Hampton Inn Neptune/Wall

4.3
834 reviews

About

Hotel
Closest Hotel to Jersey Shore Premium Outlets Located within 10 minutes of Jersey Shore beaches and boardwalks * General Ambiance: The iconic town of Asbury Park is just two miles from this Jersey Shore hotel, and is a must for music fans. The Asbury Park Convention Hall is the premium attraction here. Constructed in 1928, it is one of America's important historic venues. History buffs enjoy a visit to the historic village of Allaire, which is just five miles from the hotel's location. Visit authentic, working shops to get a sense of how 19th-century tradesmen worked and visit the historic homes to see how they lived. * Rooms/Suites: 1. Standard King Room 2. Standard Rooms with Two Queen Beds 3. King Studio Suites (King size beds w/ pull-out sleeper sofa) 4. Two Room Suite (Two Queen Size bed w/ separate living room area & pull-out sleeper sofa) * Complimentary wired & wireless HSIA in guest rooms, public areas, and meeting rooms. * Indoor pool (no whirlpool) + Jump Start Fitness Center * 2 Meeting Rooms - one meeting room (accommodates up to 40 people theatre style) and one boardroom (accommodates up to 10-12 people)

Location

Hampton Inn Neptune/Wall
4 McNamara Way, Neptune, NJ
07753-3100, United States

Hours

Reviews

4.3
834 reviews
5 stars
502
4 stars
212
3 stars
48
2 stars
23
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual staff members who made a positive impact.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and hotel facilities, although some guests reported issues with housekeeping.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, although some guests noted inconsistencies in availability and setup.

Customer Service Issues

Several reviews pointed out poor customer service experiences, particularly regarding management's handling of complaints and requests.

Room Comfort

While many guests found the rooms comfortable, there were complaints about outdated furnishings and uncomfortable beds.
  • AA
    Anthony
    Nov 15, 2025
    5.0
    I had a great stay at this hotel. The gentleman working night shift was very helpful and had a great attitude. Very spacious room. The lady working on night shift not the nicest and surly.
  • SS
    Sam
    Oct 30, 2025
    5.0
    Very friendly staff, clean room, good breakfast.
  • KO
    Kotaro Okumura
    Oct 4, 2025
    5.0
    Friendly staff, clean and nice rooms, that's all I look for. Wouldn't hesitate to return.
  • DD
    David Domke
    Sep 26, 2025
    1.0
    400 for one night in the off season is a joke
  • IT
    Ivy Thompkins
    Sep 24, 2025
    5.0
    The staff is very friendly and helpful. The rooms are clean. Very nice atmosphere.

Frequently Asked Questions About Hampton Inn Neptune/Wall

What accessibility features does Hampton Inn Neptune/Wall offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast available at the Hampton Inn Neptune/Wall?

Yes, complimentary breakfast is available with buffet options including a buffet breakfast.