Business Details
About
HotelExtended Stay Hotel
Daily Mandatory Charge includes: Abuquerque Tourism Marketing Benefit Fee. Were less than 10 minutes from the University of New Mexico, Albuquerque International Sunport, Kirtland Park, and Siesta Hills Shopping Center. The Albuquerque Convention Center, Rio Grande River Trail, and Balloon Fiesta Park are within five miles. Enjoy views of the mountains, an indoor heated pool, and complimentary shuttle services.
Location
Home2 Suites by Hilton Albuquerque Airport
3021 University Blvd SE, Albuquerque, NM
87106, United States
Reviews
4.4
159 reviews
5 stars
114
4 stars
21
3 stars
8
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Joshua and Jeffrey for their exceptional service.
Cleanliness
The hotel generally received positive feedback regarding cleanliness, although some guests reported issues with dirty rooms and unclean bathrooms.
Location
The hotel is conveniently located near the airport, making it a favorable choice for travelers, though some noted the surrounding area lacks additional amenities.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it lacking variety and quality compared to other locations.
Customer Service Issues
Several reviews highlighted significant issues with customer service, particularly regarding management's responsiveness and handling of complaints.
- TSTodd Simon2 days ago5.0Wasn't expecting to pay for parking ($8\night) and all the parking spots are quite small, but the rooms are spacious, well stocked, and I appreciate the kitchenette.
- NHNY-NM Rican HobbiesNov 5, 20255.0Service is always friendly, courteous and timely. Room was ready and clean. Getting a couple of bottles of water is so great! Highly recommend.
- MWMark WyssbrodNov 3, 20255.0The Facility Seems Nice and New! You Are Up High And Have A Great View Of The Sunset!
- KKKentOct 22, 20251.010/23/25. I am coming back to add to the review I originally posted below. I smell greed at the hotel. Along with the behavior detailed below, this morning at 9a a housekeeper is going around (including my room) pounding on the doors to see who is still here. It’s only 9am. Checkout is Noon. 10/22/25. I’m very disappointed with this hotel for one big reason. I made my reservation through Hilton 800 number. I had a free night from the Hilton AMEX card, and I had the second night paying myself. I made this clear with the 800 representative. He said he’d add it to the reservation, and that there shouldn’t e any problem. Also, I called the hotel the day before my arrival and made it clear I’d like to stay in the same room for the two nights, and I was told that would be no problem. When I arrived at the hotel I clarified this with the hotel front desk lady and was told no problem. Also I told them the credit card in the Hilton app is no longer good, so I gave the clerk my new card. This new card was used successfully. On the second day all of the sudden my TV was cut off. I received a call from the front desk and confirmed with them that I’m staying. Thinking that was it, I received another call from the front desk. I went down to the front desk to discuss this issue face to face. The clerk basically told me she didn’t see where I was staying in the same room the second night and that the credit card on file was no good. A lot of unnecessary to-do and a clerk who made it sound like she didn’t know all this information and that my credit card was not valid.
- JTJennifer TaylorOct 14, 20255.0We had a great time staying at the Home 2 suites in Albuquerque near the airport. The room was clean and the staff was really helpful. I wanted to especially highlight Mike at the front desk who helped me multiple times and went out of his way to make me a list of places in Albuquerque and Gallup where I could get some authentic fry bread. Thanks so much!
Frequently Asked Questions About Home2 Suites by Hilton Albuquerque Airport
What are the check-in and check-out times at Home2 Suites by Hilton Albuquerque Airport?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included at Home2 Suites by Hilton Albuquerque Airport?
Yes, complimentary breakfast is available for all guests.
Does Home2 Suites by Hilton Albuquerque Airport offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at Home2 Suites by Hilton Albuquerque Airport?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have an indoor pool and fitness center?
Yes, there is one indoor heated pool and a fitness center available for free to guests.
Is there parking available at Home2 Suites by Hilton Albuquerque Airport?
Yes, self-parking is available at the hotel.
What accessibility features does the hotel have?
The hotel is mobility accessible and has an elevator available.
What are some nearby places of interest to Home2 Suites by Hilton Albuquerque Airport?
Nearby places include Kirtland Park, Thomas Bell Community Center, and Little Anita's Mexican Restaurant, which guests might want to visit before or after their stay.
Are there dining options near the hotel?
Yes, nearby dining options include Little Anita's Mexican Restaurant, Los Cuates Recruiting serving Mexican and Tex-Mex cuisine, and The Landing with Pizza 9 offering pizza and bar-style food.
How can guests get to and from Albuquerque International Sunport from the hotel?
While the hotel does not offer airport shuttle services, it is located less than 10 minutes from Albuquerque International Sunport, making it easy for guests to access the airport via taxi or rideshare.