Business Details
About
HotelHampton Inn
The newest hotel in the county and easily accessible from Highway 74, Hampton Inn & Suites Shelby is nestled in Western Piedmont, at the most eastern tip of the North Carolina foothills. Our welcoming Shelby, NC, hotel is adjacent to Cleveland Mall, and is just a short walk from many restaurants, a cinema and the historic downtown. Enjoy convenient access to area businesses, state parks, wineries and popular attractions including Don Gibson Theater and Keeter Stadium.
Join us each morning for Hampton’s free hot breakfast buffet, featuring our famous fresh-baked waffles. If you’re heading out early, don’t miss the most important meal of the day – pick up a free Hampton’s On the Run Breakfast Bag™, Monday – Friday. Buy all of your favorite snacks and drinks in the onsite 24-hour Suite Shop.
All of the comfortable guest rooms and suites at this hotel in Shelby, NC, offer everything you need to work and stay productive. Browse channels on the 40-inch flat-screen TV, check emails with free WiFi, and sleep soundly in the clean and fresh Hampton bed®. Take advantage of good weather in the seasonal outdoor swimming pool or energize with the latest equipment in the free fitness center. Stay productive in the free 24-hour business center and hold an event for up to 35 people in the modern meeting room.
Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.
Location
Hampton Inn & Suites Shelby
2001-B East Dixon Boulevard, Shelby, NC
28152, United States
Hours
Reviews
4.1
599 reviews
5 stars
331
4 stars
141
3 stars
53
2 stars
31
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and accommodating staff, particularly mentioning individuals like Kassie and Destiny for their exceptional service.
Cleanliness
Overall, guests noted that the rooms and common areas were clean, although some reported issues with specific rooms not being properly cleaned.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others reported food quality issues, such as running out of items or poor preparation.
Room Issues
Several guests experienced problems with room assignments, including being given rooms that were already occupied or not cleaned, and issues with amenities like air conditioning and microwaves.
Management Response
There were complaints about management's responsiveness to issues, with some guests feeling their concerns were not adequately addressed.
- RRRonald Wray (Roe)Dec 26, 20255.0First off can I just Customer Service 👏🏾👏🏾👏🏾 We had the pleasure of interacting with Kassy/Kassandra! She was amazing, very helpful, & just overall made checking in easy peasy! The room is beautiful! I love how the tv said “Welcome Ronald” lol 😂 Food is close by many options & the mall! I love it! Thank you again Kassy/Kassandra!!
- CZConnie ZizDec 16, 20255.0Destiny at the front desk was absolutely amazing. She checked us in, got us everything we needed, including extra blankets. Best customer service I’ve ever received. Thank you Destiny.
- PSPatsy SchmidtDec 8, 20255.0I had a lovely stay at this hotel. The Christmas lights around the property were beautiful. The room was clean and comfortable, the staff were pleasant, and overall it was a wonderful experience. We will be back the next time we visit.
- LSLouis SteinhauerDec 7, 20255.0Great clean place, friendly staff. Definitely 5 star place. Very reasonable price also. Pet friendly too
- HHHoltMamaDec 1, 20255.0We stayed at Hampton Inn for 5 days during the Thanksgiving holiday. Rooms were clean and comfortable. Breakfast was very well done. Miss Linda kept the breakfast area stocked and clean and was delightful. Kassie at the front desk on check out was so helpful. Thank you for a great experience.
Frequently Asked Questions About Hampton Inn & Suites Shelby
What are the check-in and check-out times at Hampton Inn & Suites Shelby?
Check-in starts at 3:00 PM and check-out is at 11:00 AM.
Does Hampton Inn & Suites Shelby offer free breakfast?
Yes, the hotel offers a free hot breakfast buffet and a takeaway breakfast bag on weekdays.
Is parking available at the hotel?
Yes, free self-parking is available for guests.
Are pets allowed at Hampton Inn & Suites Shelby?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have a fitness center and pool?
Yes, the hotel offers a free fitness center with various equipment and a seasonal outdoor swimming pool.
Is Hampton Inn & Suites Shelby wheelchair accessible?
Yes, the hotel provides accessible parking, an elevator, and is mobility accessible.
What amenities does the hotel offer related to technology and business?
The hotel has free WiFi in public areas, digital guest room keys, a free 24-hour business center, and meeting rooms for up to 35 people.
What nearby shopping options are available close to Hampton Inn & Suites Shelby?
Nearby shopping includes Belk, Marshalls, Burkes Outlet, Maurices, Kay Jewelers, and Claire's, all within walking distance for guests.
Are there dining options near the hotel?
Yes, guests can find several dining options nearby such as McDonald's, Jade Express (Chinese cuisine), Subway, and Skooters Bar & Grill.
What local attractions can guests visit near Hampton Inn & Suites Shelby?
Guests can explore the historic downtown Shelby, Don Gibson Theater, Keeter Stadium, and enjoy movies at Carmike Movies Cleveland Mall, all conveniently close to the hotel.