Business Details
About
HotelDoubleTree
A freshly baked chocolate chip cookie and a warm welcome await you at DoubleTree Suites by Hilton Hotel Mt. Laurel. Near Philadelphia's corporate corridor, this Mt. Laurel hotel is close to corporations including TD Bank, Lockheed Martin, and Honda Motor Company. Our beautifully landscaped Falls Garden Courtyard features two waterfalls and Koi ponds. Enjoy a stroll or listen to the soothing sounds of the waterfalls.
Consider the extra space and amenities in a two-room suite at this hotel when looking for hotels in Mt. Laurel, NJ. Each suite features a separate living room and bedroom with two televisions, a mini-refrigerator, microwave, two telephones, remote printing, and internet access. Relax on the private balcony.
Unwind with a stress-relieving workout in the fitness center, which is fully equipped with the latest cardiovascular and strength training equipment. Sample inspired American fare at REDZ Restaurant. This Mt. Laurel restaurant provides a relaxing setting to enjoy a full meal or a refreshing drink.
Close to Philadelphia International Airport, this Mt. Laurel, NJ hotel serves as a convenient venue for events and meetings. Take advantage of the versatile event space, friendly and professional team, and modern equipment available for hire for meetings and events of between 25 and 300 guests. Stay productive at the business center with complimentary printing. Keep in touch throughout the hotel with complimentary internet access in the lobby, lounge, and restaurant.
Location
DoubleTree Suites by Hilton Hotel Mt. Laurel
515 Fellowship Road North, Mount Laurel, NJ
08054-3404, United States
Hours
Reviews
4.0
1,388 reviews
5 stars
659
4 stars
362
3 stars
155
2 stars
83
1 star
129
What are people saying?
AI-generated from recent customer reviews
Room Conditions
Numerous guests reported issues with heating and air conditioning, with many rooms being uncomfortably hot or cold.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and unprofessional behavior.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms and unkempt facilities, which detracted from the overall experience.
Event Coordination
Guests expressed dissatisfaction with the management of events, particularly weddings, citing poor communication and lack of organization.
Facilities Maintenance
The hotel was noted to be undergoing renovations, leading to disruptions and complaints about the state of various amenities, including the pool and gym.
- JOJon O4 days ago4.0Stayed here for a good two weeks so I became pretty familiar with the place. The Good: - the room is nice as is the bed - has a nice restaurant bar downstairs - staff is nice and friendly The No So Good: - my biggest complaint is the shower... the shampoo / conditioner / shower gel dispensers are on the side wall vs the long wall... why is this a big deal? Because you can't stand in front of the showerhead without your shoulder bumping into them, whereas if they were on the far wall, it wouldn't be an issue since the shower is longer than it is wide. I know it would be a pain to fix it but... definitely worth it since it's a pain for your guests... kind of totally ruins that showering experience - the place is pretty big so it can sometimes be a pain to find a place to park that's near your room... I found I had to walk pretty far quite a few times and that's not exactly fun after working a 12 hour shift - the place does have quite a few convention style rooms so as a guest, you may have to deal with a lot of folks in the hotel that come to them which could be a good or bad thing - was advised at check in breakfast was $20 so that's something I never explored
- JRJacqueline Reid6 days ago5.0Everyone was very pleasant the room was amazing and the front desk staff was awesome...the front desk clerk that check me in he was extra wonderful..very very nice.👍
- AZAngela ZhongDec 28, 20254.0Everything was pretty nice. Their complimentary cookies were delicious! Our King Suites were clean and spacious but one of the rooms’ deadbolts were broken and removed but never replaced.
- BGBennie GrantDec 18, 20252.0Stayed for 2 nights during a cold snap where the temps were less than 20 degrees and we had around 6 inches of snow fall overnight. The heat in my room did not work, despite being told that it was fixed multiple times, and also telling me they’ll keep me updated on the repair, which they didn't. Each morning I woke up with the room at 63/64 degrees. The manager refunded one night of my two-night stay - I can only assume they view it as acceptable for 50% of the stay to be at ridiculously cold temps in the room. They also neglected to apply the daily room credit for F&B, and instead repeatedly explained to me “how it works”. Eventually, they realized their mistake and fixed that. On the positive side - the front desk folks were great, and the room itself was spacious, clean and the bed comfortable. If it hadn’t been for the cold room and the way the issue was (not) handled, this would have become my go-to hotel whenever I was in town.
- JAJenniffer Acevedo-PinedaNov 27, 20255.0absolutely wonderful experience! The staff was friendly. The hotel was clean. We will definitely be back.
Frequently Asked Questions About DoubleTree Suites by Hilton Hotel Mt. Laurel
What amenities does DoubleTree Suites by Hilton Hotel Mt. Laurel offer for guests with mobility needs?
The hotel provides accessible parking and accessible elevators to accommodate guests with mobility needs.
Is breakfast available at the hotel?
Yes, breakfast is available for guests at the hotel.
What are the check-in and check-out times at DoubleTree Suites by Hilton Hotel Mt. Laurel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas, including the lobby and restaurant.
Are pets allowed at DoubleTree Suites by Hilton Hotel Mt. Laurel?
No, pets, including dogs and cats, are not allowed at the hotel.
Is there an on-site restaurant and bar at the hotel?
Yes, the hotel features Redz Restaurant which offers American fare and a bar/lounge area for guests.
Can guests access fitness and pool facilities at the hotel?
Yes, a fitness center is available for free and the hotel has one indoor pool along with a hot tub.
What parking options are available for guests?
Self-parking is available for free at the hotel.
What nearby restaurants can guests visit around DoubleTree Suites by Hilton Hotel Mt. Laurel?
Guests can visit Redz Restaurant located at the hotel for dining or try Miller's Ale House - Mt. Laurel nearby for additional restaurant options.
What local attractions or community services are near the hotel?
Nearby points of interest include Mt. Laurel Rotary, a community services non-profit, and Children’s Discovery Center, a museum and toy store ideal for family visits.