Hilton Omaha

4.3
3982 reviews

About

HotelHilton
Situated amid a vibrant and burgeoning downtown, the 600-room Hilton Omaha is directly connected via skybridge to the CHI Health Event Center and Arena. Our hotel is conveniently located between Eppley Airfield and Omaha's growing arts and entertainment district. With over 40,000 sq. ft. of versatile meeting space our prime location offers quick access to offices, local dining, and Omaha attractions including the Old Market Entertainment District, Charles Schwab Field Omaha, Henry Doorly Zoo, and the RiverFront Park. Reimagine your stay in one of our recently renovated guest rooms with refined amenities and unique custom designed touches. Other enhancements include illuminated backlit mirrors, sizable desks, a multitude of data ports, and upgraded televisions. Our Omaha hotel has guests covered. Replenish your mind, body, and spirit in our indoor saltwater pool, relaxing whirlpool, and saunas or stay active in our fitness center outfitted with cardio and strength training equipment. When it comes to dining head to the signature on-site restaurant, BARroom to enjoy chef-crafted breakfast, lunch, and dinner along with exclusive beverage offerings including whiskey flights, champagne on tap - an Omaha tradition, and an array of craft beer and wine. For guests short on time, stop into Corner/Market where we proudly serve Starbucks coffee and specialty beverages and offer elevated on-the-go needs. Our hotel offers a complimentary shuttle to Eppley Airfield. With a convenient location, modern accommodations, and excellent amenities, Hilton Omaha is the perfect choice for your next trip.

Location

Hilton Omaha
1001 Cass Street, Omaha, NE
68102, United States

Hours

Reviews

4.3
3,982 reviews
5 stars
2,447
4 stars
875
3 stars
292
2 stars
150
1 star
218

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Jerad, Latrese, and Brenda.

Service Quality

Many reviews highlighted outstanding service experiences, particularly in dining and event settings, with servers like Teecie and Amber receiving special recognition.

Cleanliness and Comfort

Guests noted the hotel was clean and well-maintained, with comfortable rooms and good amenities.

Location and Accessibility

The hotel's location was appreciated for its convenience, although some guests mentioned the size of the building made navigation challenging.
  • JS
    Justyne Shoenrock
    4 days ago
    5.0
    We stayed here during the mgk concert. Everything was great. Loved that there was an mgk drink and signs about the event and how it would affect the elevators etc. - very well prepared for the event. Also awesome that it was right across the street from the venue. Big should out to Terry A who was one of our bartenders. He was awesome! Very friendly and prompt. I also noticed someone who appeared to be the manager hustling behind the bar as well. Seemed there was great teamwork. The food delivering robot was also super cool. 10/10 would stay again
  • LG
    Laura Gengler
    5 days ago
    5.0
    I made a mistake with my booking, and booked the wrong date through a 3rd party website. I cannot say enough good things about Neeraj at the lobby desk. He was kind and understanding of my mistake. He was able to grant me my room anyway, no extra charge. Will definitely stay here again!
  • LS
    Laana Solutions
    Jan 5, 2026
    5.0
    The front desk associate who checked us in was absolutely phenomenal. Our stay included a New Year’s Eve check-in and New Year’s Day check-out, and despite the busy holiday atmosphere, she was incredibly pleasant, professional, and welcoming. Traveling as a mom with four kids can be stressful, but she made the entire process smooth and easy. I believe her name was Latreise, and as someone who travels often, I can confidently say she is truly a gem. Thank you for such excellent service!
  • NS
    Nick Schwaller
    Dec 28, 2025
    5.0
    We had a good stay this winter at Hilton Omaha. The staff were helpful and friendly- especially the supervisor , Neeraj. We had a nice room and they were very accommodating. The hotel was within easy acesss of where were were trying to go during our trip. Nicks restaurant at rhe ground level had a good food for breakfast and room delivery was fast with good quality.
  • NR
    Neil Ryan
    Dec 24, 2025
    5.0
    For context, I’ve stayed at over 50 Hilton properties in 2025. This Hilton is incredible. I would give it more than 5 stars if I could. Rooms are modern and temperature control works great. Bed was very comfortable. Service is where this hotel shines. Front desk staff is so nice and helpful. We had a small issue and not only did they fix it right away, they left us a note and thanked us for our business. Unlike most hotels, the hotel restaurant was actually delicious with great prices. The hotel is connected to the CHI center so if you are going to an event it’s a no brainer to stay here. Gym has a sauna and pool/hot tub. This is the only hotel I’ll be staying at in the future when visiting Omaha.

Frequently Asked Questions About Hilton Omaha

What are the check-in and check-out times at Hilton Omaha?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hilton Omaha offer accessible facilities for guests with disabilities?

Yes, Hilton Omaha provides accessible parking, accessible elevators, and is mobility accessible.