Business Details
About
HotelExtended Stay HotelHome2 Suites
Daily Mandatory Charge includes: Albuquerque Tourism Marketing District Assessment
Welcome to Home2 Suites by Hilton Albuquerque/Downtown-University. A modern, all-suite hotel, we are just five miles from downtown Albuquerque and within walking distance to the University of New Mexico. Take advantage of our close proximity to fantastic retail, dining and entertainment options. Albuquerque International Airport is just six miles away and guests can enjoy convenient access to I-25 and I-40 from our pet-friendly Albuquerque, NM, hotel. Experience a world of vibrant colors at the Balloon Fiesta Park or learn about the geological history of the American Southwest at the New Mexico Museum of Natural History and Science. Ride high above deep canyons and magnificent terrain on the Sandia Peak Tramway.
Unwind in a flexible studio or one-bedroom suite. The unique “Working Wall” – that’s the kitchen, work area and storage – lets you design your own space. Enjoy amenities including free WiFi, an iHome docking station, a 42-inch LCD TV, a microwave and a refrigerator. Don’t leave your furry friend at home while you vacation – this Home2™ hotel in Albuquerque is your pet's home too. Stock up on snacks and sundries at the 24-hour Home2 MKT®, or have groceries delivered direct to your suite for free.
Make the most of your leisure time at this extended-stay hotel in Albuquerque, NM. Choose from a variety of games in our entertainment room, swim in the indoor pool or work out in the fitness center. Surf the web in the free 24-hour business center and organize a small conference or interview session in the boardroom.
Location
Home2 Suites by Hilton Albuquerque/Downtown-University
1660 University Blvd NE, Albuquerque, NM
87102, United States
Hours
Reviews
4.3
1,507 reviews
5 stars
937
4 stars
314
3 stars
108
2 stars
38
1 star
110
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms, several reported issues with dirty rooms and unclean facilities, including hair and other debris.
Staff Service
Customer service experiences varied widely; some guests highlighted friendly and helpful staff, while others reported rude and unprofessional behavior from front desk personnel.
Room Quality
Guests appreciated the spaciousness and amenities of the rooms, but there were complaints about maintenance issues, such as squeaky beds and malfunctioning appliances.
Breakfast Experience
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and options.
Value for Money
Opinions on pricing were divided; some felt the hotel was a good value for the amenities provided, while others considered it overpriced given the quality of service and cleanliness.
- PMPamela Moretti3 days ago5.0Nice hotel, great staff. I enjoyed my stay!
- RPRachel ParmeterDec 24, 20255.0The hotel was absolutely sparkling clean and smelled incredibly fresh. Our room was immaculate and spacious—I truly can’t say enough good things about this place. From now on, we’ll only stay at Home2 Suites whenever we travel. Every staff member was beyond friendly and helpful. Demaris went above and beyond by bringing us dryer sheets from her own car when the hotel was sold out, which meant so much to us. Mark at the front desk during breakfast was also incredibly kind and welcoming. This hotel is a solid 10/10. I honestly don’t have a single negative thing to say. If I had to nitpick, the water wasn’t quite as hot as I prefer—but the water pressure was amazing, so it’s hardly a complaint when everything else was perfect!
- DBDonna BurnsDec 19, 20254.0We enjoyed our stay at Home2. The staff was very nice. Our room was roomy & clean. The sliding bathroom door drugged. The bed squeaked on the sitting area side. The breakfast was good except for the spicy chicken.
- JVJeanne Valdez-CogmanDec 9, 20254.0Very spacious, clean and the breakfast had a wide selection
- NCNigel CarterNov 25, 20251.0Just spoke with 2 rude ladies at the front desk about a package through chargeback I understand there might’ve been 3 packages there but after almost 2 months and not receiving my package I was just trying to see when the package was picked up or shipped that’s it that’s all , I was falsely accused of harrasing when I was hung up in the face multiple times because she was “ busy “ , the first call she got my name then hung up , busy doesn’t constitute being rude her customer service is terrible especially to “ valued customers “ my company spends a lot of money throughout the year booking this hotel and this is the thanks we get . And then to tell me that I don’t know my name because it might’ve been under my first or middle name and making fun of my names ? What is that ? “ I don’t have time for you to be guessing names “ like what type of customer service is that , if you don’t wanna do your job it’s other people out here in need of a job . Even after being hung up and being rude I still remained calm , it’s not her money spent on a package , this is damn terrible .
Frequently Asked Questions About Home2 Suites by Hilton Albuquerque/Downtown-University
What are the check-in and check-out times at Home2 Suites by Hilton Albuquerque/Downtown-University?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free WiFi to guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Home2 Suites by Hilton Albuquerque/Downtown-University?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Is breakfast included during the stay at this hotel?
Yes, breakfast is available for free to guests.
What accessibility features are available at the hotel?
The hotel provides accessible parking and accessible elevators to accommodate guests with mobility needs.
What amenities does the hotel offer for fitness and recreation?
Guests can use the free fitness center and indoor pool available on the premises.
Is parking available at the hotel?
Yes, self-parking is available for free to guests.
Are there meeting or conference facilities at the hotel?
Yes, the hotel has 2 meeting rooms and a 24-hour business center suitable for small conferences or meetings.
How can guests access Nearby Attractions like the University of New Mexico or Balloon Fiesta Park?
The hotel is within walking distance to the University of New Mexico and just 5 miles from downtown Albuquerque. Guests can easily visit Balloon Fiesta Park to experience the Albuquerque International Balloon Fiesta event.
What nearby medical and community services are accessible from the hotel?
Nearby are the UNM Health Sciences Center, South Central AIDS Education and Training Center, and Albuquerque Center for Rheumatology, which offer various health and community services to guests and locals.
Are there convenient local spots for dining or shopping near the hotel?
Guests can visit the nearby Boba Tea Company for bubble tea or stock up on essentials at the hotel's 24-hour Home2 MKT convenience store.