DoubleTree by Hilton Somerset Hotel and Conference Center

4.0
1868 reviews

About

HotelDoubleTree
Just a short drive to Rutgers University, New Brunswick, Somerville and the Bridgewater Commons Mall. Our hotel is minutes from I-287, with access to the NJ Turnpike and the Garden State Parkway, and a few miles to the New Brunswick Train Station offering service to NYC and Newark Liberty Airport. After your event, relax at the indoor or outdoor pool, shoot hoops or play some tennis.

Location

DoubleTree by Hilton Somerset Hotel and Conference Center
200 Atrium Drive, Somerset, NJ
08873-4197, United States

Hours

Reviews

4.0
1,868 reviews
5 stars
854
4 stars
532
3 stars
229
2 stars
110
1 star
143

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their responsiveness and professionalism.

Room Condition

Numerous reviews indicated that the rooms are outdated, poorly maintained, and in need of renovation, with issues such as musty smells and lack of basic amenities like refrigerators.

Cleanliness Issues

Several guests reported cleanliness problems, including dirty rooms and bathrooms, which detracted from their overall experience.

Location Concerns

The hotel's location received mixed reviews, with some guests noting it as isolated and unattractive, surrounded by abandoned buildings.

Dining Experience

Feedback on the dining options was varied, with some guests enjoying the food while others found it mediocre or overpriced.
  • MM
    Marlin A. Mousa
    Dec 21, 2025
    3.0
    Staff extremely friendly Safe place general, despite no card scanning in the elevators to go to the rooms Buffet table seats have natural light, which is wonderful in the morning Heat adjustment available in the room Free wifi and hair dryer Staff very helpful and responsive, like when my toilet got clogged they sent someone and the issue was solved immediately View from the room was lovely Rooms need rennovation No mini refrigerator in the room No bottled water Room needs more light There is an issue with the heat distribution in the hotel, like rooms and halls are warm but the hallways are cold
  • NM
    nakisha mitchell
    Dec 16, 2025
    5.0
    Stay was pleasant! No issues at all! Adrienne with the long nails was absolutely amazing!! Thank you for your guidance and helping me!
  • DE
    Doris E.
    Dec 7, 2025
    5.0
    Absolutely my favorite hotel! I will stay there again in the near future.
  • ES
    Elizabeth Smith
    Nov 29, 2025
    1.0
    My experirnce with the front desk staff and management at this hotel was shockingly disappointing. They were extremely rude, unaccommodating and unwilling to right a mistake their staff made during the reservation process. The room we were provided was small, outdated, without basic accomodations and over priced. Truly the worst experience I've ever had at a hotel. I DO NOT RECOMMEND.
  • RS
    Ruth Strothers
    Nov 16, 2025
    1.0
    I have stayed in many Doubletree Hiltons and this one is awful. The facility is terribly outdated. The rooms are small with dirty carpet, paint chipping and pulling off walls and doors, bathroom not clean and lights don’t function properly. There was an electric junction box in the shower. Furniture was worn and knobs falling off. This is not a Hilton standard facility. I would not recommend staying here. There is a brand new Hampton Inn next door stay there. The restaurant food was ok some was served cold. The night staff was less than pleasant and didn’t seem too concerned with complaints.

Frequently Asked Questions About DoubleTree by Hilton Somerset Hotel and Conference Center

What are the check-in and check-out times at DoubleTree by Hilton Somerset Hotel and Conference Center?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Is parking available at the DoubleTree by Hilton Somerset Hotel and Conference Center?

Yes, the hotel offers free self-parking for guests.