Business Details
About
Hotel
Set six miles from downtown Santa Fe and five miles from Santa Fe Municipal Airport, the DoubleTree by Hilton Hotel Santa Fe is a conveniently located hotel which is beautifully designed to reflect the spirit and culture of Santa Fe. If you are in town for leisure, take a trip to the Museum of International Folk Art or visit the Santa Fe Place Mall for a unique shopping experience.
Upon your arrival, enjoy a deliciously warm DoubleTree chocolate chip cookie, and stay in a spacious guest room at this Santa Fe hotel. Relax with your favorite cable shows in HDTV, or stay connected with WiFi and a large work desk. If you are in town for business, host a conference or reception in the hotel’s 2,419 sq. ft. Bear Wallow room for up to 150 guests, or utilize the 24-hour business center to keep on top of work while away from the office.
Swim in this Santa Fe hotel’s indoor/outdoor swimming pool, or relax in the spa surrounded by a beautiful adobe-style patio. Begin each day at this Santa Fe hotel with a DoubleTree breakfast. Be sure to also enjoy delicious food in Mezcal Lounge, which offers traditional dishes and drinks with a unique southwestern flair.
Location
DoubleTree by Hilton Hotel Santa Fe
4048 Cerrillos Road, Santa Fe, NM
87507, United States
Hours
Reviews
3.9
1,209 reviews
5 stars
537
4 stars
328
3 stars
166
2 stars
74
1 star
104
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, stained carpets, and unkempt bathrooms.
Outdated Facilities
Many guests noted that the hotel is old and in need of renovations, with outdated rooms and amenities.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported poor service and unprofessional behavior from management.
Noise Complaints
Several reviews mentioned excessive noise from parties, traffic, and construction, impacting the overall comfort of the stay.
Mixed Dining Experience
Guests had varied experiences with the hotel's dining options, with some enjoying the breakfast while others criticized the quality of food.
- MBMadi Baker4 days ago5.0Came on a school trip as a chaperone, everyone was so kind and accommodating. An extra thank you to Erika, in charge of food service. Our breakfast was incredible every day and she was so kind. And to yohana who cleaned our rooms! As well as all front desk/management staff.
- JPJosh PowellNov 15, 20255.0Great location downtown, by far some of the friendliest staff on this site and great accommodations. Ernesto is incredibly outgoing and accomodating, as well as davids humor to to evening! Linda provides excellent service with a smile during the daytime checkin hours. Pool is heated and it is indoor/outdoor so you get the best of both worlds. They are currently under renovations, however that gives you a better chance at getting a balcony view for less 😁
- BBB BNov 12, 20254.0The hotel could use a little refresh. But the bed and pillows were comfortable and the sheets were cotton. The elevator is slow. Stayed on the 3rd floor overlooking the storage facility. The pool was open but the hot tub was down for maintenance. It would be nice if the app listed that. Price was lower as it did not provide breakfast but had a restaurant attached. It was $10 per plate. We were only silver status at the time so we did not receive a food credit. Ordering hot cook to order breakfast was a very nice change to the precooked scramble and sausages at the Hamptons.
- CCChrisNov 4, 20251.0Dated and dirty. This hotel is not kept up from a maintenance standpoint and whatever you do, don't look at the curtains. This location's brand standards are very low and not to Hilton standards.
- DLDrew LambertOct 26, 20252.0Had a room on the second floor and if you stay here you better hope the hotel doesn’t book a party for the two nights you stay there so you can just have your floor shaking from the bass. All the front desk will say is they will ask them to turn it down even though their own posted quiet hours are 10pm they booked the party till midnight. Zero manager oversight and zero resolution to our issue.
Frequently Asked Questions About DoubleTree by Hilton Hotel Santa Fe
What type of accommodations and amenities does DoubleTree by Hilton Hotel Santa Fe offer?
DoubleTree by Hilton Hotel Santa Fe offers 130 rooms with amenities including an indoor and outdoor pool, free fitness center access, three restaurants, a bar, digital guest room keys, free self-parking, concierge services, and a 24-hour front desk.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible to accommodate guests with mobility needs.
Does DoubleTree by Hilton Hotel Santa Fe provide pet accommodations?
No, pets including cats and dogs are not allowed at the hotel.
What dining options are available at the hotel?
The hotel has three restaurants, including Mezcal Lounge which offers traditional dishes with a southwestern flair. A breakfast service is available, and vegan and vegetarian meals are offered.
Are there facilities for business guests?
Yes, the hotel features four meeting rooms including the Bear Wallow room for up to 150 guests, as well as a 24-hour business center to support business needs.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is WiFi available at the hotel?
Yes, WiFi is available in public areas and there are public internet terminals for guests to use.
What nearby hotels are located close to the DoubleTree by Hilton Hotel Santa Fe?
Nearby hotels include Holiday Inn and Tranquilla Inn, which can be options for guests seeking alternative accommodations or additional amenities in the area.
Are there notable dining venues near the hotel?
Yes, nearby dining options include Patina's American Restaurant, La Casa Sena Restaurant serving Latin American and Mexican cuisine, New York Deli Southside, and Baskin-Robbins ice cream shops for dessert.
What nearby shops and services can guests visit around the hotel?
Guests can visit nearby places such as the King Of The Trill gift shop, Dollar Tree discount store, Cricket Wireless and T-Mobile for mobile phone needs, and Serenity Nail Salon and Serenity Nail Spa for beauty services.