Hilton Omaha

4.3
3814 reviews

About

Hotel
Situated amid a vibrant and burgeoning downtown, the 600-room Hilton Omaha is directly connected via skybridge to the CHI Health Event Center and Arena. Our hotel is conveniently located between Eppley Airfield and Omaha's growing arts and entertainment district. With over 40,000 sq. ft. of versatile meeting space our prime location offers quick access to offices, local dining, and Omaha attractions including the Old Market Entertainment District, Charles Schwab Field Omaha, Henry Doorly Zoo, and the RiverFront Park. Reimagine your stay in one of our recently renovated guest rooms with refined amenities and unique custom designed touches. Other enhancements include illuminated backlit mirrors, sizable desks, a multitude of data ports, and upgraded televisions. Our Omaha hotel has guests covered. Replenish your mind, body, and spirit in our indoor saltwater pool, relaxing whirlpool, and saunas or stay active in our fitness center outfitted with cardio and strength training equipment. When it comes to dining head to the signature on-site restaurant, BARroom to enjoy chef-crafted breakfast, lunch, and dinner along with exclusive beverage offerings including whiskey flights, champagne on tap - an Omaha tradition, and an array of craft beer and wine. For guests short on time, stop into Corner/Market where we proudly serve Starbucks coffee and specialty beverages and offer elevated on-the-go needs. Our hotel offers a complimentary shuttle to Eppley Airfield. With a convenient location, modern accommodations, and excellent amenities, Hilton Omaha is the perfect choice for your next trip.

Location

Hilton Omaha
1001 Cass Street, Omaha, NE
68102, United States

Hours

Reviews

4.3
3,814 reviews
5 stars
2,294
4 stars
863
3 stars
290
2 stars
150
1 star
217

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Neeraj, Zahira, and Tess.

Cleanliness

Overall, guests found the hotel clean and well-maintained, although some reported issues with room cleanliness and housekeeping services.

Location

The hotel is conveniently located near the CHI Center and downtown Omaha, making it ideal for events and exploring the area.

Dining Experience

While some guests enjoyed the on-site restaurant and praised the food, others found it overpriced and underwhelming.

Parking Costs

Several reviews mentioned dissatisfaction with the high parking fees, which added to the overall cost of the stay.
  • SK
    Stephanie Kice
    1 day ago
    5.0
    Ty, Rian, Hannah, and Mariana were so sweet to me. We are here for a dance competition and this is my daughter’s senior year. I was overcome with sentimentality about this being our last trip to Omaha and stay at this hotel. They laughed at my silliness and you could tell they were all genuinely touched that I was struggling. They all also encouraged me to come back for a reason OTHER than dance. 😉 The Omaha tourist commission should hire them to do promos. Thanks friends!!! Until we meet again!
  • MR
    Monika Rhodes
    2 days ago
    5.0
    What an amazing experience I had here! As a new bonus dance mom, I didn’t realize how hectic and nerve wrecking such a big event could be. I was mentally frantic and stopped at the Starbucks downstairs before I dropped my babies off to their dance session. I’m so happy that Alexis and Ashley were there to help things move along smoothly and they prevented me from getting overwhelmed! I’m forever thankful to this Hilton location and their management team for making such a hectic day run so smoothly. Thank you Alexis and Ashley!
  • DT
    David Tyma
    2 days ago
    5.0
    Our team at Omaha Fire Department Dowtown Station #1—One of busiest fire stations in the city—would like to extend our sincere appreciation to Ashley, Beverage Manager at the Hilton. Ashley went above and beyond by allowing us to safely discard our used cooking oil at the hotel, a kindness that made a meaningful difference for our station. Thank you, Ashley, for your remarkable assistance and for supporting Omaha’s first responders.
  • CG
    C Grosse
    4 days ago
    4.0
    Called service for furnace as after 3hrs it was still 68°. Chris S. came within minutes, found that a previous tech has left the internal parts disconnected. He reconnected and a few seconds later my room was warming. I was very happy about that but disappointed that a hotel with Hilton reputation would have an issue like this. I am also disappointed with TV channel selection. Wanted to enjoy PBS, not available, nor were any business channels, or on a light note, the game show channel. And the remote is difficult to figure out. Poor choices. Staff choices excellent 👍
  • CC
    Cayce Chandler
    Nov 14, 2025
    5.0
    I had a great experience at the Hilton Omaha thanks to Neeraj on the night shift. He checked me in quickly, was very friendly, and even upgraded me to a high-floor room with a beautiful city view. His professionalism and kindness made my late check-in smooth and stress-free. The hotel is clean, comfortable, and perfectly located next to the arena and convention center. I’ll definitely stay here again. Thank you, Neeraj, for the excellent service!

Frequently Asked Questions About Hilton Omaha

What are the check-in and check-out times at Hilton Omaha?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hilton Omaha offer accessible facilities for guests with disabilities?

Yes, Hilton Omaha provides accessible parking, accessible elevators, and is mobility accessible.