Business Details
About
HotelDoubleTree
Set six miles from downtown Santa Fe and five miles from Santa Fe Municipal Airport, the DoubleTree by Hilton Hotel Santa Fe is a conveniently located hotel which is beautifully designed to reflect the spirit and culture of Santa Fe. If you are in town for leisure, take a trip to the Museum of International Folk Art or visit the Santa Fe Place Mall for a unique shopping experience.
Upon your arrival, enjoy a deliciously warm DoubleTree chocolate chip cookie, and stay in a spacious guest room at this Santa Fe hotel. Relax with your favorite cable shows in HDTV, or stay connected with WiFi and a large work desk. If you are in town for business, host a conference or reception in the hotel’s 2,419 sq. ft. Bear Wallow room for up to 150 guests, or utilize the 24-hour business center to keep on top of work while away from the office.
Swim in this Santa Fe hotel’s indoor/outdoor swimming pool, or relax in the spa surrounded by a beautiful adobe-style patio. Begin each day at this Santa Fe hotel with a DoubleTree breakfast. Be sure to also enjoy delicious food in Mezcal Lounge, which offers traditional dishes and drinks with a unique southwestern flair.
Location
DoubleTree by Hilton Hotel Santa Fe
4048 Cerrillos Road, Santa Fe, NM
87507, United States
Hours
Reviews
3.9
1,219 reviews
5 stars
541
4 stars
331
3 stars
169
2 stars
74
1 star
104
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Erica and Milton.
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including dirty carpets, bathrooms, and common areas, with some guests expressing significant dissatisfaction.
Outdated Facilities
Several guests noted that the hotel is old and in need of renovations, mentioning issues like outdated rooms, slow elevators, and general maintenance concerns.
Mixed Dining Experience
While some guests enjoyed the breakfast and restaurant service, others criticized the food quality and lack of complimentary breakfast options.
Noise Complaints
Guests frequently reported noise issues, including loud parties, traffic noise, and construction disturbances affecting their stay.
- F5Forza 5-4 days ago5.0Great experience, check in experience was smooth and easy be aware you when making reservations you do have to option in for paid breakfast. The room shown in the pictures are the 1 King bed JR suite with the sofabed couch. If you’re traveling with 1 or 2 people only i’d say getting this suite is a little over kill especially because it’s very roomy but it’s not really necessary space. Every room has a balcony access which was an added plus even tho it was very it still was a great view. The soaps here are crabtree and evelyn and they’re definitely the best soaps i’ve ever used from a hotel. slight negative the hot tub was closed during my stay , the pool was semi warmed for even being 45 degrees outside. In conclusion great stay would recommend you anyone visiting santa fe looking for a good clean and comfortable stay !
- WWW.Dec 29, 20251.0Older hotel, rooms desperately need an update. I selected a room that was obviously non-connecting on the app, but arrived to a connecting room nonetheless. The other main issue I had was being given inaccurate information regarding breakfast buffet pricing by both front desk and breakfast server. When I checked in, I specifically asked about the breakfast buffet and whether a Hilton Honors member would get a slight discount on it. Front desk said yes. Next morning I went to the buffet and asked the server there the same question. She said oh yeah you just use your “points” to pay the $15 per person when the hotel bill finalizes. I said I’m a Hilton Honors member but don’t think I have any so called “points”. She said don’t worry about it you will see the breakfast charge fall off. After breakfast, I went to front desk and asked about the “points”. This time they told me that “points”discount is only for gold and above, not for regular members. I said that wasn’t what was told to me when I checked in, and the server wasn’t being accurate about it either. She said nothing she can do about it. I felt duped and called the hotel the next day to further dispute this. They eventually refunded the charge, but all this left a bad taste in my mouth. If they explained to me accurately and told me upfront when I checked in, I would’ve given this hotel higher rating.
- LTLorainne TafoyaDec 22, 20255.0We were very content with this day. We stayed there for about 5 weeks. Erica and Eileen were great. Oscar, Tammy and the rest of the staff that were attending us were really great. We recommend this place with lots of love for their help and support. Thanks, Arthur and Lorraine
- JIJan IvyDec 22, 20253.0We have stayed here several times and had a good experience. Not so much this time. There was a lot of construction going on so the hallways were dirty. The elevator was being worked on so didn’t work. We had a lot of belongings so we needed a cart to get out but there weren’t any. We saw one being used by the construction crew.
- HSHeidi SavageDec 19, 20255.0Don’t be fooled by the outside . My husband and I were traveling back from our 36 anniversary trip. Oscar is great and gave us a great gift . Was very unexpected and nice . Richard was very nice as well. Our bartender., we didn’t get his name , but he was very nice as well . Would definitely stay again.
Frequently Asked Questions About DoubleTree by Hilton Hotel Santa Fe
What type of accommodations and amenities does DoubleTree by Hilton Hotel Santa Fe offer?
DoubleTree by Hilton Hotel Santa Fe offers 130 rooms with amenities including an indoor and outdoor pool, free fitness center access, three restaurants, a bar, digital guest room keys, free self-parking, concierge services, and a 24-hour front desk.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible to accommodate guests with mobility needs.
Does DoubleTree by Hilton Hotel Santa Fe provide pet accommodations?
No, pets including cats and dogs are not allowed at the hotel.
What dining options are available at the hotel?
The hotel has three restaurants, including Mezcal Lounge which offers traditional dishes with a southwestern flair. A breakfast service is available, and vegan and vegetarian meals are offered.
Are there facilities for business guests?
Yes, the hotel features four meeting rooms including the Bear Wallow room for up to 150 guests, as well as a 24-hour business center to support business needs.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is WiFi available at the hotel?
Yes, WiFi is available in public areas and there are public internet terminals for guests to use.
What nearby hotels are located close to the DoubleTree by Hilton Hotel Santa Fe?
Nearby hotels include Holiday Inn and Tranquilla Inn, which can be options for guests seeking alternative accommodations or additional amenities in the area.
Are there notable dining venues near the hotel?
Yes, nearby dining options include Patina's American Restaurant, La Casa Sena Restaurant serving Latin American and Mexican cuisine, New York Deli Southside, and Baskin-Robbins ice cream shops for dessert.
What nearby shops and services can guests visit around the hotel?
Guests can visit nearby places such as the King Of The Trill gift shop, Dollar Tree discount store, Cricket Wireless and T-Mobile for mobile phone needs, and Serenity Nail Salon and Serenity Nail Spa for beauty services.