Hampton Inn & Suites Omaha-Downtown

3.9
1073 reviews

About

Hotel
Welcome to the Hampton Inn & Suites Omaha-Downtown Nebraska hotel, located just a few minutes from CHI Health Center and Old Market Area and right next door to Charles Schwab Field, home of the NCAA Men's College World Series. Our location provides easy access to all of Downtown Omaha Nebraska and is located conveniently close to Eppley Airfield, Henry Doorly Zoo, Creighton University and several great restaurants. Enjoy free WiFi and a 24-hour Business Center to help you stay productive on the road. We're proud to offer free hot breakfast, with hot items like sausage, eggs, and warm biscuits. In a hurry? Grab an On the Run Breakfast Bag, available Monday to Friday, by the front desk and be on your way. Along with friendly and efficient service, our comfortable accommodations and a relaxed atmosphere: the Hampton Inn & Suites Omaha-Downtown Nebraska hotel offers the following to make your stay enjoyable: Free WiFi throughout the hotel, including guest rooms, lobby and breakfast area Free 24-hour Business Center Suites include a kitchen area with mini refrigerator, microwave and sink Hampton’s free hot breakfast, available daily On the Run Breakfast Bags available Monday - Friday Suite Shop stocked with microwaveable meals, travel items and more Guest laundry and dry cleaning service Indoor pool, whirlpool, and exercise room Free USA Today® In-room coffeemaker, hairdryer, iron and full-size ironing board Free local phone calls and no long distance access charges Private voicemail and data port Flat screen TVs with premium channels including HBO Meeting space with free WiFi Earn Hilton HHonors® hotel points and airline miles Friendly Service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment & your guarantee. That’s 100% Hampton. Come experience some of the best value in town at our Omaha-Downtown Nebraska hotel.

Location

Hampton Inn & Suites Omaha-Downtown
1212 Cuming Street, Omaha, NE
68102, United States

Hours

Reviews

3.9
1,073 reviews
5 stars
516
4 stars
271
3 stars
111
2 stars
58
1 star
117

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, mold in showers, and unemptied trash.

Staff Performance

While some guests praised the staff for being friendly and helpful, others reported poor service and unhelpful responses to issues.

Parking Problems

Guests frequently mentioned difficulties with parking availability and unexpected fees, leading to frustration.

Room Conditions

Several reviews noted that rooms were outdated, with issues such as broken fixtures, uncomfortable beds, and missing amenities.

Location Benefits

The hotel’s location was often praised for its proximity to downtown attractions and events.
  • KL
    Kody Leavitt
    Nov 15, 2025
    5.0
    Great staff, they gave us lots of recommendations of things to see in Omaha. You can’t beat the location!! Also they had a top notch breakfast. Overall great experience!
  • MK
    Monica k
    Nov 14, 2025
    1.0
    Discussing the bathroom floor looks like it hasn’t been swept in months if the carpet wasn’t here I’m sure it would tell a story as well if only I could post pictures there is literally items a pen finger nails hair balls some stuff I don’t even know what it is like I said lucky I can’t post the pictures, me n my husband always stay at the Hampton by Hilton in Nevada in Arizona in Colorado but this stay in Omaha Nebraska was just gross n the customer service at the front desk I can’t even say customer service because that’s not what we got definitely won’t be staying here again! If you’re looking for nice clean rest n actual customer service I’d advise looking elsewhere!
  • SF
    shelene flores
    Oct 31, 2025
    5.0
    Good front desk service, good breakfast choice. Parking is paid parking which is a minus in my book. Rooms were clean, there was an extra blanket in the room which was nice. Shampooer, conditioner, body wash and lotion are provided. Clean all around.
  • BA
    Becky Alter
    Oct 25, 2025
    5.0
    Have stayed here twice in the last month. The first time I was moved over here from a sister hotel next door who was overbooked. The staff was extremely helpful and accommodating. This time we checked in early and the staff was again very friendly and helpful. There was a moment we had to wait for snacks and the guest checking in was taking a long time due to a confusion . The manager apologized to us for our wait and was extremely nice!!! Would definitely stay here again. Rooms are spacious and clean. Breakfast was a good selection. A great place to relax between our sporting events !!!
  • AB
    Ana Bann
    Oct 18, 2025
    4.0
    Decent hotel in downtown Omaha. Good value for the prices paid and just a few minutes walk to the CHI Health center. The room felt clean and check in was easy. My only knocks are: for parking you have to scan a QR code and settle that 3rd party, and the lot filled up while we were there so if you park and have paid.. don’t move your car for the night. My other knock is that they advertise the onsite C-store but when I went to buy Orange juice ALL of the bottles were a few weeks expired. 😮 Overall 4 stars bc I can live without the OJ and you’ll have to pay for parking anywhere downtown.

Frequently Asked Questions About Hampton Inn & Suites Omaha-Downtown

What types of pets are allowed at Hampton Inn & Suites Omaha-Downtown?

Both cats and dogs are welcome at this hotel.

Does the hotel offer free WiFi?

Yes, free WiFi is available throughout the hotel, including guest rooms, lobby, and breakfast area.