Business Details
About
Hotel
We are located off State Highway 30 within three miles of Columbus Thoroughbred Racing. Views of the Loup River and Wagners Lake are two miles away. Visit Pawnee Plunge Water Park and Columbus Aquatic Center less than 10 minutes away. Quail Run Golf Course is only four miles away. Enjoy our hot daily breakfast buffet.
Location
Hours
Reviews
4.5
234 reviews
5 stars
174
4 stars
35
3 stars
10
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting well-maintained rooms and common areas.
Staff Friendliness
The staff received numerous compliments for being friendly, helpful, and accommodating, contributing positively to the overall experience.
Comfortable Rooms
Guests frequently mentioned the comfort of the beds and the overall quality of the rooms.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed it, others found it lacking variety and quality.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding communication and responsiveness from staff.
- APAnita PetersNov 1, 20255.0Very comfortable beds. Clean room! Will stay again.
- CJCandace JolmaOct 26, 20254.0Comfortable beds. Very clean. However, no walk-in shower for my disabled mother. :(
- CCCelesteOct 20, 20252.0Although overall my experience was great, this is overshadowed by the lack of communication by the front desk. A scammer was prevalent, calling people's rooms stating their credit card was not on file, and insisting they needed to give their credit card number immediately. Despite knowing this was happening, the hotel did not notify the residents. They have our cell phone numbers and text us when we check in to make sure everything is ok, etc. This is the perfect forum for them to warn people of the scam. Moreover - they should encourage you to take your phone off the hook if you're not expecting incoming calls to the room, as the calls were coming very late at night and early in the morning. Clearly, the scammers want you to be groggy so you fall for the trap - which I nearly did! We had dozens of rooms at the the hotel as we were there for a wedding and some people were verbally warned about the calls by the front desk; but not everyone was told. This is a matter of safety, for which the hotel has responsibility, which they did not take seriously enough.
- ATAnthony TrovatoOct 16, 20255.0All around smooth and cozy experience.
- KKKenSep 4, 20251.0Evening of 09/03/25 – I had one of the worst customer service experiences I’ve ever had at a Hilton Hotel. I made a simple request for a digital key, but instead of assisting me, the receptionist laughed at me and was dismissive. This was not only unhelpful but also disrespectful. What made it even more disappointing was that I expected the warm, friendly hospitality that’s typically associated with the Midwest, especially in a small Nebraska town. Unfortunately, I left feeling unwelcome and undervalued as a guest. Hilton usually provides excellent service, but this establishment and its staff fell far short of those standards.
Frequently Asked Questions About Hampton Inn Columbus NE
What are the check-in and check-out times at Hampton Inn Columbus NE?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included during a stay at Hampton Inn Columbus NE?
Yes, a hot daily breakfast buffet is available for free.
Does Hampton Inn Columbus NE offer free WiFi to guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Is Hampton Inn Columbus NE accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, pools, and is mobility accessible.
Are pets allowed at Hampton Inn Columbus NE?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Hampton Inn Columbus NE?
Yes, self-parking is available for free at the hotel.
What fitness and recreation facilities are available at Hampton Inn Columbus NE?
The hotel offers a free fitness center including elliptical machines and treadmills, and has one indoor pool.
Can you name some popular dining options near Hampton Inn Columbus NE?
Nearby dining options include Starbucks, Freddy's Frozen Custard & Steakburgers, Taco Bell, Tropical Smoothie Cafe, and Pizza Ranch, perfect for guests seeking a variety of cuisines.
What nearby attractions can guests visit during their stay at Hampton Inn Columbus NE?
Guests can visit Columbus Thoroughbred Racing just three miles away and enjoy scenic views at the Loup River and Wagners Lake two miles away. Pawnee Plunge Water Park and Columbus Aquatic Center are less than 10 minutes away for additional fun.
Where can guests find shopping and services around Hampton Inn Columbus NE?
Nearby shopping and services include BomgaarsSupply for general goods, Slumberland Furniture for home furnishings, and Super Saver Pharmacy for groceries and pharmacy needs.