Business Details
About
Hotel
Located in a quiet suburban setting along the historic Route 20, Hampton Inn Albany-Western Ave/University Area offers easy access to University at Albany and SUNY Polytechnic, as well as attractions such as the New York State Museum, Capital Buildings and the Albany Institute of History and Art.
Receive a warm welcome from our friendly staff and settle into your comfortable guest room or suite. All of our rooms offer complimentary WiFi, a spacious bathroom and a handy microwave and refrigerator. Upgrade to a suite for extra space in the living area, ideal for families.
Each morning we offer Hampton's free hot breakfast at the community breakfast table and on Tuesday nights we provide a complimentary Managers Reception from 5:30-7pm. Maintain your workout routine in the modern fitness center and heated indoor pool or catch up with work in the business center. Our onsite convenience store in also open 24-hours, offering a great selection of drinks, snacks and treats to enjoy in your guest room.
Location
Hampton Inn Albany-Western Ave/University Area
1442 Western Avenue, Albany, NY
12203, United States
Hours
Reviews
4.3
961 reviews
5 stars
599
4 stars
227
3 stars
58
2 stars
21
1 star
56
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, with many guests describing it as one of the best hotel breakfasts they've had.
Staff Service
Staff members were frequently described as friendly, helpful, and accommodating, contributing positively to the overall guest experience.
Location
The hotel is conveniently located near shopping, restaurants, and major highways, making it a desirable choice for travelers.
Customer Service Issues
Several guests reported negative experiences with management and customer service, particularly regarding cancellation policies and handling of complaints.
- CMCaitlin MuztafagoNov 9, 20255.0We came for a huge family reunion and the hotel staff was gracious enough to let us take over the hotel! Rooms were very clean and in good condition.
- PKPiotr KalinowskiNov 3, 20254.0A nice hotel. I'd love to give them 5 stars. Unfortunately, the toilet was clogged upon arrival. I requested a room change, but they suggested a service person may fix it. So, he pushed the water out, but didn't fix the problem. Hey guys, it was room 230. Have a competent handyman to fix it. Don't rent that room until the problem is fix. Next time, I may give you all 5 stars.
- DSDr Shabbir SayeedOct 25, 20254.0This hotel is quite a sought-after place for business visitors. It's easy access and location are perhaps the most desired points. The rooms are well appointed and feature all essentials inside to make the stay comfortable. The 24x7 coffee corner near the front desk offers choices of coffee and tea on the house. Complimentary breakfast is decent and is open for 4 hours adding convenience to the guests. Overall, we enjoyed our three nights stay here.
- JSJennifer SmithOct 24, 20255.0The staff here are delightful. The man that runs the breakfast buffet is so hard working and he keeps the entire breakfast area in tip top shape. Speaking of-this has got to be the best hotel buffet breakfast I’ve ever had. Great variety, fresh, hot, delicious food. It’s included in the price of the stay and super convenient! Rooms are nice but somewhat dated. Beds a little squeaky but comfortable enough. Nice and clean. The pool and gym are also clean and well kept. This hotel is conveniently located close to UAlbany, crossgates mall, Walmart, the airport, restaurants, etc. Nice area out back as well for sitting in nature. We loved our stay here and will definitely choose it again next time we’re in Albany!
- MBMaya BingamanOct 21, 20255.0The hotel was clean, the room was spacious and had everything you'll need including a fridge and microwave, breakfast was a bonus, and lastly, the service was amazing! Aaron checked in shortly after we arrived via the Hampton in text line and even brought us forks to our room at request. I would 1000% stay again. We didn't have time to use the gym or pool, but those also looked nice. The hotel is also close to the highway. gas stations, and food options
Frequently Asked Questions About Hampton Inn Albany-Western Ave/University Area
What are the check-in and check-out times at Hampton Inn Albany-Western Ave/University Area?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel provide free WiFi access?
Yes, complimentary WiFi is available in public areas and there is a public internet terminal for guest use.
Are pets allowed at the Hampton Inn Albany-Western Ave/University Area?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included with the stay at the Hampton Inn Albany-Western Ave/University Area?
Yes, a free hot buffet breakfast is provided each morning.
Does the hotel have accessibility features?
Yes, the hotel offers accessible parking and an accessible elevator for guests with mobility needs.
What amenities are available for fitness and recreation at the hotel?
Guests have free access to a fitness center, an indoor heated pool, and exercise equipment including elliptical machines and treadmills.
Is there a business center or meeting rooms available?
Yes, the hotel provides a business center and has 4 meeting rooms available for guests.
What are the parking options at the hotel?
Self-parking is available for free for all guests.
Are there any restaurants within the hotel or nearby for dining?
The hotel does not have an on-site restaurant. However, nearby guests can visit Olivia's Cafe 518, a local cafe and American restaurant.
How can guests use public transit or navigate nearby places during their stay?
Guests can easily access nearby places like the University at Albany and the New York State Museum. For medical needs, facilities like St Peter’s Health Partners and Capital Region Orthopaedic Group are nearby. The hotel’s location along historic Route 20 makes local travel convenient.