequate room amenities.
Management Concerns
There were complaints about management's responsiveness to issues, with some guests feeling that their concerns were not adequately addressed.
- IOiONs OffroadNov 20, 20253.0For just under a decade I’ve traveled across the U.S. reviewing hotels, staying in well over 500 different locations. On top of that, I have 30 years of maintenance experience, so I know this industry like the back of my hand — what should be done, what shouldn’t, and what absolutely cannot be ignored. Management here needs to start micromanaging, because a lot of the staff clearly aren’t doing their jobs. The cleaning crew? Rude, unprofessional, and honestly have no business cleaning rooms. Whoever handles the entryway is watering down their cleaning solution — you can see it in the photos. It looks terrible. As for the rooms, I told the front desk that the AC/heater wall unit sounded like an airplane taking off. This isn’t the first time I’ve seen this. At another hotel, we requested a room change for the same issue — left for a few hours and came back to find that original room on fire. I explained this, yet maintenance never came to check it out here. The photos and videos show the problems clearly. Now, to be fair, maintenance seems to care. I talked with one of them and he was decent. But when I was out walking the grounds at 6 AM and the entire walkway was glazed with ice, that’s a lawsuit waiting to happen. Safety should not be optional. Let me explain something: When you travel as much as we do, nothing stands out more than a place that makes you feel like family. That alone can make or break a stay. But here? Instead of feeling welcome or at home, I felt like I was bothering the staff just by existing. When you’re living out of a hotel for weeks at a time, that hits hard. This property has potential. It’s in a good location. But it needs heart, attention, and leadership that actually cares. Maybe this is an upper management issue — maybe some penny-pinching decisions are trickling down and costing this place its quality. If that’s the case, shame on you. Do better.
- JVjasmine vanterpoolNov 15, 20255.0Stayed in a handicap accessible room for a few days after surgery and the room was wonderful. Staff was amazing and thoughtful. Breakfast was delicious each morning. Would stay there again if needed. Appreciate everyone there being wonderful during my recovery.
- CFCurtis FormyDuvalNov 7, 20255.0Another great Hilton hotel. Friendly staff and comfortable rooms
- ESElizabeth SnowOct 4, 20255.0I enjoyed staying here alot, it felt like a home away from home. Everyone i came across this week had a great character and with exceptional customer service skills.
- SLSonya LydfordSep 25, 20255.0Employees were personable and helpful. Choices at breakfast were many, including gf options. Breakfast was absolutely delicious! Love the work-out room. Room was clean and I slept great! Thank you Home2 Suites!
Frequently Asked Questions About Home2 Suites by Hilton Albany Wolf Rd
What are the check-in and check-out times at Home2 Suites by Hilton Albany Wolf Rd?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is free breakfast available at the hotel?
Yes, free breakfast is provided at the Inspired Table™ with a selection of healthy options.
Does Home2 Suites by Hilton Albany Wolf Rd allow pets?
Yes, both cats and dogs are welcome at the hotel.
Are there facilities for guests with mobility issues?
Yes, the hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
What amenities are available for fitness and recreation at the hotel?
The hotel features a free fitness center, a saline indoor swimming pool, and integrated laundry and fitness facility called Spin2Cycle.
Is parking available at Home2 Suites by Hilton Albany Wolf Rd and is there a fee?
Yes, self-parking is available for free at the hotel.
Does the hotel offer complimentary Wi-Fi and digital conveniences?
Yes, free Wi-Fi is available in public areas, and the hotel provides digital guest room keys for contactless check-in and check-out.
Can guests find nearby shopping and dining options around the hotel?
Yes, the hotel is within walking distance to shops, restaurants, and the Crossings of Colonie park, offering woodland trails and playgrounds for leisure.
What local businesses and services are close to Home2 Suites by Hilton Albany Wolf Rd that guests might find useful?
Nearby businesses include ConnectPay Payroll Services LLC, Sligo Software Solutions Inc, and Keystone Physical Therapy, which could be helpful for business travelers or guests needing professional services.
Are there entertainment venues near the hotel that guests can visit?
Yes, guests are minutes away from the Times Union Center and the Saratoga Performing Arts Center, ideal for concerts, shows, and events during their stay.