Business Details
About
HotelEmbassy Suites
Daily Mandatory Charge includes: Tourism Marketing Benefit Fee.
Welcome to Embassy Suites by Hilton Albuquerque, a centrally located hotel in downtown Albuquerque, New Mexico. Our all-suite hotel is near the University of New Mexico and the Albuquerque Convention Center and is three miles from Albuquerque International Sunport. We're within walking distance of TriCore Laboratories, Kindred Hospital Albuquerque and Early College Academy, and a short drive from Intel, Wells Fargo, Fidelity and Sandia National Laboratories.
We are close to attractions including the Albuquerque Natural History Museum, Balloon Fiesta Park, historic Old Town, Sandia Peak Tramway and Sandia Ski Basin.
Each two-room suite features a separate living room with a sofa bed, WiFi, a large desk, a mini-refrigerator and microwave. We now feature PURE® Wellness accommodations, which are nearly 99.9% allergen-free…an experience that enhances your well-being so you can sleep better and be at your best.
Start your day with a free made-to-order breakfast or stop by Caffeina's for a bagel and coffee. Gather in the open-air atrium for our complimentary Evening Reception*. The Cyprus Grille serves Southwestern cuisine for lunch and dinner.
Exercise in our fitness center and indoor pool or unwind in the whirlpool. Consider our 12,136 sq. ft. ballroom, which accommodates up to 1,000, for your event. Our complimentary Business Center provides business services and equipment.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton Albuquerque
1000 Woodward Place NE, Albuquerque, NM
87102, United States
Hours
Reviews
4.1
3,882 reviews
5 stars
2,110
4 stars
828
3 stars
401
2 stars
214
1 star
329
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews praised the staff for their friendliness and exceptional service, particularly highlighting individuals like Bernadette, Christian, and Grace.
Room Cleanliness
Several guests reported issues with room cleanliness, including dirty bathrooms and unmade beds, indicating a need for improved housekeeping.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the made-to-order omelets and early breakfast options during events.
Parking Fees
Multiple reviews expressed dissatisfaction with the unexpected parking fees, which some guests felt were excessive and not clearly communicated.
Maintenance Issues
Guests reported various maintenance problems, including broken air conditioning units and issues with elevators, suggesting the hotel may need updates and repairs.
- RBRobert Bautista2 days ago5.0An Elegant and Unforgettable New Year’s Stay! I recently stayed at the Embassy Suites by Hilton Albuquerque over New Year’s Eve, and it was a truly great stay. The entire hotel is spacious and elegant, starting with the gorgeous lobby that makes a stunning first impression the moment you walk in. The highlight of our trip was attending a NYE masquerade ball hosted by an outside company right at the hotel. Having our king suite so close to the event made our celebration both safe and fun—no need to worry about travel after the party! The suite itself was perfect, providing plenty of room to relax and get ready for the big night. The amenities here are top-notch. The free made-to-order breakfast is incredibly robust and generous, and the complimentary evening reception with nightly cocktails is such a thoughtful touch. While our room service had a slightly longer wait than usual, management quickly made it right, proving their commitment to excellent guest service. I highly recommend this location for anyone looking for a beautiful and reliable place to stay in ABQ!
- MCMarcos Castillo5 days ago1.0The price advertised was 109$ online after driving out of my way the front desk said 200$ on a Tuesday this what I call bait and switch call it for what it is hotel now are finding ways to charge you more I understand but honestly is the best policy transparency be honest about your prices if prices change with occupancy you should changed the price online so I don't have to drive out my way there hoping your tired and just pay the bait and switch I went to lower class hotel that did it in Albuquerque I figured embessay suits wouldn't bait in switch but the price online isn't the price you pay
- BMBrian M6 days ago5.0I’ve been staying at Embassy Suites for the past five months, and this has truly felt like more than just a hotel stay. It has felt like home. Every single team member here plays a role in creating that experience, and I want to start by saying thank you to the entire staff. From the front desk to the restaurant to housekeeping and everyone behind the scenes, the level of care, professionalism, and consistency has been outstanding. I’d also like to recognize a few individuals who I’ve interacted with often. At the restaurant, Lorena Harrison, Tariq, and Steven are always warm, attentive, and genuinely kind. Esperanza, as part of the hosting team, does a wonderful job creating a welcoming atmosphere and making guests feel comfortable. At the front desk, Tammy, Tim, and Christian consistently go above and beyond to help. That said, this experience would not be what it is without the full team working together every day. Over a long stay like this, you really see the dedication and pride across the entire staff. The suites are comfortable and ideal for long term stays, and the daily breakfast and evening reception are thoughtful touches that make day to day life easier and more enjoyable. I’m incredibly grateful to everyone at Embassy Suites for making my stay so special. This team truly sets a high standard for hospitality, and I highly recommend staying here, especially for extended stays.
- AIAmanda IvoryJan 3, 20261.0This is one of the single worst hotels in all of Albuquerque, weve come to this city many many times and usually stay with Marriot and boy did we screw up by visiting here, bed bugs, rude staff, rude dining staff and im talking upper Management not regular workers, I feel sorry for anyone who works under these disgusting managers, we saw a manager almost fight someone over a room situation. How awful and chaotic. The lounge sucked, the food was awful your chef or whoever did an awful job, does he know what salt and pepper is? My children were terrified….we will never be back
- EFEleni FancherDec 30, 20255.0Our favorite place to stay in Albuquerque! The location is perfect- very quiet and safe with a beautiful view of the city lights. Great snacks and drinks for happy hour reception every night and wonderful free breakfast with made-to-order omlets! The breakfast chef is incredible and watching her flip omelet pans with ease is impressive! Embassy Suites Albuquerque is truly dog friendly- even XL dogs! We have a Great Dane and after staying here twice, he thinks he owns the place! They greet him by name, give out treats at the front desk, and he loves the people watching from the balcony! There is lots of well-lit places to walk outside also.
Frequently Asked Questions About Embassy Suites by Hilton Albuquerque
What are the check-in and check-out times at Embassy Suites by Hilton Albuquerque?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does the hotel provide free breakfast for guests?
Yes, the hotel offers free made-to-order breakfast.
Are pets allowed at Embassy Suites by Hilton Albuquerque?
Yes, both cats and dogs are welcome at the hotel.
What types of accessibility features does the hotel offer?
The hotel provides accessible parking, accessible elevators, and is mobility accessible.
Does the hotel have any swimming pools or fitness facilities?
Yes, there is an indoor pool, a hot tub, and a fitness center available for free.
Is Wi-Fi available at the hotel and in which areas?
Wi-Fi is available in public areas and there is a public internet terminal.
Are there dining options available onsite?
Yes, there are 4 restaurants including Cyprus Grille that serves Southwestern cuisine, and there's a bar and a café called Caffeina's.
What nearby attractions can guests visit while staying at Embassy Suites by Hilton Albuquerque?
Guests can visit Albuquerque Balloon Park, Albuquerque Natural History Museum, Balloon Fiesta Park, historic Old Town, and Sandia Peak Tramway.
Is public transportation or shuttle service available to help guests reach the hotel?
The hotel does not offer airport shuttle or local shuttle services; however, it is located centrally near the University of New Mexico and the Albuquerque Convention Center, and is three miles from Albuquerque International Sunport, making it accessible by taxi or other transport.
What nearby healthcare facilities are close to the hotel?
Nearby healthcare facilities include TriCore Reference Laboratories, Fresenius Kidney Care Home Dialysis, Albuquerque Imaging Center, Home Dialysis of New Mexico, New Mexico Childrens Kidney Center, Circulate Vascular, Orthopaedic Bone & Joint Specialists, and Vein Specialists of New Mexico.