Business Details
About
Hotel
In Omaha, Nebraska, the center of the country, you're the center of attention. At the crossroads of the country, we're close to everything. Great attention at a great location is what you will receive at the Doubletree Hotel & Executive Meeting Center Omaha-Downtown. Whatever your reasons are for visiting Omaha, Nebraska, we are close. Airport - Eppley Airfield (OMA) is just four miles from downtown Omaha. A complimentary shuttle waits for a short 10 minute drive to the hotel. Parking is available for $15. Business - The hotel is located in the heart downtown Omaha. Located across the street from First National Bank and Union Pacific, many business travelers enjoy the "pay to park only once" concept.
Location
DoubleTree by Hilton Hotel Omaha Downtown
1616 Dodge Street, Omaha, NE
68102, United States
Hours
Reviews
3.7
2,188 reviews
5 stars
841
4 stars
595
3 stars
322
2 stars
166
1 star
264
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, highlighting individual employees for their exceptional service.
Cleanliness Issues
Numerous reviews mentioned cleanliness problems, including dirty rooms, bathrooms, and linens.
Facility Maintenance
Guests reported various maintenance issues, such as broken air conditioning, plumbing problems, and outdated decor.
Room Quality
Several customers expressed disappointment with the condition and size of the rooms, noting they felt outdated and poorly maintained.
Dining Experience
The breakfast was frequently criticized for being overpriced and lacking variety, although some guests enjoyed the food quality.
- MHMichael HallNov 13, 20255.0This was a PERFECT location to stay in Omaha! I really enjoyed being able to walk to anything in the downtown area and my room was comfy! The staff helped me with everything I needed and there was great coffee every morning! When I come back to the area I will be staying here again!
- KBKevin BrannonNov 5, 20255.0I had an issue with my 2 rooms in October, I reached out to the hotel and they got me taken care of. I was unable to take a Hilton survey with it being so late but 5 stars for customer service. Front desk was friendly and attentive, and I feel taken care of and would stay here again.
- TVTory VillamonteOct 31, 20252.0Service is alright but room has a lot of random black hairs on the bed as well as missing simple things like a pen and paper, ice tongs, etc. Breakfast was presented like it was included and then we were handed a check. Stayed here years ago and remember it being a lot nicer, feels like they have gotten cheap.
- MWMichelle WagnerOct 22, 20251.0Room had bugs we found I’ll add pictures also shower flooded RUDE manager said to leave he wasn’t fixing anything this is not my OMAHA VERY RUDE AND DISRESPECTFUL DO NOT STAY HERE go stay at EMBASSY SUITES in Lavista they made everything better
- JKJoseph KerskiOct 19, 20255.0I was here for four days for a Geog education conference. I approached the hotel from the north and thought it had been closed… But made my way to the lobby and all is well. The facilities are excellent for a conference and the room was great. The exercise room was great too. Thank you all. The staff was very nice.
Frequently Asked Questions About DoubleTree by Hilton Hotel Omaha Downtown
What are the check-in and check-out times at DoubleTree by Hilton Hotel Omaha Downtown?
Check-in time is at 16:00 and check-out time is at 11:00.
Does the hotel provide free airport shuttle service?
Yes, a complimentary shuttle is available for the short 10-minute drive from Eppley Airfield (OMA) to the hotel.
Is parking available at the hotel and what are the options?
Parking is available with self-parking offered for guests; the fee is $15.
Are pets allowed at DoubleTree by Hilton Hotel Omaha Downtown?
Yes, both cats and dogs are welcome at the hotel.
What amenities related to dining are offered at the hotel?
The hotel has two restaurants offering breakfast, room service, a bar, and a gift shop.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking and an accessible elevator, and is mobility accessible.
What services are available for business travelers?
The hotel provides a business center, 28 meeting rooms, 24-hour front desk service, and digital guest room keys.
What recreational facilities does the hotel offer?
There is an indoor pool, a fitness center available for free, and kid-friendly activities.
What nearby restaurants can guests visit around the hotel?
Guests can try nearby dining options like Omaha Restaurant Week (steakhouse), Pressed (sandwich shop and soup), Signatures (American restaurant and bar), and City Center Pub (pub and bar).
Are there any notable nearby attractions or organizations near the hotel?
Nearby, guests can visit the Omaha Downtown Improvement District Association and the Spirit of Nebraska Wilderness art museum.