Best Western Concord Inn & Suites

4.0
902 reviews

About

Hotel
Located in Concord,NH, the Best Western Concord Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Concord Inn & Suites
97 HALL ST, Concord, NH
03301-3421, United States

Hours

Reviews

4.0
902 reviews
5 stars
425
4 stars
256
3 stars
114
2 stars
40
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting Ravi's exceptional service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment over housekeeping standards.

Noise Concerns

Guests frequently reported noise disturbances from the highway and other rooms, affecting their comfort and sleep quality.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed it, others found it lacking in variety and quality.

Room Condition

Rooms were described as clean but dated, with some guests noting issues like uncomfortable beds and outdated bathrooms.
  • SM
    Steven Michael
    Nov 10, 2025
    5.0
    Clean and quiet location. Nice pool and hot tub. Enjoyed a good hot breakfast... and complimentary cookies at the front desk.
  • WB
    Winnie Berger
    Nov 1, 2025
    3.0
    Wir waren eine Woche mit der Familie vor Ort. Wir hatten 2 Zimmer nebeneinander, was gut war. Was weniger gut war, war die Lage direkt an der Autobahn. Das war sehr laut. Zudem hatten wir vor unserem Zimmer einen Ventilator der Lüftung der sehr laut war- er brummte durch Resonanzen und Interferenzen oft so als würde ein Helikopter landen. Das hat sehr gestört. Ich habe nach der ersten und zweiten Nacht gefragt, ob wir ein neues Zimmer haben können, aber die Dame am Empfang könnte / wollte das Problem mit der Lautstärke nicht verstehen. Die Damen welche für das Frühstück innerhalb der Woche zuständig waren, waren sehr nett. Auch die eine Putzfrau. Der Rest ließ leider zu wünschen übrig. Der Pool war zwar sauber aber extrem kalt. Der Jacuzzi war gut zum entspannen. Alles in allem etwas in die Jahre gekommen. Wir werden nicht nochmal in dieses Hotel fahren.
  • TS
    T S
    Oct 18, 2025
    5.0
    Very tidy, clean, friendly place. Definitely recommend. Loved having jacuzzi. Free Breakfast also a plus. Wonderful staff
  • GL
    Gabrielle Langevin
    Oct 13, 2025
    1.0
    Honestly, this is unacceptable. We were woken up at 6:50 AM by a call from the front desk for something completely unimportant. We chose this hotel to rest after four days on the road, and that early wake-up ruined our morning. No respect for guests’ sleep. Very disappointing and unprofessional.
  • CS
    christopher silva
    Oct 13, 2025
    5.0
    Fairly easy on and off to location.The staff is very friendly. Shout to Charlie....Great front desk clerk. Rooms are good size and ours had refrigerator, microwave with large counter and sink.( other than bathroom).Beds were clean an comfortable enough.Exercise room and good pool and soa area Breakfast is offered

Frequently Asked Questions About Best Western Concord Inn & Suites

Does the Best Western Concord Inn & Suites offer free breakfast?

Yes, the Best Western Concord Inn & Suites provides free breakfast to its guests.

Is there a fitness center available at the hotel?

Yes, the hotel has a fitness center available for guests to use.