At the Best Western Plus Swansboro Emerald Isle you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Swansboro Emerald Isle will stand out among other hotels in Swansboro,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Swansboro Emerald Isle will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Multiple reviews highlighted problems with cleanliness, including mold, dirty rooms, and unpleasant odors.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also complaints about rude service and lack of responsiveness.
Room Conditions
Guests reported various issues with room conditions, including broken air conditioning, outdated decor, and noise disturbances.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it decent while others criticized the quality and variety.
Value for Money
Several customers felt the hotel was overpriced for the quality of accommodations and services provided.
KK
Kevin
Oct 16, 2025
3.0
Hot breakfast and food poisoning, which was my only complaint and how much can you really trust a hot plate meal each time. Otherwise great stay
HR
Helen Ruiz
Sep 29, 2025
1.0
Billing was inaccurate.
KK
Kayla
Sep 22, 2025
2.0
We stayed for 3 nights to visit family in the area. The hotel itself appeared to be clean at first, however, the room was very disappointing. It smelled of mildew and everything in the room felt damp. I noticed spots of black mold on the lampshades on our last night there. I'm not sure if it was all the rooms on the 3rd floor with that issue, or just ours, but they definitely need to look into that.
The breakfast is decent and the people working at the desk were friendly.
The location was perfect for what we needed, but that was about it. Based on my stay, I don't think I would suggest this hotel to anyone unfortunately.
HC
Hunter Cooper
Sep 20, 2025
4.0
This Hotel is Pretty Nice for a Best Western. The Staff is super friendly with their service being pretty good, there are a few things why I didn’t give it 5 stars.
1. The Spray that they used in hallways and rooms is strong however it isn’t the worst in the world.
2. The Supposedly Thermostat doesn’t work period.
3. The toilet seat is a bit loose.
4. No Soda/Snack Vending Machines in any floor even if the signs said so. (They may be added back but not sure.)
But otherwise this is a good hotel for the area.
(Extra) This included Picture shows the 3rd floor air conditioner close to the ice/vending machine is busted. I would replace that unit because it gives a bad image to the Hotel)
Frequently Asked Questions About Best Western Plus Swansboro Emerald Isle
What amenities does Best Western Plus Swansboro Emerald Isle offer to guests?
The hotel offers a fitness center, hot tub, free Wi-Fi, and in-room mini fridges in all guest rooms.
Where is Best Western Plus Swansboro Emerald Isle located?
It is located at 801 Cedar Point Blvd, Swansboro, NC 28584, US.
Does the hotel provide internet access, and is there a cost?
Yes, free Wi-Fi internet access is available for all guests.
What are the operating hours of Best Western Plus Swansboro Emerald Isle?
The hotel operates 24 hours a day, 7 days a week, all year round.
Does the hotel cater to business travelers?
Yes, all guest rooms include a spacious work desk and free internet access to keep up with work needs.
Is there a fitness facility available at Best Western Plus Swansboro Emerald Isle?
Yes, the hotel has an in-house fitness center to maintain your workout routine.
Are there dining options near Best Western Plus Swansboro Emerald Isle?
Yes, nearby dining options include Compass Grill, Dunkin', Domino's Pizza, Flat-Hatting Brewing Company, and CP's Pantry and Grill.
What local services can guests access near the hotel?
Nearby services include Family Dentistry, Western Carteret Medical Center, hearing and chiropractic care, and professional services such as accounting and marketing agencies.
Are there any nearby places where guests can handle shipping and printing needs?
Yes, The UPS Store 3942 and The UPS Store provide printing, packing supplies, and shipping services close to the hotel.
What recreational or outdoor options are near Best Western Plus Swansboro Emerald Isle?
Nearby you can find Waterway Campground and Waterway RV Park for outdoor and camping activities, as well as local farmers markets like Willis Farm Fresh Produce and Meadow's Farm Meadow's.