Home2 Suites by Hilton Albuquerque Airport

4.4
164 reviews

About

HotelExtended Stay HotelHome2 Suites
Daily Mandatory Charge includes: Abuquerque Tourism Marketing Benefit Fee. Were less than 10 minutes from the University of New Mexico, Albuquerque International Sunport, Kirtland Park, and Siesta Hills Shopping Center. The Albuquerque Convention Center, Rio Grande River Trail, and Balloon Fiesta Park are within five miles. Enjoy views of the mountains, an indoor heated pool, and complimentary shuttle services.

Location

Home2 Suites by Hilton Albuquerque Airport
3021 University Blvd SE, Albuquerque, NM
87106, United States

Hours

Reviews

4.4
164 reviews
5 stars
117
4 stars
21
3 stars
10
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendly and helpful staff, there were notable complaints about specific front desk personnel and management, indicating inconsistency in service quality.

Cleanliness

Overall, guests appreciated the cleanliness of the hotel and rooms, but there were several reports of dirty rooms and unclean facilities, suggesting a need for improved housekeeping.

Location and Amenities

The hotel is well-located near the airport with convenient amenities, but some guests expressed dissatisfaction with parking fees and limited breakfast options.

Room Quality

Guests generally found the rooms spacious and comfortable, although some reported issues with room cleanliness and maintenance.

Customer Service Issues

Several reviews highlighted significant customer service issues, particularly regarding communication and resolution of problems, leading to frustration among guests.
  • CO
    Chris Olsen
    2 days ago
    5.0
    I almost hate to write this review because I don't want everyone to start staying at this property, but the Home2 at ABQ airport is really a great place to stay for that early morning flight, when you get in on a late flight or just anytime you need to stay on the South side of Albuquerque. The staff are always super friendly and helpful. The rooms have always been very clean and nicely appointed with everything you'd need. The beds are comfy, the rooms are quiet and the breakfast is just what you need for a quick eat and go. Overall, the other Hilton properties near the airport have gone way downhill and I frankly refuse to stay at any of them. However, the owners of the Home2 have maintained a high standard and regularly perform repairs as needed to keep the property nice. They were replacing/repairing tiles in the lobby the last time I stayed there as an example. When I've stayed at the HGI in the past (just around the corner) the same damaged walls/flooring and other problems were continuously there to greet me as I checked in. Thanks to Total Management Systems for keeping this hotel such a nice option for staying near the airport.
  • NS
    nick sisneros
    6 days ago
    3.0
    I don't like this hotel. From the moment I walked in I could tell I wasn't going to have a good time here with my family, who stayed to visit. The room had a kitchen but the stove is mediocre. The microwave didn't work properly. We got a new room and when we tried to watch a movie that we purchased on the YouTube app the TV said it didn't support the video file format. What a waste! I can't believe my family paid over 1,200 dollars for 3 days and the breakfast came in a large vacuum sealed package. Everything they offered food wise tasted tacky. All of that money and can't hire anything more than chef boyardee? No thanks. Not worth the money for "style." The staff here look annoyed and dim witted.
  • TB
    Toni b
    Dec 15, 2025
    3.0
    I didn't receive the room I originally book. I came to check in at 3pm and was told I needed to wait a little longer to check in instead of telling me than my room wasn't available. The lady at the front desk that wore glasses was no help and didn't really care to help. I had to call the front desk phone to get her to come to the front desk after standing there for 15 mins. to check in. Also they should cover up customer information if the morning front desk lady going to leave the desk unoccupied I could literally see customer names and who needed a credit card on file. But the lady in the evening was very helpful when I came back to check in and offered a discount because I didn't receive the room I originally book. But when it came to checkout the same morning front desk lady was there and my wife notice I didn't receive the discount so she ask about it and her reply was she didn't know anything about it. So my wife asked her you knew that we didn't receive and she replied yes she see we didn't so instead of calling her manager and asking about it. But overall it was a great hotel and clean and good breakfast. Besides the one morning front desk lady with glasses the rest of the staff was great.
  • JC
    J C
    Dec 4, 2025
    5.0
    Very clean and spacious. Close to the airport with free breakfast. Have free shuttle to the airport.
  • TS
    Todd Simon
    Nov 21, 2025
    5.0
    Wasn't expecting to pay for parking ($8\night) and all the parking spots are quite small, but the rooms are spacious, well stocked, and I appreciate the kitchenette.

Frequently Asked Questions About Home2 Suites by Hilton Albuquerque Airport

What are the check-in and check-out times at Home2 Suites by Hilton Albuquerque Airport?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included at Home2 Suites by Hilton Albuquerque Airport?

Yes, complimentary breakfast is available for all guests.