Hampton Inn & Suites by Hilton St. John's Airport

4.4
615 reviews
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Business Details

411 Stavanger Drive, St. John's, NL
A1A 0A1, Canada
(709) 738-4888
https://www.hilton.com/en/hotels/yytaphx-hampton-suites-st-johns-airport/

About

HotelHampton Inn
Welcome to the Hampton Inn & Suites by Hilton St. John's Airport - a warm and welcoming hotel just five minutes from St. John's International Airport. Located in the Stavanger Drive Shopping District, the hotel offers easy access to shops, restaurants and local businesses and is only 12 minutes from downtown St. John's and the waterfront. The Memorial University of Newfoundland and the Health Sciences Centre are just minutes away. Enjoy a free shuttle service to and from the airport and ample onsite parking at this modern hotel in St. John's, Newfoundland. Feel at home in a spacious guest room or suite at this St. John's, Newfoundland hotel. Stay connected at the ergonomic desk with free WiFi, watch movies on the large LCD TV and enjoy a restful nights' sleep on the clean and fresh Hampton bed. Energize with a swim in the indoor pool or work out in the free, modern fitness center before joining us for Hampton's free hot breakfast buffet. If you're catching an early flight, grab a free Hampton On the Run Breakfast Bag, available Monday through Friday, or buy snacks from the 24-hour Suite Shop. Hold an event at this hotel in St. John's, Newfoundland, in the flexible meeting room or boardroom and work while you travel in the free business center, offering a variety of useful services and amenities. Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.

Location

Hampton Inn & Suites by Hilton St. John's Airport
411 Stavanger Drive, St. John's, NL
A1A 0A1, Canada

Hours

Reviews

4.4
615 reviews
5 stars
372
4 stars
159
3 stars
47
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Bailey and Lorraine for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty common areas, unclean rooms, and a poorly maintained pool.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others noted that it could be improved and that items were not replenished.

Customer Service Concerns

Multiple customers reported poor experiences with customer service, particularly regarding booking issues and lack of follow-up from management.

Room Condition

Guests had varied experiences with room conditions, with some noting cleanliness and maintenance issues, while others found rooms to be comfortable and well-equipped.
  • AR
    Angela Ring
    Jan 3, 2026
    1.0
    Never in my 30 years of travel have I experienced such a chaotic, poorly managed hotel. Our nightmare week began with two days of no hot water and no breakfast. No communication whatsoever from management except a piece of paper taped in the elevator and no indication of when hot water or food would return. We were left to figure it out in our own for 48 hours. After complaints, I was offered a free one night stay. Really? That’s the best you can do when you leave me without bathing or food for 2 days? Please. It’s insulting. Then, for reasons that are unknown, someone charged into the hotel, started setting off fire alarms and waking everyone at 3am. Despite giving us a new room, we had to pack up at 5am and then they didn’t even bother to extend breakfast hours, despite paying customer being up in the middle of the night for 3 hours. Again, seriously? Who is running this place? No humanity. No compassion. Just blind dummies following rules. If that wasn’t enough, apparently, room fridges are only for beer because ours had the freezer section ripped out so that the entire fridge was actually a freezer? The result? MY CHILDS ISULIN FROZE overnight. Yes, that right, life saving medication was destroyed by these incompetent fools. Lastly, the bathroom had mold and smelled like poo from the moment we arrived. I’m really baffled by the 5 start reviews on this place. My guess, and it’s only a guess, is they come from friends and family of staff who regularly use the hotel for social events. Don’t stay here. Ever.
  • JW
    Jo-Anne White
    Dec 13, 2025
    5.0
    Perfect stay and staff was always helpful. Special shout out to Breakfast Buffet Lady Extrodainre - Lorrainne! She was always on the job and making sure visitors had plenty of choices 👏
  • RR
    Randy Rowsell
    Nov 27, 2025
    5.0
    Excellent
  • JP
    jeffrey porter
    Nov 15, 2025
    1.0
    Had our room pre booked a week before our stay. On check in we were given a key to a room with someone in it, unbelievable!!! Imagine walking into your hotel room and someone else is in there staying, good thing they were dressed!!!The lady at the front desk didn’t even apologize!!! They done nothing to fix there mistake. Will never be back to this place again!!!
  • DS
    Debbie Simms
    Nov 11, 2025
    5.0
    Wonderful staff and Lorraine at the breakfast bar was awesome. Best place to stay in St John’s where you are most welcomed.
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Frequently Asked Questions About Hampton Inn & Suites by Hilton St. John's Airport

What types of parking are available at Hampton Inn & Suites by Hilton St. John's Airport?

The hotel offers free self-parking and accessible parking for guests.

Is there an airport shuttle service provided by the hotel?

Yes, there is a free airport shuttle service available for guests.