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About
HotelHilton
Situated just off of I-40, Hilton Garden Inn Gallup is just a short distance from lots of hiking paths, shops and restaurants. Gallup Municipal Airport is just 10 minutes’ away by car, and complimentary onsite parking is available for your convenience. Corporate guests will appreciate our close proximity to many local businesses. Visit attractions including the Gallup Cultural Center, Fox Run Golf Course, the Navajo Nation Museum and the Wild Spirit Wolf Sanctuary: all easily accessible from our welcoming hotel in Gallup, New Mexico.
Settle into an inviting guest room, featuring complimentary WiFi, an HDTV, a microwave and a refrigerator. Relax on the plush bed, complete with hypoallergenic pillows, and work comfortably at the ergonomic desk. Upgrade to one of our suites for more space and a hot tub.
Stay connected in the complimentary 24-hour business center. Plan a conference or training event at this Gallup, NM hotel with over 3,000 sq. ft. event space, including a modern boardroom. Our friendly, professional staff, catering services and contemporary A/V technology will ensure that your function is a success.
Work out with the latest equipment in the complimentary fitness center, or swim in the heated indoor pool. After a busy day, relax on the sunny outdoor patio. Stock up on snacks and sundries in the 24-hour Pavilion Pantry®. Unwind with a beer or a glass of wine, and enjoy tasty American cuisine in the relaxed Garden Grille & Bar, or dine in the comfort of your guest room with evening room service.
Location
Hours
Reviews
4.2
1,188 reviews
5 stars
698
4 stars
262
3 stars
97
2 stars
48
1 star
83
What are people saying?
AI-generated from recent customer reviews
Safety Concerns
Multiple reviews highlighted safety issues, including police presence and reports of theft in the parking lot.
Cleanliness
While many guests praised the cleanliness of the rooms, there were notable complaints about dirty bathrooms and unclean linens.
Staff Performance
The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported rude or unprofessional behavior.
Breakfast Issues
Several customers expressed dissatisfaction with the breakfast options, citing high prices and poor quality.
Value for Money
Many guests felt the hotel was overpriced for the amenities and services provided, particularly regarding the lack of complimentary breakfast.
- JDJessica Dutill2 days ago5.0Rooms were clean, service was amazing. They have a resturant so youre able to order food.
- PVPedro VillagranaJan 3, 20265.0I was having a vehicle emergency on my trip. I checked in at 2 in the morning. Daniel was great and was willing to help with anything to help us get a good night's rest and get back on the road. Thanks
- APA PersonJan 3, 20261.0We are gold members and didn't receive the welcome bag. This was the first time at a Garden Inn and didn't feel welcome. When we checked out, I informed the front desk about not receiving the welcome bag and we were only offered extra points. They don't offer free breakfast and the price is like Embassy Suites. The room didn't have a seating area like the Embassy. It also didn't have a faucet for drinks. The sheets had a slight stain and not big enough. We could hear the train.
- KKKadin KaiserDec 31, 20254.0Overall I had a great stay at this hotel. The atmosphere was lovely, the room was nice, and the cooked to order breakfast was a huge perk! The mattress was decent and the room was clean. My only complaints are that I had to wait 5 minutes for someone to show up at the check-in counter, the bathroom and dining area could've been cleaner, and the shower water pressure was way too high. Other than that, this was one of the best hotels I've stayed at!
- AJAmber JohnsonDec 22, 20251.0Checked in and checked out within minutes due to an active safety issue on the property. At check-in, the front desk employee was on the phone with authorities and referenced, within my hearing, an individual described by staff as a “walker” attempting to break into a vehicle in the parking lot. No explanation or safety disclosure was provided to me at the time. Within minutes of check-in, I observed police and security arriving on the property. I immediately returned to the front desk, explained that police were on site and that I did not feel comfortable staying, and checked out. We did not occupy the room. Despite leaving almost immediately for safety reasons, I was later billed and told the property claimed no reason was given for my departure, which is not accurate. As a result, we continued driving nearly three additional hours late at night to stay at another Hilton property that met basic safety expectations. I’ve stayed with Hilton for many years. This experience fell well below what I expect in terms of transparency, guest communication, and handling of safety-related issues.
Frequently Asked Questions About Hilton Garden Inn Gallup
What are the check-in and check-out times at Hilton Garden Inn Gallup?
Check-in is from 3:00 PM and check-out is until 12:00 PM.
Does Hilton Garden Inn Gallup offer free WiFi to guests?
Yes, complimentary WiFi is available throughout public areas of the hotel.
Is the Hilton Garden Inn Gallup pet-friendly?
Yes, both cats and dogs are welcome to stay at the hotel.
Are there food options available at the hotel?
Yes, the hotel has one restaurant called Garden Grille & Bar, offering American cuisine and room service is also available.
What accessibility features does Hilton Garden Inn Gallup provide?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are there fitness and leisure facilities available at the hotel?
Yes, guests can enjoy a complimentary fitness center, a heated indoor pool, and a hot tub during their stay.
Is parking available for guests at Hilton Garden Inn Gallup, and is there a fee?
Complimentary self-parking is available free of charge for hotel guests.
What nearby dining options can guests visit near Hilton Garden Inn Gallup?
Guests can visit nearby restaurants such as Applebee's Grill + Bar, Carl's Jr., Cracker Barrel Old Country Store, and McDonald's for a variety of dining experiences.
What nearby stores and services are close to Hilton Garden Inn Gallup?
Shoppers can visit The Home Depot, Walmart Gallup, Walmart Auto Care Centers, and use services like Minute Key locksmith and Redbox rental kiosks conveniently located nearby.
Are there attractions or cultural sites near Hilton Garden Inn Gallup that guests might want to explore?
Yes, guests can explore local attractions such as the Gallup Cultural Center, Navajo Nation Museum, Fox Run Golf Course, and the Wild Spirit Wolf Sanctuary, all within easy reach of the hotel.