Hampton Inn Neptune/Wall

4.3
838 reviews

About

HotelHampton Inn
Closest Hotel to Jersey Shore Premium Outlets Located within 10 minutes of Jersey Shore beaches and boardwalks * General Ambiance: The iconic town of Asbury Park is just two miles from this Jersey Shore hotel, and is a must for music fans. The Asbury Park Convention Hall is the premium attraction here. Constructed in 1928, it is one of America's important historic venues. History buffs enjoy a visit to the historic village of Allaire, which is just five miles from the hotel's location. Visit authentic, working shops to get a sense of how 19th-century tradesmen worked and visit the historic homes to see how they lived. * Rooms/Suites: 1. Standard King Room 2. Standard Rooms with Two Queen Beds 3. King Studio Suites (King size beds w/ pull-out sleeper sofa) 4. Two Room Suite (Two Queen Size bed w/ separate living room area & pull-out sleeper sofa) * Complimentary wired & wireless HSIA in guest rooms, public areas, and meeting rooms. * Indoor pool (no whirlpool) + Jump Start Fitness Center * 2 Meeting Rooms - one meeting room (accommodates up to 40 people theatre style) and one boardroom (accommodates up to 10-12 people)

Location

Hampton Inn Neptune/Wall
4 McNamara Way, Neptune, NJ
07753-3100, United States

Hours

Reviews

4.3
838 reviews
5 stars
505
4 stars
212
3 stars
48
2 stars
24
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many reviews highlighted issues with staff being rude or unaccommodating, particularly during wedding events and check-ins.

Cleanliness

Most guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific rooms.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking or inconsistent.

Room Comfort

Several guests noted that the beds were uncomfortable and rooms showed signs of wear, impacting their overall experience.

Customer Service

There were numerous complaints about poor customer service, especially regarding handling of reservations and guest requests.
  • EC
    E J Cheaprock
    6 days ago
    2.0
    Rooms are run down and just fit and finish are lacking. The staff was amazing ! But the area is loud. Roads and other noise makes a sound nights sleep a little harder. Turn up the fan. It helps.
  • MG
    Moni Good
    Dec 12, 2025
    5.0
    I don’t often review hotels, but this one truly stood out. The entire property was exceptionally clean, and the staff couldn’t have been more pleasant. I consistently saw team members tidying up, moving around the hotel, and checking in to see if I needed anything — genuinely impressive service. The highlight of my stay was definitely the pool. I had a little time before my flight and decided to relax there, and it was absolutely divine. The water was warm, the atmosphere was peaceful, and the whole setting was just beautiful, as you’ll see in the video. Overall, an awesome experience, definitely would return here.
  • AA
    Anthony
    Nov 15, 2025
    5.0
    I had a great stay at this hotel. The gentleman working night shift was very helpful and had a great attitude. Very spacious room. The lady working on night shift not the nicest and surly.
  • SS
    Sam
    Oct 30, 2025
    5.0
    Very friendly staff, clean room, good breakfast.
  • KO
    Kotaro Okumura
    Oct 4, 2025
    5.0
    Friendly staff, clean and nice rooms, that's all I look for. Wouldn't hesitate to return.

Frequently Asked Questions About Hampton Inn Neptune/Wall

What accessibility features does Hampton Inn Neptune/Wall offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast available at the Hampton Inn Neptune/Wall?

Yes, complimentary breakfast is available with buffet options including a buffet breakfast.