Business Details
About
HotelHilton Garden Inn
Welcome to Hilton Garden Inn Omaha Aksarben Village, set in a premier business and entertainment area. Close to Blue Cross Blue Shield and Mutual of Omaha offices, our hotel is also just 15 minutes from TD Ameritrade Park, home of the College World Series. Enjoy shops, cafés and nightlife in the Old Market district or visit the award-winning Henry Doorly Zoo.
Start the day with a tasty cooked-to-order breakfast and join us at night for cocktails and freshly prepared American favorites in the Garden Grille & Bar®. We’re happy to deliver meals with Evening Room Service and our 24-hour Pavilion Pantry® is well stocked with drinks and snacks. Re-energize after a busy day in the fully equipped fitness center or heated indoor pool. Along with a 24-hour Business Center, we offer over 3,000 sq. ft. of flexible event space for a variety of Omaha meetings, receptions and catered functions.
Location
Hilton Garden Inn Omaha Aksarben Village
6737 Frances St., Omaha, NE
68106, United States
Hours
Reviews
4.3
718 reviews
5 stars
460
4 stars
136
3 stars
57
2 stars
22
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and negligence.
Room Quality
Rooms were generally clean and comfortable, but several guests noted issues with hard beds, outdated decor, and inconsistent amenities.
Location
The hotel is well-located with easy access to restaurants and attractions, making it a convenient choice for guests.
Breakfast Experience
Many guests expressed disappointment with the breakfast options and pricing, citing poor quality and lack of complimentary meals.
Parking and Accessibility
Free parking is appreciated, but some guests reported issues with garage access and safety concerns.
- TTTash4 days ago3.0Good location. Felt safe in this area of town. Close to restaurants, shopping, etc. The hotel was very clean and housekeeping did a good job. Our room was very clean and spacious. Beds were extremely uncomfortable. Hard bed and flat pillows = zero sleep. The hotel was very busy and kids were running all over and very noisy until about midnight. Sound proofing is not sufficient in this hotel. The pool was closed early due to unruly children, so that was disappointing for those that were behaving. The lobby was spacious and there was a nice selection of snacks for purchase. Breakfast was ok. Typical hotel breakfast. I would not stay here again.
- SMSteven Martinez5 days ago3.0The only things this one has going for it is the location. Staff definitely need some communication and training. The back door almost NEVER works with the key card.
- SASean AllenDec 14, 20255.0Clean and quiet
- SGSophia GeramiNov 12, 20251.0Very rude and negligent customer service. Poor service. Rooms very smelly.
- JCJoshua ChamberlainNov 4, 20254.0We stayed a couple of nights. Nice rooms. Okay beds.
Frequently Asked Questions About Hilton Garden Inn Omaha Aksarben Village
What are the check-in and check-out times at Hilton Garden Inn Omaha Aksarben Village?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the Hilton Garden Inn Omaha Aksarben Village offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas with public internet terminals.
Are pets allowed at the Hilton Garden Inn Omaha Aksarben Village?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the Hilton Garden Inn Omaha Aksarben Village?
Yes, free self-parking is available for guests.
Does the hotel provide accessible features for guests with mobility needs?
Yes, the hotel offers accessible parking and an accessible elevator and is mobility accessible.
What dining options are available at the Hilton Garden Inn Omaha Aksarben Village?
The hotel has one restaurant serving American favorites, a bar, 24-hour Pavilion Pantry®, and offers evening room service.
Are there any fitness or recreational facilities at the hotel?
Yes, the hotel features a free fitness center and a heated indoor pool.
What nearby entertainment options can I visit around Hilton Garden Inn Omaha Aksarben Village?
You can visit nearby places like Aksarben Cinema, Askarben Movie Theater, and the award-winning Henry Doorly Zoo for entertainment.
Are there any nearby places to grab a meal or drinks near Hilton Garden Inn Omaha Aksarben Village?
Yes, nearby dining options include Ponzu Sushi and Grill, Backlot Taphouse, Bombay Bar at Aksarben, Saffron Urban Indian Kitchen, Dudleys Pizza & Tavern, Herbe Sainte, and DJ's Dugout Sports Bar.
What nearby amenities can guests access around the hotel?
Guests can visit Aksarben Village plaza for shopping, OPPD Employees Federal Credit Union for banking, and enjoy services at Aksarben Nails or Le Blanc Salon Suites for beauty treatments.