Business Details
About
Hotel
The Hilton Garden Inn Roanoke Rapids brings affordable luxury to Interstate-95 travelers. Conveniently located at Exit 171 from both northbound and southbound approaches the Hilton Garden Inn Roanoke Rapids has everything you need, right where you need it!
-Sleep Saver System Beds for a great night's rest
-Full cook-to-order breakfast and dinner in the Garden Grill Restaurant to be sure you eat well.
-An indoor pool and complete work out room to help you stay fit while you're on the road.
-24-Hour complimentary business center with wired and wireless service to help you work smart.
-147 luxuriously appointed spacious rooms with 55" flat-screen TV, mini refrigerator, microwave and in-room coffee so you can pamper yourself on the road. Enjoy an evening cocktail from the Pavilion Lounge.
-100% Non-smoking hotel. Smoking areas provided on the outdoor patio areas.
-Meeting/banquet space available. Contact the sales office.
-24-Hour sundries and snacks available at The Shop
-30 minutes from Lake Gaston, North Carolina.
-1 1/2 hours from Richmond, Virginia.
-1 1/2 hours from Raleigh, North Carolina.
-2 1/2 hours from the Outerbanks of North Carolina.
The Hilton Garden Inn Roanoke Rapids gives you a destination to look forward to when the road gets a little long. Come on in and let us treat you to some genuine southern hospitality... because tomorrow's a big day!
Everything. Right where you need it.
Location
Hilton Garden Inn Roanoke Rapids
111 Carolina Crossroads Parkway, Roanoke Rapids, NC
27870, United States
Hours
Reviews
3.7
1,815 reviews
5 stars
775
4 stars
377
3 stars
218
2 stars
170
1 star
275
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including reports of bugs, dirty linens, and unclean bathrooms.
Staff Performance
The staff received praise for their friendliness and helpfulness, with many guests noting exceptional service during their stay.
Food Quality
Guests expressed dissatisfaction with the food quality and breakfast options, citing issues with temperature and taste.
Room Comfort
While some guests found the rooms spacious and comfortable, others reported issues with noise and odors.
Management Response
Several reviews mentioned poor management responses to complaints, leading to frustration among guests.
- BGBonita Goodwin5 days ago2.0The restaurant is the nastiest restaurant I've ever eaten at. The service sucked. Don't eat the breakfast, it's terrible! You'll thank me later, trust me. The pancakes can be used as a spare tire if needed. The bacon was cold. The eggs are worse than anything I've had in the military. Please go out of your way to get breakfast somewhere else.
- TCTrudy CrowellNov 5, 20252.0Terrible experience here and I've stayed here many many times. Employees here don't know what they're doing. Checked into my room last night and the heater made so much noise when I first walked in the door I asked to have the room changed they were having a computer problem and they couldn't give me another room so I canceled my reservation. In my opinion I have been going here for over 20 years and it is gone way way down. Would not recommend this hotel any longer
- MOMike O'BrienNov 5, 20253.0pretty new if not brand new facility. Room was super clean. everything was good except the thermostat only goes down to 65°. you can't just leave the fan running full time it's on a thermostat. If you're someone that likes it really cold or likes to sleep with the fan this place is a no-go. I thought that was pretty lame for what you pay especially and of course you can't open the windows.. kind of like a really nice prison 🤣
- VHVictoria HesterOct 31, 20255.0Beautifully renovated hotel was a pleasant experience. The rooms were brilliantly decorated and clean. Everyone, and I mean everyone, greeted us with a SMILE🤗 and warm Hello. I think I have a new favorite😍. Anyone who works in hospitality management knows Romelo could not have made a better statement with the Halloween costume 👍🏾
- APAlston PhillipsOct 5, 20255.0The staff was amazing! Some of the best people both professionally and personally I’ve ever seen. The hotel was clean and comfortable and made my family and I feel very cared for during our stay. I was in town dealing with a tragic family situation and their kindness towards my two sons and us was very humbling and received with great respect and gratitude on my end. The food was top shelf. I am extremely thankful we ended up staying. I can not put into words how blessed we felt to have been surrounded with such care and attention during one of the darkest times in my life. Thank you, to each and every one of you! 🙏
Frequently Asked Questions About Hilton Garden Inn Roanoke Rapids
What are the check-in and check-out times at Hilton Garden Inn Roanoke Rapids?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the Hilton Garden Inn Roanoke Rapids offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Are pets allowed at Hilton Garden Inn Roanoke Rapids?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Is there parking available at the Hilton Garden Inn Roanoke Rapids?
Yes, free self-parking is available for guests.
Does the hotel have an indoor pool and fitness center?
Yes, there is one indoor pool and a fitness center available free of charge.
Are breakfast and dining options available on-site?
Yes, buffet breakfast is available along with two restaurants and a bar for dining and drinks.
Is the Hilton Garden Inn Roanoke Rapids accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and a pool to accommodate guests with mobility requirements.
Can guests use a digital key for room entry?
Yes, digital guest room keys are available for contactless check-in and checkout.
What nearby entertainment venues can guests visit after their stay?
Guests can enjoy nearby theatres and entertainment venues such as Royal Palace Theatre, Roanoke Rapids Theatre, and Carolina Crossroads Amphitheatre.
How can guests find convenience stores or gas stations close to Hilton Garden Inn Roanoke Rapids?
Nearby options include New Dixie Mart and Shell, which offer convenience store goods and gas station services.
Are there any nearby religious or community centers guests might visit?
Yes, Elam Baptist Church is nearby for those interested in attending a local religious service.