Business Details
About
HotelTru by Hilton
Our hotel is off US-64/I-95, a half-mile from Nash General Hospital and a short drive from local restaurants. Central Rocky Mount is five miles from our door, home to City Lake Park and the Rocky Mount Children’s Museum and Science Center. Enjoy our fitness center, games in the lobby, and daily free “top it” breakfast. WiFi and parking are on us.
Location
Hours
Reviews
4.0
688 reviews
5 stars
380
4 stars
125
3 stars
62
2 stars
46
1 star
75
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the hotel and rooms, although some reported issues with dirty bathrooms and unclean floors.
Customer Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported unprofessional behavior and lack of responsiveness.
Comfort and Amenities
Guests appreciated the comfortable beds and good amenities, but some mentioned noise issues and dissatisfaction with breakfast options.
Location
The hotel is conveniently located near restaurants and the highway, making it a favorable choice for travelers.
- KHKatelyn HunterDec 31, 20254.0The only problem i have is the local fee is $300 dollars, which is not mentioned on the website when booking. Other than that the hotel is real nice, comfortable. and clean.
- JPjay patelDec 29, 20255.0A pretty good hotel. The rooms are very high quality and clean, the breakfast is good, and overall my stay was good.
- TCTerri CavagnaroDec 17, 20255.0Made a reservation for a one night stay while traveling. The gentleman who checked us in was not customer friendly. He never smiled once. The hotel looks clean and modern on the outside. Feels comfortable IKEA inside. (I like it). The lobby is large and inviting with lots of comfortable seating, tv, pool table, snacks, and nice music playing. Our room on the third was a good size with a large, comfortable king bed with two pillows each, a small desk, large tv, and mini fridge. The bathroom was spacious with a nice walk in shower. It was spotlessly clean. There was some noise around 10pm. Sounded like someone was having trouble getting their door open. I did hear a large dog bark later. Other than that, quiet.
- DSDiane SalterDec 13, 20255.0My husband & I were very impressed with our Tru Hotel stay in Rocky Mount. N.C, on 12/12/2025. We were especially happy with the kindness, friendliness, and professionalism the staff exhibited! Shout out to FELICIA B.& TOWANDA M. & DEBRA W. They made sure all our needs were met & sent us off on our journey feeling positive. In today's world, you don.t see this as often. Ty again & if we need to go by again in our travels it will be 1st consideration! Diane S.
- KGKrystal GreenhawDec 13, 20255.0Clean, great customer service, good options for drinks and snacks at front, great location for restaurants, awesome shampoo, conditioner and soap smells, coffee was great (out 24 hours for the win!) pool table was an added fun, bed was comfortable. Joshua was fantastic. There's a tiny bit of smell of almost car urine when you first walk in the door and other than that everything was fantastic.
Frequently Asked Questions About Tru by Hilton Rocky Mount
What are the check-in and check-out times at Tru by Hilton Rocky Mount?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Tru by Hilton Rocky Mount.
Does Tru by Hilton Rocky Mount offer free breakfast to guests?
Yes, free breakfast is available daily for guests at Tru by Hilton Rocky Mount.
Is parking available for guests at Tru by Hilton Rocky Mount?
Yes, self-parking is available for free at Tru by Hilton Rocky Mount.
Are pets allowed at Tru by Hilton Rocky Mount?
Yes, both cats and dogs are welcome at Tru by Hilton Rocky Mount.
Does the hotel provide free WiFi and where is it accessible?
Free WiFi is available throughout the hotel's public areas and there is a public internet terminal as well.
What amenities are available for fitness and recreation at Tru by Hilton Rocky Mount?
The hotel offers a complimentary fitness center and a game room for guests’ enjoyment.
Is the hotel accessible for guests with mobility challenges?
Yes, Tru by Hilton Rocky Mount has accessibility features including accessible parking and elevators to accommodate guests with mobility needs.
Are there any nearby hotels to Tru by Hilton Rocky Mount if I want alternative accommodation options?
Nearby hotels include Residence Inn by Marriott Rocky Mount, Courtyard by Marriott Rocky Mount, Homewood Suites by Hilton Rocky Mount, Holiday Inn Express Rocky Mount - Sports Center, Comfort Inn, Doubletree by Hilton Hotel Rocky Mount, and Hampton Inn Rocky Mount.
What nearby restaurants can I visit before or after my stay at Tru by Hilton Rocky Mount?
Nearby dining options include Outback Steakhouse, Lilyann's Steakhouse, Barley and Burger, Cracker Barrel Old Country Store, and Texas Steakhouse and Saloon.
What nearby attractions are accessible from Tru by Hilton Rocky Mount for family activities?
Central Rocky Mount is about five miles away and features City Lake Park and the Rocky Mount Children’s Museum and Science Center, great for family outings.