Business Details
About
HotelDoubleTree
Enjoy upscale amenities and a great location at Doubletree by Hilton Omaha Southwest. Situated just off I 80, we grant you easy access to Baxter Arena, Henry Doorly Zoo and the University of Nebraska Omaha.
Unwind in your spacious guest room, featuring floor to ceiling windows, free WiFi, a large desk, and an elegant bathroom, complete with large backlit mirror and contemporary barn door entrance. Suites offer additional space, a sofa bed, a wet bar with microwave and refrigerator, and a sitting nook with reading lamp.
Dine in style in our sleek, custom-designed Vida Restaurant and Lounge. Work out in our 24-hour fitness center, then relax in our heated, glass-enclosed pool, featuring outdoor recreation space. If you’re here on business, get work done in our open-concept business center, or impress your guests by hosting an event in our flexible, modern meeting space.
Location
Hours
Reviews
4.1
967 reviews
5 stars
538
4 stars
212
3 stars
80
2 stars
50
1 star
87
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Many guests reported dirty rooms, stained carpets, and unsanitary bathroom conditions, including mold and hair.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of responsiveness.
Room Quality
Rooms were often described as outdated and in need of maintenance, with issues such as broken fixtures and uncomfortable beds.
Location and Amenities
The hotel is conveniently located near the highway and local amenities, but guests expressed concerns about safety and security, particularly regarding vehicle break-ins.
Dining Experience
The on-site restaurant received mixed reviews, with some guests enjoying the food while others found it lacking or overpriced.
- MGMichael GangwishDec 30, 20255.0Staff was very nice! Our room was on the ground floor and we love that!
- BTBrian ThommesDec 27, 20253.0This looks like it should be a very nice hotel. lobby, pool, all public areas are super nice. the rooms however stained carpet, no hot water leaky showers. When I have to pick a Hilton in the future it won't be this one.
- DSDoug SpearDec 21, 20252.0The worst hotel I've stayed at in a long time. The bathtub had mold all around it and there was hair in the shower, the toilet paper holder was not straight, causing the roll to easily fall off, the hair dryer was sticky, the sink cabinet was disintegrating, the carpet was filthy throughout the room, there was "stuff" on the walls of the bathroom and main room, the lamp shades were stained, many of the TV channels didn't load and more. It's like they renovated it 10 years ago and then fired all of the maintenance and cleaning people. Staff seemed very nice.
- NJNiels JensenDec 2, 20255.0We have stayed at this clean, quiet, and comfortable hotel several times. It’s super conveniently located off the freeway, and the staff is constantly helpful and friendly.
- RZRandi ZollicofferNov 2, 20255.0The front desk staff Marcus who works overnight was amazing! Somehow the door to my room broke and none of the keys would work. I had to wait until the next morning to retrieve my items. Marcus upgraded my room and was literally the nicest person ever!
Frequently Asked Questions About DoubleTree by Hilton Omaha Southwest
What are the check-in and check-out times at DoubleTree by Hilton Omaha Southwest?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is parking available for guests at DoubleTree by Hilton Omaha Southwest?
Yes, free self-parking is available for guests.
Are pets allowed at DoubleTree by Hilton Omaha Southwest?
Yes, both cats and dogs are welcome at the hotel.
Does DoubleTree by Hilton Omaha Southwest have accessible facilities?
Yes, the hotel provides accessible parking and elevators for guests with mobility needs.
Is there free WiFi available at the hotel?
Yes, free WiFi is available throughout the hotel including public areas.
What dining options are available at DoubleTree by Hilton Omaha Southwest?
The hotel features the Vida Restaurant and Lounge serving American and Mexican cuisine, and room service is also available.
What amenities does the fitness center offer?
A 24-hour fitness center is available for free to guests.
Are there indoor pools at DoubleTree by Hilton Omaha Southwest?
Yes, the hotel has one heated, glass-enclosed indoor pool with outdoor recreation space.
What nearby dining options are close to DoubleTree by Hilton Omaha Southwest?
Nearby dining options include Burger King, Perkins Restaurant, Firewater Grille, The Salty Dog Bar & Grill, and Scooter's Coffee, providing a variety of meals from fast food to full service restaurants.
Are there other hotels near DoubleTree by Hilton Omaha Southwest?
Yes, nearby hotels include Best Western, Americas Best Value Inn Omaha, Comfort Inn & Suites Omaha Central, Regency Plaza Hotel, Baymont Inn and Suites Omaha, and Fairfield Inn and Suites by Marriott Omaha at Millard.