Business Details
About
HotelExtended Stay Hotel
Just off I-25, we are near several business parks, a shopping mall, and Cliff's Amusement Park. Downtown is just 6 miles away, and the airport is less than 10 miles from us. Explore the natural beauty of New Mexico at Petroglyph National Monument or Sandia Crest, each within an hour's drive.
Location
Tru by Hilton Albuquerque North I-25
4949 Jefferson Street Northeast, Albuquerque, NM
87109, United States
Hours
Reviews
3.8
593 reviews
5 stars
297
4 stars
109
3 stars
65
2 stars
45
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff being praised for their friendliness while others were reported as rude and unhelpful.
Cleanliness
Overall cleanliness was appreciated, but some guests reported issues with dirty rooms and strong chemical smells.
Room Quality
Rooms were described as modern and comfortable, but many guests noted issues with size, maintenance, and amenities like missing microwaves.
Breakfast Experience
Breakfast received mixed feedback; while some enjoyed it, others found it lacking in variety and quality.
Location
The hotel is conveniently located near the freeway, but some guests felt the area was sketchy and had safety concerns.
- PLPatty LangfordNov 17, 20252.0Convenient off I 25, clean rooms. But unfriendly staff.
- TSTiffany ScottNov 15, 20251.0The smell in the lobby was deadly. The elevator smelled like mildew. The room had the worst smell. We told the front desk clerk and she said she would tell housekeeping. It took forever for the air to come on. We left and checked in with a Marriot property. This is the first time ever being disappointed with a Tru property. And the gas station was in walking distance. We found some air freshener to get us through the night. But if mold and mildew is a problem it will only get worse
- LWLamont WilliamsNov 1, 20252.0Didn't receive house keeping service for 4 day. I spoke to GM. Hopefully action will be taking on some kind of discount.
- JJjelstun101Oct 26, 20251.0Not the best experience in the first 20 minutes. Parked and when walking inside the employee made eye contact with me walking in my mother with mobility issues and immediately ran away from the front desk which I thought was strange. Why would you walk away knowing someone is about to check in? Sitting on the desk was a note that said at lunch 30 minutes so I attempted to get the digital key from the app. When I arrived at the room the key didn’t work so since we had another room we went to find the other room to try the key because my mother really needed to get off her feet. That room digital key worked but it wasn’t the room intended for my mother but what else could I do? After taking my mother with mobility issues up to the 2nd floor I noticed the same employee was going in and out of a room with some other people and it was business it was something personal. I went back downstairs and waiting until I noticed the employee returned and asked for my key. The employee told me the digital key never works. So glad my handicap mother is on the 2nd floor and I’m on the first.
- CDChad DonaldsonOct 21, 20254.0Amazing Location Right Off Of The Freeway Off Jefferson Street,Customer Service Was Absolutely Amazing Had Issues With My TV Upon Check-In Of My 5 Day Stay And Maintenance Was There In Less Then 15 Minutes To Fix It And Didnt Have An Issue The Rest Of My Stay With It, The Rooms Themselves Are Great But A Few Things Within The Room Could Definitely Be Replaced Especially The Blinds As They Had Black Stains And Also Were A Total Pain To Open & Close Everytime, Rooms Were Super Clean And Were Cleaned Every Other Day
Frequently Asked Questions About Tru by Hilton Albuquerque North I-25
What time is check-in and check-out at Tru by Hilton Albuquerque North I-25?
Check-in time is 3:00 PM, and check-out time is 12:00 PM.
Does Tru by Hilton Albuquerque North I-25 offer free breakfast?
Yes, the hotel offers free breakfast for guests.
Is Tru by Hilton Albuquerque North I-25 pet-friendly?
Yes, cats and dogs are welcome at the hotel.
Are there accessible facilities available at Tru by Hilton Albuquerque North I-25?
Yes, the hotel has accessible parking, accessible elevators, and an accessible pool.
Does Tru by Hilton Albuquerque North I-25 offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
Is parking available at the hotel and is there a fee?
Yes, self-parking is available for free at the hotel.
Does Tru by Hilton Albuquerque North I-25 have a fitness center?
Yes, a fitness center is available to guests for free.
Are there any family-friendly or kid activities offered at the hotel?
Yes, the hotel is kid-friendly and offers kid activities and a game room.
What nearby restaurants can guests visit around Tru by Hilton Albuquerque North I-25?
Nearby restaurants include Claim Jumper (American), El Molcajeton (Mexican and seafood), Le Peep (breakfast and brunch), Outback Steakhouse (steakhouse), Landry’s Seafood House, and Tacos la Piramide (Mexican).
What are some entertainment or leisure spots close to Tru by Hilton Albuquerque North I-25?
Guests can enjoy Fantasy World, an adult entertainment and dance club nearby, and explore Cliff's Amusement Park close to the hotel.
How can guests get to Tru by Hilton Albuquerque North I-25 from the airport?
The hotel is less than 10 miles from the airport, but it does not offer airport shuttle or airport transfer services.
Are there any shopping or business parks near Tru by Hilton Albuquerque North I-25?
Yes, the hotel is near several business parks and a shopping mall, making it convenient for business and shopping needs.
What are some natural attractions to visit near Tru by Hilton Albuquerque North I-25?
Visitors can explore Petroglyph National Monument and Sandia Crest, both within an hour's drive from the hotel.