Hilton Vacation Club Villas de Santa Fe

4.3
990 reviews

About

HotelHilton
Take a colorful journey to the base of the breathtaking Sangre de Cristo Mountains at Hilton Grand Vacations Villas de Santa Fe. Discover Indian pueblos, historic sites, Spanish colonial art or stunning adobe churches and architecture. Shop for authentic turquoise jewelry in the Legendary Trading Center or cozy up to the in-room fireplace after a day on the slopes of Ski Santa Fe. Accommodations feature 1- and 2-bedroom suites with classic southwestern decor and include well-equipped kitchens and full bathrooms. Enjoy the on-site fitness center, game room, barbecue area, and seasonal outdoor pool.

Location

Hilton Vacation Club Villas de Santa Fe
400 Griffin Street, Santa Fe, NM
87501, United States

Hours

Reviews

4.3
990 reviews
5 stars
593
4 stars
250
3 stars
81
2 stars
28
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some guests praised friendly and helpful service, others reported unprofessional and rude behavior from front desk staff.

Cleanliness

Many guests noted that rooms were clean and well-maintained, although some reported issues with cleanliness in specific areas, such as dirty fridges and used items left behind.

Location

The hotel is well-located, within walking distance to downtown Santa Fe and various attractions, which guests appreciated.

Room Quality

Rooms are generally spacious and well-appointed, but some guests mentioned noise issues and outdated amenities that need attention.

Fees and Charges

Several reviews expressed frustration over unexpected fees, such as resort fees and cleaning charges, which contributed to a negative perception of value.
  • KB
    Kaylonna Burnham
    Dec 31, 2025
    5.0
    The best part is how close we are to the plaza; only takes a few minutes to walk there. The employees are always friendly and the rooms are nice.
  • MB
    Merlys Bolduc
    Dec 30, 2025
    5.0
    Perfect location to explore Santa Fe! Walking distance to the Plaza, quiet yet central. The atmosphere was perfect, but it was the staff that truly made our trip memorable. A huge thank you for Devon and Anthony for their incredible hospitality! ensuring we were comfortable, had everything we needed and answered every question we had. Their professionalism and friendly attitudes are a credit to the Hilton team. The Saturday afternoon hot toddy was a pleasant surprise and a great way to socialize with other guests. A shout-out to the housekeeping staff for taking care of us. It's rare to find a dedicated team that pays attention to detail. We can't wait to come back!
  • MF
    Melanie Frank
    Dec 28, 2025
    5.0
    Our room was amazing, looked like an apartment! It was quiet and clean and we loved the fireplace! Parking was easy, within walking distance of the plaza, a really great property overall! The staff were helpful and very kind! Highly highly recommend this hotel!
  • RB
    Robert Beebe
    Dec 28, 2025
    2.0
    Decided to stop and stay at Hilton Vacation Club Villas de Santa Fe for the night. We arrived on 12/15/2025 @ 7:09 PM.We went to the front desk to see if any rooms were available. The staff wouldn't tell us if there were any rooms available , and that we needed to use the Hilton Honors application to look for availability and book the room. I think this was not very good customer service. My wife and I just wanted to get a room, and get some rest. So I went on the app and booked the room. When I turned around the 2 staff at the desk took off, and put a sign up that said they would be back in 15 minutes. So I waited until they got back, and was finally able to get checked in. This is unprofessional to not help a customer that walked in and then see them coming up to the front desk to check in. I expected better out of a Hilton hotel.
  • SL
    Sunny Lynn
    Dec 8, 2025
    5.0
    We stopped here about nine days into our rt 66 roadtrip. Devon kindly checked us in 3 hours early. She also provided us with map of walkable restaurants and points of interest. The room is enormous with a living room/full kitchen (full fridge, dishwasher, cooktop, microwave) and a nice sized bedroom. We've stayed at six or seven places along our trip.This place wins hands down. The Clubhouse next door has a free laundry room and you can play a game of billiards while doing your wash. Great location and great price. The room is immaculate. I haven't seen a cleaner tub. It cost less than the route 66 motel that we stayed in the night before, which was run down and dirty and 1/4 the size. I can't understand why this place isn't rated higher. Did these other reviewers actually stay here or confuse it with another place

Frequently Asked Questions About Hilton Vacation Club Villas de Santa Fe

What are the check-in and check-out times at Hilton Vacation Club Villas de Santa Fe?

Check-in time is at 4:00 PM, and check-out time is at 10:00 AM.

Does Hilton Vacation Club Villas de Santa Fe allow pets?

No, pets including cats and dogs are not allowed at this property.