Just a short drive to Rutgers University, New Brunswick, Somerville and the Bridgewater Commons Mall. Our hotel is minutes from I-287, with access to the NJ Turnpike and the Garden State Parkway, and a few miles to the New Brunswick Train Station offering service to NYC and Newark Liberty Airport. After your event, relax at the indoor or outdoor pool, shoot hoops or play some tennis.
Location
DoubleTree by Hilton Somerset Hotel and Conference Center
Many guests reported that the rooms were outdated, poorly maintained, and not properly cleaned, with issues such as musty smells, dirty bathrooms, and broken amenities.
Customer Service
While some staff were noted as friendly and helpful, numerous reviews highlighted poor customer service, including unresponsive staff and rude interactions.
Amenities
Guests expressed disappointment over missing amenities such as microwaves and refrigerators in rooms, as well as issues with the pool and hot tub being out of service.
Cleanliness
Multiple reviews mentioned unsanitary conditions in rooms and common areas, including hair in bathrooms and dirty carpets.
Location and Surroundings
The hotel is situated in a less desirable area with reports of surrounding abandoned buildings and poor landscaping, contributing to an uninviting atmosphere.
RS
Ruth Strothers
Nov 16, 2025
1.0
I have stayed in many Doubletree Hiltons and this one is awful. The facility is terribly outdated. The rooms are small with dirty carpet, paint chipping and pulling off walls and doors, bathroom not clean and lights don’t function properly. There was an electric junction box in the shower. Furniture was worn and knobs falling off. This is not a Hilton standard facility. I would not recommend staying here. There is a brand new Hampton Inn next door stay there.
The restaurant food was ok some was served cold. The night staff was less than pleasant and didn’t seem too concerned with complaints.
SR
Sarah Reed
Nov 14, 2025
4.0
My mother and I stayed here for 3 nights and we had a great experience. The front desk staff were always friendly and helpful. The main waiter during our hotel breakfasts, David, went above and beyond to attend to our needs, even remembering our beverage preferences after only a day!
The rooms are on the older side with minor signs of wear, but the furniture is of higher quality / more sturdy than other hotels. It was also quiet and spacious, which was a plus. Our room was generally clean but not perfect, with some dusty corners. One downside was the limited appliances (no microwave or even a mini-fridge), but that was fine for our needs.
Overall, we had a pleasant time and I can definitely see myself staying here again
SS
Sev
Nov 11, 2025
5.0
Chambre avec 2 lits double ainsi que petit déjeuner inclus. Parfait!
AK
Antoinette King
Nov 7, 2025
3.0
I wasn't impressed. We paid far too much just to get a mediocre room and basic service.
TO
Tammy O'Connor
Nov 1, 2025
5.0
I want to share my amazing experience with Micheal and Tay on 11/1/25. They are amazing. They are professional, engaging, courteous and efficient.