Business Details
About
Hotel
The newest hotel in the county and easily accessible from Highway 74, Hampton Inn & Suites Shelby is nestled in Western Piedmont, at the most eastern tip of the North Carolina foothills. Our welcoming Shelby, NC, hotel is adjacent to Cleveland Mall, and is just a short walk from many restaurants, a cinema and the historic downtown. Enjoy convenient access to area businesses, state parks, wineries and popular attractions including Don Gibson Theater and Keeter Stadium.
Join us each morning for Hampton’s free hot breakfast buffet, featuring our famous fresh-baked waffles. If you’re heading out early, don’t miss the most important meal of the day – pick up a free Hampton’s On the Run Breakfast Bag™, Monday – Friday. Buy all of your favorite snacks and drinks in the onsite 24-hour Suite Shop.
All of the comfortable guest rooms and suites at this hotel in Shelby, NC, offer everything you need to work and stay productive. Browse channels on the 40-inch flat-screen TV, check emails with free WiFi, and sleep soundly in the clean and fresh Hampton bed®. Take advantage of good weather in the seasonal outdoor swimming pool or energize with the latest equipment in the free fitness center. Stay productive in the free 24-hour business center and hold an event for up to 35 people in the modern meeting room.
Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.
Location
Hampton Inn & Suites Shelby
2001-B East Dixon Boulevard, Shelby, NC
28152, United States
Hours
Reviews
4.1
590 reviews
5 stars
324
4 stars
140
3 stars
53
2 stars
30
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with room cleanliness, including unclean bathrooms and hair found in showers.
Staff Service
While some guests praised the friendly and accommodating staff, others reported rude or unhelpful interactions, particularly at the front desk.
Comfort
Several reviews highlighted the comfort of the beds and the overall pleasant atmosphere of the hotel.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others noted issues with food quality and availability.
Pet Policy
Guests expressed dissatisfaction with the high pet fees, feeling that the hotel was not truly pet-friendly.
- APAndrea Pike6 days ago5.0This was a last minute, late night room needed. Destiny at the front desk, Amazing!! She was lively, helpful, and really treated me as a number one guest. She interacted with other patrons as if she knew them forever. I really appreciated her. Room was clean and comfortable. The shower head was the most fantastic shower head I've ever seen in a hotel, ever!! It had great pressure and the settings on it were easy to change especially for someone short. Breakfast was good (the waffles had the imprint of Hamptons logo!) and where the food is served looked as if it was just prepared and put out even though it had been hours. It was absolutely immaculate. I've stayed in a lot of hotels and beyond impressed. They also had pre-packaged paper bags for those in a hurry, no time to sit & eat. They can take a bag with breakfast items and move along. Dog treats at the front desk and area to fo laundry. If I was back in the area hands-down would stay here every time. Management is doing something right.
- DDDrew6 days ago5.0⭐️⭐️⭐️⭐️⭐️ Five-Star Experience at Hampton Inn & Suites Shelby! I had an incredible stay at the Hampton Inn & Suites in Shelby, and I have to give a special shout-out to Kassie at the front desk. From the moment I walked in, she set the tone for the entire visit—warm, friendly, and genuinely committed to making sure everything was perfect. Kassie went above and beyond to help with anything I needed, always with a smile and an amazing attitude. It’s rare to find someone who makes you feel this welcomed and taken care of, and she absolutely did. Her professionalism and kindness made my stay not just comfortable, but memorable. The hotel itself was clean, comfortable, and well-run—but Kassie’s exceptional service was the highlight. Hampton Inn & Suites Shelby is lucky to have her! Highly recommend staying here if you're in the area. I’ll definitely be back. 🙌
- CJChristine JenningsNov 11, 20255.0Our stay at the hotel was excellent! The rooms were very clean. A special thank you to Mr. Walker, who went above and beyond to make sure our experience was perfect. We’ll definitely be returning!
- RMRandall McDonaldNov 11, 20255.0Clean quiet comfortable room! I'd definitely stay here again when in the area!
- JVJim ValentiOct 27, 20254.0It was very nice. The only thing we noticed a few bugs in the stairwell. My son likes to do the steps until we saw a few in each stairwell. He looked them up he thinks they are stink bugs
Frequently Asked Questions About Hampton Inn & Suites Shelby
What are the check-in and check-out times at Hampton Inn & Suites Shelby?
Check-in starts at 3:00 PM and check-out is at 11:00 AM.
Does Hampton Inn & Suites Shelby offer free breakfast?
Yes, the hotel offers a free hot breakfast buffet and a takeaway breakfast bag on weekdays.
Is parking available at the hotel?
Yes, free self-parking is available for guests.
Are pets allowed at Hampton Inn & Suites Shelby?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have a fitness center and pool?
Yes, the hotel offers a free fitness center with various equipment and a seasonal outdoor swimming pool.
Is Hampton Inn & Suites Shelby wheelchair accessible?
Yes, the hotel provides accessible parking, an elevator, and is mobility accessible.
What amenities does the hotel offer related to technology and business?
The hotel has free WiFi in public areas, digital guest room keys, a free 24-hour business center, and meeting rooms for up to 35 people.
What nearby shopping options are available close to Hampton Inn & Suites Shelby?
Nearby shopping includes Belk, Marshalls, Burkes Outlet, Maurices, Kay Jewelers, and Claire's, all within walking distance for guests.
Are there dining options near the hotel?
Yes, guests can find several dining options nearby such as McDonald's, Jade Express (Chinese cuisine), Subway, and Skooters Bar & Grill.
What local attractions can guests visit near Hampton Inn & Suites Shelby?
Guests can explore the historic downtown Shelby, Don Gibson Theater, Keeter Stadium, and enjoy movies at Carmike Movies Cleveland Mall, all conveniently close to the hotel.