Business Details
About
HotelExtended Stay HotelHomewood Suites
Daily Mandatory Charge includes: Albuquerque Tourism Marketing District Fee. A half-mile walk from the Albuquerque Convention Center, our downtown hotel is located along U.S. Route-66. Were a 20-minute drive from Balloon Fiesta Park and the Sandia Peak Tramway. ABQ BioPark, The University of New Mexico, and Expo New Mexico are all within five miles. Enjoy the view from our rooftop restaurant and bar.
Location
Homewood Suites by Hilton Albuquerque Downtown
222 Central Ave SE, Albuquerque, NM
87102, United States
Hours
Reviews
4.2
147 reviews
5 stars
98
4 stars
14
3 stars
12
2 stars
9
1 star
14
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the cleanliness of the rooms and hotel facilities.
Staff Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about rude management and inconsistent service.
Noise Issues
Several guests reported significant noise from the busy street outside, impacting their sleep quality.
Location Concerns
The hotel is in a central location, but many guests expressed concerns about safety due to the surrounding area and presence of homeless individuals.
Parking Challenges
Guests frequently mentioned difficulties with parking, including tight spaces and limited availability.
- AGAnn Garrison2 days ago2.0Great room, but the service and safety were very disappointing. We picked this place because it was recommended for families. To be fair, the room itself was huge and we really liked the space. However, we had some issues during our stay. First, the noise level was a problem. The windows don't seem to block much sound, so we could clearly hear the cars outside and it was very noisy throughout our stay. The service was also frustrating. We checked in and found a broken light, so we called the front desk. They said someone would be there in 10 minutes. 30 minutes later, nobody had shown up. We called again and said they could come in while we were out, but we were actually so tired that we ended up just staying in for the night. Even though we were right there, no one ever showed up. We asked again for the next day, and still—nothing. We spent both nights with a broken light. Also, the area is kinda sketchy. I wouldn’t suggest walking around the area around the hotel at all, even during the day. We felt pretty uncomfortable. To make it worse, on our second night, my husband saw a man in the lobby with no shirt and shoes—he was bleeding and there was blood all over the floor. I’m just glad my kid didn’t see that. If you’re traveling with family, I’d suggest looking elsewhere. It really didn't feel like a safe or family-friendly environment.
- CGChristine GaeckleDec 31, 20252.0The noise of cars outside is unbelievable on top of that we have kids running around in the room above us. Rooms are nice as well as staff. Unfortunately I would not recommend staying here.
- PPpatricia paparoneOct 29, 20255.0Room was clean and comfortable. Great location in Albuquerque to get to and from Old Town and International Balloon Festival. Staff was very nice and helpful. Complimentary breakfast had many choices. Highly recommend staying here.
- FLFJ LwanOct 26, 20252.0The hotel is at a busy intersection. It is very noisy and felt there is no window and slept outside. The cars and motorcycles dive through on the street not only all day but also all night! At 2:00am you hear a car with very loud music waited at the intersection for green light. It is NO way you can have good sleep!
- MHMatt HarveyOct 15, 20255.0Everything was nice. Rooms were clean. Although it's adjacent to a rough area it was very safe and secure, to include parking.
Frequently Asked Questions About Homewood Suites by Hilton Albuquerque Downtown
What are the check-in and check-out times at Homewood Suites by Hilton Albuquerque Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast included with a stay at the hotel?
Yes, free breakfast is available for all guests.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Homewood Suites by Hilton Albuquerque Downtown?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at the hotel, and is it free?
Yes, self-parking is available and free of charge for guests.
What accessibility features does the hotel offer?
The hotel features accessible parking, an accessible elevator, and is mobility accessible.
Are there fitness facilities available at the hotel?
Yes, a fitness center is available free of charge for guests.
What sustainable or eco-friendly practices does the hotel follow?
The hotel holds eco-certifications including ISO14001, ISO50001, and Hilton LightStay, offers eco-friendly toiletries, practices food waste reduction, and uses compostable food containers and cutlery.
How can guests book a stay at Homewood Suites by Hilton Albuquerque Downtown through an app?
Guests can book their stay using the Hilton Honors app available on the Apple App Store with quick links provided to the hotel's booking page.
What nearby locations can guests visit when staying at Homewood Suites by Hilton Albuquerque Downtown?
Guests can visit nearby places such as Union Station, ABQ BioPark, Albuquerque Convention Center, and The Press Room coffee shop. These spots offer convenient transit options, dining, and local attractions to explore before or after your stay.
Is there an airport shuttle service available for guests?
Yes, the hotel provides an airport shuttle service for guest convenience.
Where can guests go for a coffee nearby the hotel?
Guests can enjoy coffee at nearby shops such as The Press Room and Suenos Coffee Co., both within walking distance of the hotel.