Business Details
About
Hotel
Located near the Texas/New Mexico border, the city of Hobbs, New Mexico, offers visitors a huge variety of activities and adventures. The Hilton Garden Inn Hobbs hotel’s ideal location makes it easy to experience the area’s breathtaking scenery, explore internationally recognized natural beauty spots, and learn about the rich cultural history of Southwestern New Mexico. Enjoy everything that Hobbs, NM has to offer, including hiking, golfing, shopping, sports, museums and live performances. Our welcoming Hobbs, NM hotel also offers easy access to the University of the Southwest and New Mexico Junior College.
Ideal for corporate events, celebrations and weddings for up to 150 people, this Hobbs, NM hotel has a complimentary 24-hour business center and a grand ballroom that can be divided into three separate rooms. Our professional staff will make sure your event runs smoothly. Swim in the sparkling indoor pool, or de-stress in the whirlpool tub. Energize with the latest exercise equipment in the complimentary fitness center. Settle into one of our guest rooms or suites, equipped with complimentary WiFi, a mini-fridge, a microwave and a desk with ergonomic chair. Unwind with a drink in the bar, and enjoy American classics in The Garden Grille.
Location
Hours
Reviews
4.2
472 reviews
5 stars
275
4 stars
105
3 stars
39
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with bugs, including ants and other insects in rooms and common areas.
Customer Service
Several customers reported poor customer service, including dismissive attitudes from staff and unresolved issues.
Room Quality
Guests experienced issues with room assignments, cleanliness, and maintenance, including malfunctioning TVs and uncomfortable beds.
Parking Problems
Guests faced difficulties with parking availability during events, leading to towing incidents without prior notice.
Dining Experience
The restaurant received mixed reviews, with some praising the food while others criticized the breakfast service and lack of options.
- BBBNov 16, 20251.0I don’t normally give one star reviews but… By far the worst hilton I have ever stayed at, it is only 10 years old and deteriorating like a 50-year-old building. You can tell why, because the staff does not care about anything. From checking into the wrong room for me and charging me incorrectly. To the breakfast staff lady having zero customer service (best way to put it).. every employee here that I have come in contact with has been terrible. There must be ZERO management in the building, at least that is the only thing I can think of. If you look through reviews then you can clearly see a CLEAR up spike in one star reviews within the past six months. Trust me you just shouldn’t stay here. You can clearly see this place is on a downward slope. Update- they charge the $60 hold for no reason too.. so just know you will pay an extra $60 on top booking if you stay here. Its a real shame. I honestly don't even know how this place is able to have hilton name on the door.
- HSharry slatenNov 13, 20253.0Great bar for eating or a few drinks. Breakfast nothing is comp, everything is charged.
- JMJames MartinezNov 10, 20255.0Service is good, food is not bad at all.
- MWM WOct 12, 20253.0We booked a room tonight and there was an event going on, so there was no parking for actual paid guest. We had to leave our car at the front while we unloaded and waited for the event in which was supposed to end in an hour. We unloaded our car and within 20 minutes of us unloading our car and getting everything back up to the room, a tow truck greeted us to try to take our car. I have never experienced that in a hotel. The tow truck driver wasn't even a legitimate tow truck driver, but a privately hired truck with a trailer. The receptionist never notified us on a parking situation. The curves and other areas of parking around the parking lot was not marked with no parking or colored curb markings whatsoever. I witnessed two cars get towed in areas with no 'no parking' signs and will post a picture of a truck getting towed by said private truck and trailer company in an area that is not marked no parking much less towing enforced.
- JPJeannie PrimeauxOct 8, 20251.0Do not recommend. Upon reading others reviews ants have been an issue here and were ignored by other guest as well! Very disappointed with this hotel. Arrived on a Monday only to wake up to ants in our bed and all over the end table. Alerted the front desk and was told maintenance would be by to spray or fix it. 3 days in no one came or tried to fix it. We couldn't leave because every hilton in hobbs was sold out. So you know the prices were also high due to being sold out. Extremely disappointed they didn't take this seriously and hoping I'm not dealing with ants In my luggage on my trip home.
Frequently Asked Questions About Hilton Garden Inn Hobbs
What are the check-in and check-out times at Hilton Garden Inn Hobbs?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Hilton Garden Inn Hobbs pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free WiFi for guests?
Yes, Hilton Garden Inn Hobbs provides free WiFi available in public areas and public internet terminals.
Are there any fitness and wellness facilities available at the hotel?
Yes, the hotel offers a complimentary fitness center with equipment like treadmills, ellipticals, and free weights, as well as two indoor pools and a hot tub.
Does Hilton Garden Inn Hobbs provide parking facilities?
Yes, self-parking is available for free at the hotel.
Is Hilton Garden Inn Hobbs accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible overall.
What dining options are available inside the hotel?
The hotel has one restaurant called The Garden Grille serving American classics and a bar where guests can enjoy drinks.
Are there nearby hotels to Hilton Garden Inn Hobbs for alternative accommodations?
Yes, nearby hotels include Comfort Suites, Sleep Inn & Suites, Mainstay Suites, Brentwood Inn and Suites, WoodSpring Suites Hobbs, Hampton Inn & Suites Hobbs, and Comfort Inn.
What local dining options are close to Hilton Garden Inn Hobbs?
Nearby dining options include Los Trompitos Food Truck, Iron Skillet Cafe, Babe's Sports Page Bar and Grill, Chaney's Patio Bar & Grill, Texas Roadhouse, and Laredo Taco Company, offering a variety of American, Mexican, and casual cuisines.
Are there recreational or outdoor activities near Hilton Garden Inn Hobbs?
Yes, guests can visit Green Meadow Lake, a park and lake landmark, and the Center Of Recreational Excellence (CORE) which offers swimming and sports facilities nearby.