Hilton Garden Inn Albuquerque Downtown

4.1
346 reviews

About

Hotel
Daily Mandatory Charge includes: Albuquerque Tourism Marketing District Fee. Along US Route-66, our downtown Albuquerque hotel is just a half-mile walk from the convention center. Enjoy the sights at Balloon Fiesta Park and the Sandia Peak Tramway, within 20 minutes. Were also within five miles of The University of New Mexico, ABQ BioPark, and Albuquerque International Airport. Kick back at our rooftop bar and restaurant.

Location

Hilton Garden Inn Albuquerque Downtown
222 Central Ave. SE, Albuquerque, NM
87102, United States

Hours

Reviews

4.1
346 reviews
5 stars
197
4 stars
70
3 stars
22
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and overall hotel environment.

Staff Service

Staff received mixed reviews; some were noted for being friendly and helpful, while others were described as unfriendly or unhelpful.

Location Concerns

The hotel is located in a sketchy area, with several guests expressing safety concerns about walking around at night.

Parking Issues

Guests frequently reported difficulties with parking, including finding the garage and the high fees associated with it.

Breakfast Charges

Many reviews mentioned that breakfast was not complimentary and was considered overpriced.
  • LL
    Lance Lubelski
    Nov 12, 2025
    4.0
    Cozy. Nice fitness center. Breakfast not included and too too expensive. Pretty good beds. Bad bathroom sink and dirty shower. Very loud from street noise and awful loud cars
  • WH
    Warman Hall
    Nov 8, 2025
    5.0
    The entire property was clean modern and on the fancy end of affordable for a hotel the breakfast was not included with our room rate so we opted to eat down the street. It is very interesting that their hotel parking is gated but separated into several lots simply because of the hotels location putting it in town where parking is a premium! Rooms for spacious clean and well-maintained but not extravagant. The lobby on the other hand was beautiful and looked like a place people would choose to hang out!
  • JD
    Jim Van Dyke
    Oct 27, 2025
    3.0
    Hotel was very hard to find and parking was even worse. They had a little sign out front for parking and a bush was in front of it.
  • CB
    C B
    Oct 23, 2025
    1.0
    Went to check in & the person seemed legitimately surprised by us choosing to stay there, as the area is very sketchy. We then were directed to park a block away, where we then would have to walk a street & THRU an alley, with our luggage, to the hotel, at midnight, in a neighborhood full of tweakers (including a dude sat in the lobby who repeatedly talked about beating someone- us?- up as we checked in). We decided to check their other garage & found multiple spots. Shower floor was also browned & filthy. Signage for free breakfast was throughout the building, but it actually was an additional charge. No idea how it has a good rating.
  • NN
    Nolen
    Oct 5, 2025
    1.0
    tl;dr: On Friday morning (9/26/25), 4hrs before checkout, somebody reported me to security for entering my own hotel room on the 2nd floor. "Get out of here! Now!" I hear from a male [BIPOC] dressed like the mass kidnappers, giving me anxiety. "What's going on?" I inquire, realizing he wasn't housekeeping and assuming an emergency (e.g.: fire). "Someone said you're not supposed to be in here," he says. "My bad, bro," he says (after asking to see my keycard). šŸ™ƒ He unlocked and opened my door without warning shortly after I got my respirator & shoes off before 10am. Black & masked šŸ¤·šŸæā€ā™‚ļø It was probably that Euro [M] in the dining area who kept looking back at me when I went downstairs to checkout the breakfast options at ~9:49am, 11min before it ended. Details: iirc, I walked downstairs and asked the receptionist for a pair of scissors to cut off my hospital wristband before heading to the breakfast area and went straight upstairs after passing the guy who conveniently was pouring himself a drink by the bar (when I turned back around to head out) to totes not get a closer look at me when we walked right past eachother. šŸ™ƒ Could've also been the receptionist [light-skinned BIPOC F] or the bar person [older short darker BIPOC F]. The latter seemed quite uncomfortable about me, especially with how she grabbed my attention to hand me the menu as I tried to get a closer look at the remaining buffet options, but I don't recall anything from the former. The European-American, on the other hand, looked very bothered in a "What are you doing here; ugh why are you wearing that?" way the whole time he was sitting ~10' from the bar. (For those new to ABQ, expect 5-10% of the population to take serious issue with what you put on your own face.) Extra: Later, after all of that, I get a knock on the door from someone [tall light-skinned BIPOC F] quickly asking me about checkout with 'an accent' that took me 2-3 tries to understand, so I told her I was clocking out at 2pm before she walked down the hall to the next room I presume. (I've lived here for a few years now and have never heard someone speak like that. šŸ˜šŸ™ƒ) At 12:13-12:45pm, I walked outside the building for a bit only for my keycard to not let me back in (even though the sign next to the entryway card reader said the doors were unlocked 6am-9pm iirc). Conveniently, no one seemed to be at the desk during this ordeal of checking two different sets of doors. Luckily, another guest was entering so I walked in behind him and quietly waited a minute for the receptionist(s) [F] to walk out of the backdoor since I failed to find the 'checkin bell'. I was then informed that the cards need to be renewed after 11am if doing a late checkout, which I don't recall ever hearing or reading about. After telling them this, one of them just repeated themself at me. 😐 (Considering the reason why I was there in the first place, and the fact that I intentionally gave someone the other keycard, this revelation was a serious health risk that could've put me in a terrible situation.) And with the toilet clogging later on, which was not fixed, Friday contained every bad experience I had there. The 3 or so odd looks from the dining area on Thursday evening didn't seem to lead to anything and weren't as negative. Seeing a handful of Afro-Americans in the lobby Thursday afternoon brought me much comfort, but I wonder what their experience was like and how common mine is. Got no plans of ever going back to this establishment for obvious racial reasons, so I'll never know. šŸ¤·šŸæā€ā™‚ļø

Frequently Asked Questions About Hilton Garden Inn Albuquerque Downtown

What time is check-in and check-out at Hilton Garden Inn Albuquerque Downtown?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is Hilton Garden Inn Albuquerque Downtown accessible for guests with mobility needs?

Yes, the hotel features accessible parking and an accessible elevator, ensuring mobility accessibility.