Business Details
About
HotelExtended Stay Hotel
Discover a second home on the road at the Home2 Suites by Hilton Omaha West, NE. Located less than five miles from the Village Pointe Shopping Center, the hotel also offers easy access to Boys Town of American, the Gallup Organization, First National Business Park and the Funny Bone Comedy Center. Omaha Airport is just 20 minutes' drive from our extended-stay hotel in Omaha, NE. Visit the Henry Doorly Zoo and Aquarium and discover the attractions of downtown Omaha, including CenturyLink Center and TD Ameritrade Park, only 15 minutes from our comfortable Omaha, NE, hotel.
Start each day right with a complimentary Inspired Table™ breakfast. Create your own space in a flexible studio, one or two-bedroom suite: equipped with complimentary WiFi, an HDTV, an iPod/MP3 dock and a full kitchen with a dishwasher, microwave and refrigerator. Don't leave your furry friend at home while you vacation - your pet is more than welcome at Home2. Order groceries direct to your suite for free or buy snacks and essentials at the Home2 MKT®. Plan an event in the meeting room of this all-suite hotel in Omaha, NE, stay connected in the free 24-hour business center and unwind with friends or charge your laptop in the relaxed Oasis area. Swim in the indoor saline pool or multitask at Spin2Cycle, our combined laundry/fitness facility, where you can wash clothes while you work out. At the end of the day, relax on the outdoor patio which features barbeque grills and a fire pit.
Location
Home2 Suites by Hilton Omaha West, NE
17889 Chicago Street, Omaha, NE
68118, United States
Hours
Reviews
4.2
596 reviews
5 stars
335
4 stars
140
3 stars
65
2 stars
23
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Front desk staff received high praise for their friendliness and helpfulness, particularly Meghen and Rachel.
Room Conditions
Multiple reviews highlighted issues with room cleanliness, including mold, mildew, and maintenance problems.
Customer Service Issues
Several customers reported poor responses from management regarding complaints, particularly from a staff member named Stacy.
Breakfast Quality
Breakfast offerings were often described as subpar, with complaints about food quality and availability.
Noise Levels
Guests frequently mentioned noise disturbances from other rooms and hallways, impacting their overall comfort.
- ASAaron SalmonNov 14, 20254.0I have doctor appointments around that area and it's very convenient to stay at that place. The rooms are clean and people nice and friendly. And it's not overpriced like some of the other places.
- STS TranNov 13, 20254.0The staff was great. This is nice hotel with clean rooms. The bathroom floor needed some grout work but was still nice. The breakfast had good selection.
- SSSmudgeOct 26, 20254.0Great pool and service is amazing!!!!
- TWTerry WestOct 21, 20255.0Megan and Rachel at the front desk are outstanding at providing customer service. Lea’s morning breakfast is great! Thanks to the whole team
- ALAdam LongOct 20, 20251.0MILDEW and WATER DAMAGE!! THE SMELL!! We checked into room and noted a strong cleaner smell. Went to dinner came back and went to bed early. When I woke in the middle of the night to use the restroom, I was overwhelmed by the smell of mildew/mold. On closer inspection, I see that our room, #413, has SERIOUS water damage and mold behind the bathroom door. Hotel management must have known this room had this issue, because a very poor attempt had been made to cover up the problem. Also, the A/C unit was visibly smashed and sounded like a helicopter in the middle of the night Early the next morning I spoke about the issues with the front desk attendant, (super friendly 5 stars to her), who assured us if we called hotels.com, we would recieve a full refund. When we returned home, I called hotel.com CS. They called the hotel GM who offered a $25 refund and implied I was being dishonest about the room. After sending the attached pictures to hotels.com, and spending an hour on the phone, I was eventually issued a full refund. Front desk staff was great, but the room conditions and response from management were very subpar, especially for the Hilton brand
Frequently Asked Questions About Home2 Suites by Hilton Omaha West, NE
What are the check-in and check-out times at Home2 Suites by Hilton Omaha West, NE?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Home2 Suites by Hilton Omaha West, NE offer free breakfast?
Yes, the hotel provides a complimentary Inspired Table™ breakfast.
Is WiFi available at the hotel and is there a cost?
Yes, WiFi is available for free in public areas and there is also a public internet terminal.
Are pets allowed at Home2 Suites by Hilton Omaha West, NE?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel offer?
The hotel has accessible parking, an accessible elevator, and is mobility accessible.
What fitness and recreational amenities are available on-site?
Guests can use the free fitness center, swim in the indoor saline pool, and relax in the hot tub.
Does the hotel have facilities for business travelers?
Yes, there is a free 24-hour business center and one meeting room available for events.
Are there any eco-friendly initiatives at the hotel?
Yes, the hotel has ISO14001 and ISO50001 certifications, uses eco-friendly toiletries, compostable containers, runs a recycling program, and practices energy conservation.
What nearby shopping and entertainment options are close to the hotel?
The hotel is less than five miles from the Village Pointe Shopping Center, and near businesses like Main Event Catering and the Funny Bone Comedy Center, great for dining and entertainment before or after your stay.
How can nearby real estate agents and services assist guests at Home2 Suites by Hilton Omaha West, NE?
There are several real estate agents and services nearby such as Ben Minnick, Ashima Choudhary Realtor, and BHHS Ambassador Real Estate agents who can assist guests interested in local housing or property management.