Hilton Garden Inn Omaha Aksarben Village

4.3
714 reviews

About

Hotel
Welcome to Hilton Garden Inn Omaha Aksarben Village, set in a premier business and entertainment area. Close to Blue Cross Blue Shield and Mutual of Omaha offices, our hotel is also just 15 minutes from TD Ameritrade Park, home of the College World Series. Enjoy shops, cafés and nightlife in the Old Market district or visit the award-winning Henry Doorly Zoo. Start the day with a tasty cooked-to-order breakfast and join us at night for cocktails and freshly prepared American favorites in the Garden Grille & Bar®. We’re happy to deliver meals with Evening Room Service and our 24-hour Pavilion Pantry® is well stocked with drinks and snacks. Re-energize after a busy day in the fully equipped fitness center or heated indoor pool. Along with a 24-hour Business Center, we offer over 3,000 sq. ft. of flexible event space for a variety of Omaha meetings, receptions and catered functions.

Location

Hilton Garden Inn Omaha Aksarben Village
6737 Frances St., Omaha, NE
68106, United States

Hours

Reviews

4.3
714 reviews
5 stars
459
4 stars
135
3 stars
55
2 stars
22
1 star
43

What are people saying?

AI-generated from recent customer reviews

Location

Guests praised the hotel's excellent location with easy access to restaurants, parks, and entertainment.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and common areas, although some noted issues with specific items like bedding.

Customer Service

While many guests appreciated friendly and helpful staff, there were several complaints about unprofessional or unfriendly service at check-in.

Room Comfort

The comfort of the beds received mixed reviews, with some guests finding them too hard, while others enjoyed their stay.

Breakfast Experience

Many guests expressed disappointment over the lack of complimentary breakfast and the high cost of the breakfast buffet, which they felt did not meet expectations.
  • SG
    Sophia Gerami
    Nov 12, 2025
    1.0
    Very rude and negligent customer service. Poor service. Rooms very smelly.
  • JC
    Joshua Chamberlain
    Nov 4, 2025
    4.0
    We stayed a couple of nights. Nice rooms. Okay beds.
  • SM
    Susan Murphy
    Oct 20, 2025
    5.0
    Conference
  • MS
    Meredith S
    Oct 13, 2025
    4.0
    We stayed in a corner King bed suite over fall break with our children. We loved the large room space. The hotel location is great with on-site free parking and a playground one block away. We would have liked more shower pressure, options on the tv (instead of just cable), and a light over the kitchen area in the suite. None of those wants would deter us from staying again.
  • KS
    Kelly Spears
    Sep 21, 2025
    1.0
    bed was hard as a rock had to call to get housekeeping dated channels no youtube for a hilton upgrade to streaming services this isn’t 2012

Frequently Asked Questions About Hilton Garden Inn Omaha Aksarben Village

What are the check-in and check-out times at Hilton Garden Inn Omaha Aksarben Village?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the Hilton Garden Inn Omaha Aksarben Village offer free Wi-Fi?

Yes, free Wi-Fi is available in public areas with public internet terminals.