Business Details
About
HotelEmbassy Suites
The Embassy Suites Downtown Omaha hotel is located in the heart of Omaha's historic Old Market District near the Omaha Performing Arts Center, the Orpheum Theatre Omaha, the CHI Health Center Omaha and ConAgra Foods' World Headquarters. This upscale full-service all-suite hotel is just minutes from the Omaha Children's Museum, Omaha's Eppley Airfield, the Joslyn Art Museum, the campus of Creighton University, the Omaha Civic Auditorium, the University of Nebraska Medical Center - UNMC, the Creighton Medical Center, Mutual of Omaha, the campus of the University of Nebraska at Omaha - UNO, the renowned Henry Doorly Zoo, Rosenblatt Baseball Stadium - site of the College World Series and the Nebraska Furniture Mart. Girls and Boys Town, Bluffs Run Racetrack, the Strategic Air Command - SAC Museum and Offutt Air Force Base are all just a short drive away. Guests of the Embassy Suites Downtown Omaha hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast, a nightly manager's reception and high-speed internet access.
Location
Embassy Suites by Hilton Omaha Downtown Old Market
555 South 10th Street, Omaha, NE
68102, United States
Hours
Reviews
4.3
2,519 reviews
5 stars
1,602
4 stars
513
3 stars
181
2 stars
93
1 star
130
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness, attentiveness, and exceptional service, particularly mentioning individuals like Erich, Jazmine, and Trystyn.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, mold, and unkempt common areas, which detracted from the overall experience.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the made-to-order omelets and variety, others found it lacking in quality and cleanliness.
Location
The hotel’s location was frequently noted as a positive aspect, being close to downtown attractions and restaurants.
Room Conditions
Guests reported various issues with room conditions, including maintenance problems, outdated furnishings, and inconsistent water pressure.
- WGWayne Goecker3 days ago5.0Manager upgraded our room without me even asking! She was fantastic to work with, as well as all the rest of the staff. Will certainly stay again!
- JPJeanette Parsons4 days ago5.0We stayed at the Embassy Suites in Omaha on January 9 and 10th. Danni did an amazing job preparing the Happy Hour apps. The staff was very pleasant especially the bartender, Devon.
- YYYodeeJan 3, 20263.0Horrible location, especially on a weekend you have to park a block over and walk a block to check in, and the game console wifi connection is CRAZY, Luckily a employee named Tim came to the rescue for us. Front desk lady wasn't much of a help but she was cool.
- CECher EaindrayDec 20, 20255.0I had a wonderful stay here and Jazmine, who checked me in, was very professional and pleasant. I’m leaving a review because of how accommodating and welcoming she was. In a world where the customer service industry is becoming more jaded and hostile, Jazmine made my experience lovely. Thank you! I loved everything about this hotel and everyone here was so kind. My room had no issues. Definitely recommend and will be back!
- JAJill AbrahamsonDec 13, 20255.0For what the property is, a solid 5 stars. We were here for a function and stayed the night. The food was surprising good for a large group. The charcuterie starter area was very good, the salmon was surprisingly not overdone considering the size of our group, and was as excellent as the steak cutting board which was also a pleasant surprise. The vegetables were deliciously spiced and not overdone. The chef came around to check if everything was ok. We also had the bread pudding because we heard it is one of the chef’s specialties. I’ve been here for large luncheons before that were not nearly as good, so essentially, if you’re going to do a function here then it is worth it to splurge on the best they have! The rooms were clean and comfortable. We both slept like logs! Breakfast was good, but what really made it special was the staff. The egg/omelet staff were fantastic! I only caught Portia’s name :) Actually, it is the entire staff that makes this hotel over the top special. The bartender from the evening before the function, the staff in and during the function, the breakfast crew and the maid service were all fantastic and just as good as what you’d find in a higher end property. Also, upon checkout, the woman behind the desk was terrific! It’s the staff, it’s the staff, it’s the staff!!! To include the lovely chef!
Frequently Asked Questions About Embassy Suites by Hilton Omaha Downtown Old Market
What are the check-in and check-out times at Embassy Suites by Hilton Omaha Downtown Old Market?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is the Embassy Suites by Hilton Omaha Downtown Old Market pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Does the hotel offer free breakfast?
Yes, the hotel provides a complimentary cooked-to-order breakfast.
Are there any fitness or wellness facilities available on-site?
Yes, there is a free fitness center and a sauna at the hotel.
Is parking available at the Embassy Suites by Hilton Omaha Downtown Old Market?
Yes, the hotel offers both self-parking and valet parking options.
What amenities are provided for business travelers?
The hotel has a business center and 13 meeting rooms available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking and elevators.
Does the hotel have an on-site bar or restaurant?
Yes, the hotel features two restaurants and has a bar available including a social hour.
Are there any nearby parking facilities for guests visiting the area?
Yes, nearby parking options include SP+ Parking and Omaha Park Four.
What are some nearby dining options guests can explore around the hotel?
Guests can visit nearby places such as The Tavern (bar/pub), La Buvette (restaurant and wine bar), Pavers & Pints (American restaurant and beer bar), PHYL'S DELI (sandwich shop), and Le Bouillon (French and European restaurant).
Where can guests find nearby wellness and beauty services?
Nearby wellness and beauty options include DT Esthetics, Energi Houss spa and beauty salon, and Curb Appeal Salon & Spa.