Business Details
About
Hotel
A freshly baked chocolate chip cookie and a warm welcome await you at DoubleTree Suites by Hilton Hotel Mt. Laurel. Near Philadelphia's corporate corridor, this Mt. Laurel hotel is close to corporations including TD Bank, Lockheed Martin, and Honda Motor Company. Our beautifully landscaped Falls Garden Courtyard features two waterfalls and Koi ponds. Enjoy a stroll or listen to the soothing sounds of the waterfalls.
Consider the extra space and amenities in a two-room suite at this hotel when looking for hotels in Mt. Laurel, NJ. Each suite features a separate living room and bedroom with two televisions, a mini-refrigerator, microwave, two telephones, remote printing, and internet access. Relax on the private balcony.
Unwind with a stress-relieving workout in the fitness center, which is fully equipped with the latest cardiovascular and strength training equipment. Sample inspired American fare at REDZ Restaurant. This Mt. Laurel restaurant provides a relaxing setting to enjoy a full meal or a refreshing drink.
Close to Philadelphia International Airport, this Mt. Laurel, NJ hotel serves as a convenient venue for events and meetings. Take advantage of the versatile event space, friendly and professional team, and modern equipment available for hire for meetings and events of between 25 and 300 guests. Stay productive at the business center with complimentary printing. Keep in touch throughout the hotel with complimentary internet access in the lobby, lounge, and restaurant.
Location
DoubleTree Suites by Hilton Hotel Mt. Laurel
515 Fellowship Road North, Mount Laurel, NJ
08054-3404, United States
Hours
Reviews
4.0
1,379 reviews
5 stars
656
4 stars
358
3 stars
155
2 stars
82
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests reported rude and unhelpful staff, particularly at the front desk, leading to frustration and dissatisfaction.
Air Conditioning Issues
Numerous reviews highlighted ongoing problems with the air conditioning, with many rooms reported as uncomfortably hot.
Cleanliness Concerns
Several guests noted issues with room cleanliness, including dirty bathrooms and unkempt common areas.
Booking Problems
Guests experienced significant issues with room bookings, including downgrades and miscommunication regarding reservations.
Facility Maintenance
The hotel was criticized for poor maintenance, including broken appliances and malfunctioning amenities like the pool.
- BBBrandon BellNov 13, 20251.0Hotel renovation is great. Rooms are great, as are the common areas. Service and meal accomodations by Redz restaurant are awful. Great hotel if you don't need anything and can just go to your room for the duration of your stay.
- RLRyan LewandNov 11, 20254.0I would love to give this hotel a higher rating. The rooms were very nice, well equipped, and homey. Unfortunately there was an issue that seems to be becoming indicative of Hilton hotels. I was traveling with my toddler son. Two days before arrival I call, thinking I'm speaking to the front desk, and request a room with a bathtub. Then after an 11 hour drive I get to the desk and the clerk tells me they have no bathtubs at that property. Had I known that, I would have stayed elsewhere. The manager when I tracked him down was apologetic and offered me 10k points back but it was still a big hassle and difficulty that could have been avoided.
- MPMichael PrineNov 8, 20251.0Terrible experience- I would not recommend this location if you are a family traveling with kids. The warm cookie and sometimes operable indoor pool do not negate that this hotel is geared toward business MEN. There are other hotels with better service and amenities locally that I would consider before this one. I am only giving one star because of the lovely new receptionist they have.
- AAArielle AthanasNov 4, 20253.0I got ready here the day of my wedding and it is a very nice place, but my morning was filled with problems. First, they told my wedding party to get ready in the wrong room when we paid for a specific room… and then they all had to move to the room we actually paid for after our hair and makeup people were already set up. Then, I made plans for breakfast to be set up for everyone, but the guy I talked to never finalized it. At least the hotel was accommodating and took care of it, which I appreciated.
- CWchip walkerOct 22, 20252.0I stayed at the DoubleTree in New Jersey for my best friend’s wedding, and unfortunately, the experience was disappointing. Upon arrival, I noticed several signs and greetings for other wedding parties, but none for our group, which felt disheartening given how special the occasion was. Our room had been reserved and blocked off months in advance, yet when we checked in, we were downgraded to a lesser room without notice. After several minutes of discussion with the night staff, the issue was eventually corrected and we were given the room we originally booked. While I appreciate the staff’s effort to resolve it, this was not an isolated incident many of our friends and family members encountered similar booking problems and were not properly compensated for the inconvenience. The situation became so frustrating that the groom had to meet with management on Monday morning to address the repeated issues. For such an important event, we expected a much smoother and more organized experience. While the hotel itself was clean and comfortable, the poor coordination and lack of attention to our wedding group left a lasting negative impression.
Frequently Asked Questions About DoubleTree Suites by Hilton Hotel Mt. Laurel
What amenities does DoubleTree Suites by Hilton Hotel Mt. Laurel offer for guests with mobility needs?
The hotel provides accessible parking and accessible elevators to accommodate guests with mobility needs.
Is breakfast available at the hotel?
Yes, breakfast is available for guests at the hotel.
What are the check-in and check-out times at DoubleTree Suites by Hilton Hotel Mt. Laurel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas, including the lobby and restaurant.
Are pets allowed at DoubleTree Suites by Hilton Hotel Mt. Laurel?
No, pets, including dogs and cats, are not allowed at the hotel.
Is there an on-site restaurant and bar at the hotel?
Yes, the hotel features Redz Restaurant which offers American fare and a bar/lounge area for guests.
Can guests access fitness and pool facilities at the hotel?
Yes, a fitness center is available for free and the hotel has one indoor pool along with a hot tub.
What parking options are available for guests?
Self-parking is available for free at the hotel.
What nearby restaurants can guests visit around DoubleTree Suites by Hilton Hotel Mt. Laurel?
Guests can visit Redz Restaurant located at the hotel for dining or try Miller's Ale House - Mt. Laurel nearby for additional restaurant options.
What local attractions or community services are near the hotel?
Nearby points of interest include Mt. Laurel Rotary, a community services non-profit, and Children’s Discovery Center, a museum and toy store ideal for family visits.