Business Details
About
Hotel
The Hampton Inn Grand Island hotel in Nebraska is located north of I-80 off Hwy. 281 on Diers Avenue. It was opened in January 2006. The Hampton Inn Grand Island hotel is centrally located near businesses in Grand Island and the Conestoga Mall.
Location
Hampton Inn Grand Island
504 North Diers Avenue, Grand Island, NE
68803, United States
Hours
Reviews
4.0
491 reviews
5 stars
230
4 stars
129
3 stars
60
2 stars
30
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions, including mold, dirty bathrooms, and unclean rooms.
Outdated Facilities
Many customers noted that the hotel is very dated, with peeling wallpaper, old furniture, and a general need for renovations.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service, including rude interactions and unhelpful responses to issues.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it disappointing and lacking variety.
Room Comfort
Several guests mentioned comfortable beds and good HVAC systems, but many also complained about outdated and poorly maintained rooms.
- PEPeter ErpeldingOct 31, 20253.0Older property. Clean
- MIM Emtiaz ImtiazOct 11, 20251.0Nice restaurant
- SHSam HOALSTSep 21, 20252.0Room 122. My bathroom had black mold in it, the tub was rusty and the shower head was pink with mold/mildew. When I first checked in and got in my room the bathroom only had a little over half a roll of toilet paper and no replacements. I will not stay here again. I stayed here for work and was on a graveyard schedule and they had people outside pressure washing the building and made it hard to sleep. Why pay attention to the outside of the building when the inside has mold on the walls. My co workers and I will not be back.
- DCDolores ColtonSep 13, 20251.0This experience taught me to google the hotel before I book. The threshold between the hallway and door was missing. The bathroom sink had hair in it and was clearly not cleaned. The bedskirt had a nasty stain on it. The room was dated. The ceiling had water stains, the wall paint was several shades of yellow. The room was expensive for the condition. I have never been so disappointed in a Hilton property.
- KAK AJul 28, 20251.0The evening front desk employees were wonderful. That's where the good ends. It's an old property that has not been kept up on, and with a pool that's permanently closed. The worst part was the morning front desk employee. My daughter was looking for us in the breakfast area where she thought we were. This woman called out to my daughter and LIED and said "They're over here!" so my daughter walked back to the front desk expecting to see us. The woman then LAUGHED AT MY DAUGHTER once my daughter realized we weren't there. Shockingly horrible from a person who supposedly is in hospitality. Not even remotely funny and actually quite cruel. Then to make matters worse I had to go ask the same woman about something one of the night employees told me and was cut off mid sentence with a "NO THAT IS NOT HAPPENING." Instead of just telling me "I'm sorry but that employee gave the wrong info" or similar, she got aggressive and rude. I don't work here, how am I supposed to know the "rules" ? This place is transitioning over to a Spark which is the lowest of the low brands in the Hilton portfolio. It's clear that maintenance and decor have not been kept up on for a long time, I wonder if they gave up knowing they were going to transition to the lower brand. I'd suggest staying elsewhere. There are many much nicer looking chain and independent hotels just down the road. I wish we had stayed at one of those.
Frequently Asked Questions About Hampton Inn Grand Island
What is the check-in and check-out time at Hampton Inn Grand Island?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Grand Island offer free breakfast?
Yes, breakfast is available for free and includes a buffet option.
Is Hampton Inn Grand Island pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Does the hotel have facilities for guests with mobility challenges?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
Is there free Wi-Fi available at the Hampton Inn Grand Island?
Yes, free Wi-Fi is available in public areas as well as a public internet terminal.
What fitness and relaxation amenities does Hampton Inn Grand Island provide?
The hotel features a fitness center available for free and has an indoor pool and hot tub.
Are there meeting or conference facilities at the hotel?
Yes, there is one meeting room available at Hampton Inn Grand Island for business or events.
Is parking available at the Hampton Inn Grand Island?
Yes, free self-parking is available for guests.
What nearby places can guests visit for breakfast or brunch?
Guests can visit the nearby 'Hampton Inn Cont Brkfst' for breakfast and brunch options.
Are there healthcare facilities near Hampton Inn Grand Island?
Yes, several medical centers such as Central Nebraska Orthodontics, Nebraska Heart, and CHI Health Clinic Heart Institute are nearby, offering dental and heart-related services.
Where can guests find financial and professional services near the hotel?
Nearby options include Gateway Mortgage, Ed Jarosik - Gateway Mortgage, Contryman Associates accounting firm, and Flatwater Wealth financial advising.