Hampton Inn & Suites Gallup

3.8
816 reviews
Get DirectionsCallWebsite

Business Details

1460 W. Maloney Avenue, Gallup, NM
87301, United States
(505) 726-0900
https://www.hilton.com/en/hotels/guphshx-hampton-suites-gallup/
GoogleFacebook

About

HotelHampton Inn
The Hampton Inn and Suites Gallup, NM offers three distinct suite options to meet your lodging needs.

Location

Hampton Inn & Suites Gallup
1460 W. Maloney Avenue, Gallup, NM
87301, United States

Hours

Reviews

3.8
816 reviews
5 stars
385
4 stars
187
3 stars
83
2 stars
52
1 star
109

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude and unprofessional behavior from front desk personnel.

Renovation Issues

Many reviews highlighted ongoing renovations that resulted in closed amenities, poor room conditions, and overall dissatisfaction with the hotel's state.

Cleanliness Concerns

Several guests reported cleanliness issues in their rooms, including dirty bathrooms and unkempt common areas.

Safety and Security

Guests expressed concerns about the safety of the hotel location, with reports of suspicious activity in the parking lot and inadequate security measures.

Value for Money

Numerous reviews indicated that the hotel charged full prices despite lacking basic amenities and being in poor condition, leading to a perception of poor value.
  • RR
    Romey Robinson
    6 days ago
    4.0
    I especially liked that breakfast had cut melons
  • JM
    Jeff Mallo
    Jan 4, 2026
    4.0
    When the renovations are done it will be very nice.
  • KB
    kevin bolden
    Jan 3, 2026
    5.0
    My bathtub wasn't the greatest but overall a nice place to stay.
  • KA
    Kinsey Artfitch
    Dec 27, 2025
    1.0
    Horrible Hampton. Been a Hilton member for years- this was a bad stay. The staff are rude, breakfast was horrible and the place was filthy. Staff could not care less about you. Clearly just collecting a paycheck. Sad.
  • KM
    Kyle Mayer
    Dec 8, 2025
    1.0
    I've been a Hilton Honors member for over a decade and stayed at dozens of Hampton Inn locations around the country and have never had a unpleasant experience with a staff member until today. Upon trying to check in, there was confusion over whether it had been paid for already and it had not been. So, I tried to pay over the phone with the same card I made the reservation with and they would not allow. I tried to have my employee pay with his company credit card (same company card that I had on my account) and she wouldn't honor my Hilton membership level or give me the points. It just got worse from there including rudeness, arrogance and basically kicking my employee out saying "we don't want your business!" I was shocked! So, if I were you, I'd stay at any of the other hotels right around this area and avoid this one like the plague. Oh, also, we asked for a manager and she said she was the manager.
Read more reviews on Google

Frequently Asked Questions About Hampton Inn & Suites Gallup

What types of suite options are available at Hampton Inn & Suites Gallup?

The hotel offers three distinct suite options to meet your lodging needs.

Does Hampton Inn & Suites Gallup offer free breakfast?

Yes, the hotel provides buffet breakfast available for free.