Hampton Inn & Suites Mount Laurel/Moorestown

4.1
526 reviews

About

Hotel
Welcome to Hampton Inn & Suites Mount Laurel/Moorestown, located just off I-295 next to the Bishops Gate Corporate Center. Wilmington University at Burlington County is just down the street and we’re within a half-hour of the Pennsylvania Convention Center, downtown Philadelphia and PHL Airport. The area’s brimming with kid-friendly attractions including The Funplex, Six Flags Great Adventure, Sesame Place, the Garden State Discovery Museum, and Adventure Aquarium. Relax and feel at home in our guest rooms, each with a clean and fresh Hampton bed®, 42-inch HDTV, mini-fridge, microwave and coffeemaker. There’s also free WiFi, plenty of charging spots for all your devices and a desk with ergonomic chair. Our studio suites are perfect for family weekends and longer work stays, offering a living area, bar sink and sofa bed. Free hot breakfast awaits each day with tasty options like oatmeal, bacon, eggs, cereal and fresh-baked waffles. In a hurry? Pick up a free Hampton’s On the Run™ Breakfast Bag, available Monday-Friday, or stop by the 24-hour Suite Shop for snacks and drinks. We’ve designed amenities for a happy stay including a fitness center, guest laundry room and free coffee/tea service. Host events for up to 35 people in our large meeting room and prepare ahead of time in the 24-hour business center.

Location

Hampton Inn & Suites Mount Laurel/Moorestown
2020 Briggs Road, Mount Laurel, NJ
08054, United States

Hours

Reviews

4.1
526 reviews
5 stars
298
4 stars
110
3 stars
41
2 stars
31
1 star
46

What are people saying?

AI-generated from recent customer reviews

Housekeeping Issues

Multiple guests reported inadequate housekeeping services, including rooms not being cleaned and a lack of fresh towels.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and unprofessional behavior.

Breakfast Quality

The breakfast offerings were frequently described as lacking variety and quality, with some guests reporting items being out or poorly prepared.

Room Conditions

Guests noted issues with room cleanliness, maintenance problems, and unpleasant odors in some rooms.

Noise Levels

Several reviews mentioned noise disturbances from adjacent rooms and common areas, impacting the overall comfort of the stay.
  • GT
    Gina Tansi
    6 days ago
    5.0
    Hotel location is so convenient to everything. The rooms are very pleasant and clean. Tristan at the front desk very friendly and helpful.
  • MM
    Mark
    Nov 13, 2025
    5.0
    Just stayed at this hotel. Best Hampton Inn I have ever been in. Very clean. Fast check-in. Piper at the front desk was very professional, pleasant & informative. Smiled the entire time during check-in. Thanked us for staying at this hotel. It was refreshing. I highly reccomend this hotel when staying in the area.
  • CL
    C “Motorsport40” L
    Nov 10, 2025
    5.0
    This hotel is very clean and quiet. The rooms are stocked with comfortable furniture and very nice showers. The entire staff is polite and do their jobs well. The real star of the show is Jayden at the front desk. He is extremely polite, professional, knowledgeable, and attentive. He genuinely takes pride in his job, which is rare, and takes care of his guests. He is a true asset to the Hampton and Hilton brand. Thank you, Jayden, for making a 4 day business trip enjoyable.
  • TT
    Toby
    Oct 24, 2025
    4.0
    This was not my first time staying at this hotel, It is a welcoming and quiet location. This week, I stayed for five nights. They only do housekeeping every other day, which is fine, however, our room was clean only once. The front desk staff had to bring us towels two times. One of those occasions we did have our do not disturb up however we did ask the front desk if they could still clean the room and he said yes he will talk to the housekeeping staff that never happened. The next cleaning day we were out of that room at 9 AM and when we return at 6 PM the room had not been cleaned. We had to throw out our own garbage basically we cleaned our own room when I asked the front desk to give me some sort of a credit and he checked with the manager. They stated that upon further investigation with their housekeeping staff, they tried to enter the room both times and our sign was up that is not true. The front desk staff, while they are nice, are very young and not very helpful. I am annoyed at the fact that I spent so much money and I had to clean my own room. Be on the lookout the housekeeping staff is not wonderful either.
  • PT
    Pizzles Tech Time
    Oct 17, 2025
    5.0
    After a 6-hour drive for a family wedding we made the mistake of booking somewhere else. We arrived at a motel like place and we ended up running out of there as fast as possible. The only problem was it was really late in the night and we didn't know what to do. Luckily we ran into some very helpful people at Hilton. Robert was exceptionally helpful and got us booked for the night. He was very courteous and helpful when we needed it most. The hotel itself is very nice and clean. The breakfast and waffle maker were excellent. Unfortunately there is no pool but a conference room and a gym is available. One of the best continental breakfasts I've ever had. My fridge is working but you need to make sure the door is completely closed. The air conditioning made a little bit of noise but overall this place is exceptional. Especially, when you factor in service breakfast and people like Robert. You really are getting an exceptional value and it is part of the Hilton honors rewards program. What more can I say... Thank you Robert and I really don't know where I'd be right now if it wasn't for you and everyone else at Hilton.

Frequently Asked Questions About Hampton Inn & Suites Mount Laurel/Moorestown

What types of pets are allowed at Hampton Inn & Suites Mount Laurel/Moorestown?

Cats and dogs are welcome at this pet-friendly hotel.

Is there free WiFi available at Hampton Inn & Suites Mount Laurel/Moorestown?

Yes, free WiFi is available in public areas and there are public internet terminals.