In the midst of the thriving Clinton, New Jersey business community and perched on top of a beautifully landscaped hill with surrounding views, awaits your home away from home, the Hampton Inn Clinton.
Several reviews highlighted poor customer service, particularly from front desk staff, with reports of rudeness and unhelpfulness.
Cleanliness Issues
Multiple guests reported cleanliness problems, including dirty rooms, bugs, and unpleasant odors.
Smoking Rooms
Many customers expressed dissatisfaction with being placed in smoking rooms or floors without prior notice, leading to discomfort.
Breakfast Quality
The breakfast received mixed reviews, with some praising the variety while others noted it was often poorly stocked or unappetizing.
Room Conditions
Guests frequently mentioned issues with room conditions, including broken appliances, uncomfortable beds, and outdated decor.
GC
gina clancy
3 days ago
3.0
The hotel was a last minute, no planned stay. We arrived at 8:30pm. The location was great, options for food were plenty, hotel was easy to find, grounds were kept neat, clean and inviting.
The desk clerk, Meredith, however, was anything but! We were immediately greeted with a sigh. we reported were looking for a room for one night, if available. We were then greeted with an eye roll. She proceeded to list what was available, rattling info like reading a rap sheet, the whole time using a tone of condescension like we were an inconvenience. She gave us the price, and my husband followed up with the online rate was ten dollars less. He then proceeded to advisehe was a hilton awards member which she never even asked for. Again with the eye roll, then it was, I need the number wait, no.Now, go again, That's not your email, ugh! , were the responses we got to info we provided. she cut us off.Mid sentence mid information. At which point I glared at her from across the desk, and she must have realized she was being a little snooty and cast her eyes downward. She was very negative, clearly not having the best of days, not that that was our fault. I ordered a six a m.Wake up call which she never fulfilled.
That's a shame because the hotel is lovely.Breakfast was great.The rooms were clean and comfortable. Consider you've been traveling for hours.You're tired and the first thing your greeted with is that..... that's unfortunate. We may stay again. I just pray that she's not working that night.
VV
vento8v
Nov 14, 2025
1.0
Made a reservation weeks ahead and when we got there the lady behind the desk immediately said that there was no rooms before even saying hello. When we told her we had a reservation she said it didn't change the fact there were no rooms and there was nothing she could do. When I retrieved the email and checked on their website it still showed I had a reservation, when I gave her the confirmation number she said "what did I tell yall when you first got here" she then asked me for the confirmation number and after giving it to her I then received an email that the reservation was canceled. We left w getting no room and even if there was some sort of glitch, because I do understand accidents happen, she was very rude and unprofessional.
JT
J T
Nov 2, 2025
3.0
My husband and I flew in for a wedding. Unfortunately the check in staff knew nothing about our wedding block which involved a shuttle service to the venue. The room was decent sized. The bedding was clean & the shower looked newly renovated which was nice. However we noticed lots of fingerprints around which makes me feel like nothing was wiped down well. The bed was comfortable & I liked the size of the fridge & that we also had a microwave. The complimentary breakfast was nice but the waffle batter was terrible. It was a decent stay. Nothing to rave about but nothing to complain too much about either.
SR
Scott Roush
Oct 30, 2025
1.0
Nobody answers the phone. Google maps says $93. Desk guy denies that i called. I tell him the rate shown. Its not that his rate is different, its his attitude and i told him. He said he didnt like mine either. So, i left. Also, his girl , she didnt look like staff, thought it was funny. The marriot nearby, customer service was top notch, hampton needs to take notes.
DJ
Denise Jeanson
Oct 30, 2025
5.0
10-29-25
Went to the front desk and said hello to the check-in clerk. She said Hello, with no facial expression. I said something like how was your day. Fine. No smile or facial expression. I'd just read the reviews and they read "not friendly, rude staff, etc. And there was this young woman living the part. So, I started laughing d (because of all those negative comments) and said, THAT BAD?? She immediately relaxed and realized I was warm and happy to meet her.
Well, long story, but we were laughing and giggling for 15 minutes. Karema sp? was a charming and delightful young woman. I told her to make note of our names, phone #, and address and if she finds herself in South West FL to let us know immediately. Shed be welcome any time!
BTW, the man in charge of the breakfast room went out of his way to be delightful. He helped every single guest that entered his work area. Big warm welcome to everyone!
Disregard all the negative comments. No smell, no everything previously posted. Only wonderful employees that were happy to see smiling faces.
Frequently Asked Questions About Hampton Inn Clinton
What are the check-in and check-out times at Hampton Inn Clinton?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available at Hampton Inn Clinton, and is there a cost?
Yes, free self-parking is available for guests.
Does Hampton Inn Clinton allow pets?
Yes, both cats and dogs are welcome at the hotel.
What amenities are available for fitness and wellness at Hampton Inn Clinton?
The hotel offers a fitness center with elliptical machines, free weights, treadmills, and weight machines for free use.
Is free Wi-Fi available at Hampton Inn Clinton?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are there any dining options inside the Hampton Inn Clinton hotel?
No, the hotel does not have a restaurant or bar, but complimentary breakfast is provided with a buffet option.
Is Hampton Inn Clinton accessible for guests with mobility challenges?
Yes, the hotel features accessibility parking and elevators, and is mobility accessible.
Can guests rent cars or use shuttle services at Hampton Inn Clinton?
No, the hotel does not offer airport shuttle, airport transfer, local shuttle, or car rental services.
What nearby dining options are available for guests staying at Hampton Inn Clinton?
Guests can visit Cracker Barrel Old Country Store for American and southern cuisine or Wendy's for quick fast food options.
Are there nearby health and wellness facilities accessible from Hampton Inn Clinton?
Yes, nearby options include St. Luke's Occupational Medicine, St. Luke's Care Now urgent care clinics, Physical Therapy at St. Luke's, and Spa Pop for beauty and spa services.
What nearby shopping and service options can guests use near Hampton Inn Clinton?
Nearby locations include ShopRite of Clinton NJ for retail shopping, The UPS Store for printing and shipping services, Clinton Wine & Spirits for liquor needs, and Great Clips for hair salon services.