Hilton Garden Inn Halifax Airport

Reviews

• GC

  Greg Channer

  Dec 30, 2025
  4.0
  Great restaurant with their food and service. Decent rooms.
• ET

  Eliza Tsang

  Dec 26, 2025
  1.0
  It’s takes forever to check in, only one staff at reception. There’s a group check in and takes up the line forever. Terrible arrangement and unthoughtful customer service. After I was given the key, the front staff told me that the hotel is super busy make sure I plan ahead if I hv to catch a flight. Hello! You hear that, management, your staff is informed that these nights your hotel is busy and at 8pm there is only one staff working in the front, hilarious 😑 Worst part is when I get into my room, the blind is unable to close ( refer photo) outside is a parking lot, I don’t mind people see me naked; wonder if people do
• PS

  Paul Sproule

  Dec 16, 2025
  5.0
  For the second year and a row this facility hosted our small business holiday party. The buffet food was great and the two staff members looking after our small group of 32 were attentive and committed to ensuring our group was satisfied. If you’re looking to host a catered event in the Corridor this facility did a great job. Kudos!
• AP

  Anna Pyne

  Dec 11, 2025
  2.0
  ust now New I’m a member and I hate doing this but this past booking was absolutely ridiculous. I asked for one bedroom 2 beds for 2 people 2 nights. Initially they gave me 1 night 2 bedrooms 1 beds in each. When I called to say I have a late check in I was told this information. I said no I want 1 bedroom for two nights for 2 people and 2 beds they then told me it was all fixed. I then arrive and it was not fixed the worker then proceeded to call me by the wrong name after I corrected him OVER 5 TIMES. He then said I can’t have my booking because they booked it under my old last name and need a credit card or id with the same last name. I gave them my credit card over the phone WITH MY NEW LAST NAME and the only thing with my old last name is my email. Once I finally showed him the email to prove it was me I asked him to change it to my new last name since I no longer go by my old last name and he refused and continued to call me by the wrong name. I was ready to go next door and sleep there instead. I was adopted years and years ago so the fact I had to keep trying to fix this booking and was constantly called by the wrong last name is absolutely unacceptable it felt like he was doing it on purpose. I also asked to speak to a manager and was told one is not available. I am very disappointed with the customer service in this establishment especially considering I’m a Hilton member.
• KS

  Kevin Scott

  Dec 5, 2025
  3.0
  Checked my family in for an overnight visit before catching an early morning flight at the international airport. The actual booking was made online, but called the desk to confirm availability of parking. Was told parking was available and included. We stayed here last year because a weeks long term parking was included, and were given the same impression this time. When checked in the desk clerk said that parking was not included and was very dismissive and disrespectful to a regular corporate customer. We asked to speak to the manager, and were told there was not one available. Will likely not be returning to this business based on the customer service alone. We'll use the Holiday Inn next door. Same price and offers an accomodation and two week long term parking package and clearly spells out the extra for parking longer than 2 weeks.

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