Business Details
About
HotelExtended Stay Hotel
Extend your stay at our Home2 Suites by Hilton® Winston-Salem Hanes Mall hotel when business is done. Located less than one mile from the I-40 Business - Highway 421 interchange, our new hotel is convenient to Forsyth Medical Group, Wake Forest Medical Center, Krispy Kreme, and Lowes Food Corp. Piedmont Triad International Airport is 28 miles away.
The city is vibrant with connections to its past. Stroll a few of the 11 gardens at Old Salem Museums & Gardens or visit the beautiful paintings at Reynolda House Museum of American Art. Go downtown for great dining and shopping, or check out Tanglewood Park attractions and the field events at JDL Fast Track.
Our studio and one-bedroom suites include everything you need to feel at home, including the dishes. Find your happy place with options to move the furniture around and bring your pet.
Your free breakfast includes artisan sandwiches and fresh baked waffles plus hot beverages any time in the Coffee2 Tea area of the lobby. Pick up a forgotten item from the 24-hour Home2 MKT. You’ll enjoy access to our heated indoor saline pool and a unique fitness/laundry facility designed to save time. The business center is always open.
At Home2 Suites, we even provide high chairs and cribs for our younger guests. Bring the family and make some memories in Winston Salem.
Location
Home2 Suites by Hilton Winston-Salem Hanes Mall
1010 Marriott Crossing Way, Winston Salem, NC
27103, United States
Hours
Reviews
4.5
548 reviews
5 stars
380
4 stars
108
3 stars
25
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms and common areas.
Customer Service
Feedback on customer service was mixed; while some praised staff for being friendly and helpful, others reported unprofessional behavior and dismissive attitudes.
Breakfast Quality
Several reviews mentioned dissatisfaction with the breakfast options, citing limited variety and poor quality.
Room Comfort
Guests appreciated the spaciousness of the rooms but noted issues with comfort, such as uncomfortable beds and noise disturbances.
Location
The hotel is well-located near shopping and dining options, which was positively noted by many guests.
- SPSaowanee PNov 16, 20255.0Comfortable stay , large room and good gym
- JVJill ValeNov 6, 20255.0Friendly staff. Very clean
- JSJackie StewardNov 2, 20254.0Not pleased with complimentary breakfast
- RSRyan & Kristin SandersOct 30, 20253.0Stayed 1-night on 10/30 For $150/night was expecting a little more Cleanliness is lacking Updates in some areas is needed And the breakfast is very limited—not many options
- GEGüneş ÇerezOct 30, 20255.0Güzel otel rahat temiz çalışanlar güler yüzlü tek sorun cam açılmıyor🤔
Frequently Asked Questions About Home2 Suites by Hilton Winston-Salem Hanes Mall
What types of suites does Home2 Suites by Hilton Winston-Salem Hanes Mall offer?
The hotel offers studio and one-bedroom suites with flexible furniture arrangements and amenities like dishes to make your stay feel like home.
Is breakfast included with a stay at Home2 Suites by Hilton Winston-Salem Hanes Mall?
Yes, free breakfast is offered, featuring artisan sandwiches, fresh baked waffles, and hot beverages available anytime in the Coffee2 Tea lobby area.
Are pets allowed at Home2 Suites by Hilton Winston-Salem Hanes Mall?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
What accessibility features does Home2 Suites by Hilton Winston-Salem Hanes Mall provide?
The hotel includes accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Does the hotel offer any fitness or recreational facilities?
Yes, there is a fitness center available for free and an indoor heated saline pool for guests to enjoy.
What technology amenities are available at Home2 Suites by Hilton Winston-Salem Hanes Mall?
Guests can enjoy WiFi in public areas, a business center open 24/7, digital guest room keys, and contactless check-in and check-out options.
Is parking available at the hotel?
Yes, self-parking is available for free at the hotel.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
What nearby dining options are accessible from Home2 Suites by Hilton Winston-Salem Hanes Mall?
Nearby restaurants include Red Crab Juicy Seafood for Cajun cuisine, Five Guys for burgers, Hooters for American fare, KFC for chicken, and Cinnabon for sweet treats, offering diverse options before or after your stay.
Are there notable nearby attractions guests can visit while staying at the hotel?
Yes, guests can explore 11 gardens at Old Salem Museums & Gardens, view art at Reynolda House Museum of American Art, enjoy downtown Winston Salem's dining and shopping, visit Tanglewood Park, or watch events at JDL Fast Track.