Business Details
About
Hotel
Close to several major distribution centers, our hotel is located off Interstate 95. We’re 20 minutes from Princeton University and 30 minutes from Six Flags Great Adventure amusement park. Both New York and Philadelphia are an hour away. Host meetings, weddings, and more in our 14,000 sq. ft. of event space.
Location
DoubleTree by Hilton Monroe Township Cranbury
390 Forsgate Drive, Monroe, NJ
08831, United States
Hours
Reviews
4.5
340 reviews
5 stars
267
4 stars
35
3 stars
12
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Room Quality
Some guests reported issues with room cleanliness, maintenance, and comfort, including broken amenities and noise disturbances.
Service Issues
Multiple reviews highlighted poor customer service, including long wait times for check-in, unresponsive staff, and unresolved complaints.
Housekeeping
Housekeeping was inconsistent, with reports of rooms not being cleaned or stocked with necessary items like towels.
Dining Experience
The on-site restaurant was frequently mentioned as closed or offering subpar food, with breakfast not included in room rates.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for lack of professionalism and responsiveness.
- BCBobbi ChristineNov 17, 20255.0We were sent to wrong motel but they were amazing to us. Told how away we were from our actual motel was and was sorry our app gave us wrong directions.
- GCG COct 27, 20255.0The rooms are renovated and feel fresh. Theior is plenty of parking and its right off the expressway as well. The service is great and room service was on point. Highly recommend provided they can maintain this level of service and cleanliness. Best of all, the linens did not stink
- AKAdonis KaOct 19, 20251.0Stayed here Oct 11–13 after a 9-hour drive expecting Hilton’s usual comfort, but it was one of the most disappointing hotel stays I’ve experienced. Room had a loud, continuous humming from the bathroom exhaust, making it impossible to sleep. TV wasn’t working. Reception said nothing could be done that night. Moved to another room the next day, but it had the same problem. Staff admitted this is a known, recurring issue that many guests complain about and the entire hotel exhaust system had this issue. It’s unacceptable to knowingly place guests in rooms with such severe problems without disclosure. Two sleepless nights left me frustrated and questioning Hilton’s standards.
- OBOmayra BerriosOct 15, 20251.0We had a “confirmed reservation” to stay there for one night this past weekend, only to arrive and learn that they overbooked and had no room for us. In the process we also learned from the receptionist that we were not the only ones that were overbooked, she stated that there were 2 other customers awaiting a similar experience. In the process we were told that being without a room for the night was not their problem, that we had to leave the receptionist’s hotel and that she was calling the police to have our family of 4 escorted out of the premises.
- PMpaulie menoOct 11, 20253.0Checked in at midnight- only one employee working so checking in took 25 minutes. Booked a suite for my children. Got to the room no bedding for suite so went back to front desk. Had to wait another 25 minutes because bedding is apparently on another floor and every time front desk person wanted to leave another guest tried go check in- took an hour to finally get my kids into bed. Next morning no coffee downstairs, by sundries and trash outside overflowing. Seems like a very poorly managed hotel.
Frequently Asked Questions About DoubleTree by Hilton Monroe Township Cranbury
What are the check-in and check-out times at DoubleTree by Hilton Monroe Township Cranbury?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is parking available at the DoubleTree by Hilton Monroe Township Cranbury?
Yes, self-parking is available on the property.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Are there accessible facilities available for guests with mobility needs?
Yes, the hotel offers accessible parking and an accessible elevator for guests.
What amenities does the hotel provide for fitness and recreation?
There is a free fitness center and an indoor swimming pool available for guests.
Is housekeeping service offered at the hotel?
Yes, housekeeping is available during your stay.
Does DoubleTree by Hilton Monroe Township Cranbury allow pets?
No, pets including cats and dogs are not allowed at the hotel.
Are there any dining options nearby the hotel?
Yes, nearby restaurants include 390 Prime Steak and Seafood and RIVAAZ INDIAN CUISINE, offering steakhouse and Pan-Asian cuisine respectively.
What other hotels are located near DoubleTree by Hilton Monroe Township Cranbury?
Nearby hotels include Ramada Plaza by Wyndham Cranbury/S Brunswick Hotel, Crowne Plaza Monroe South Brunswick, and Courtyard by Marriott Cranbury South Brunswick.
What nearby attractions can guests visit while staying at DoubleTree by Hilton Monroe Township Cranbury?
Guests can visit Six Flags Great Adventure amusement park, which is 30 minutes away, and Princeton University, located 20 minutes from the hotel.